Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Sort descending Location Designation
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Vice President, Head of Policy Administration System Transformation New York, NY, US Mar 22, 2026 Hybrid - 3 days per week
Associate Service Leader, Onsite Relationship Management 93172 Los Angeles, CA, US Mar 21, 2026 Fully Onsite
Life Insurance New Business Service Representative 93079 Phoenix, AZ, US Mar 21, 2026 Hybrid - 4 days per week
Service Leader, Onsite Relationship Management 93389 Memphis, TN, US Mar 20, 2026 Fully Onsite
Associate Service Leader, Onsite Relationship Management 93210 Edison, NJ, US Mar 20, 2026 Fully Onsite
Senior Representative, Case Analyst
Senior Representative, Case Analyst Overland Park, KS, US Mar 19, 2026
Overland Park, KS, US Mar 19, 2026 Hybrid - 3 days per week
Office Manager, Corporate Events
Office Manager, Corporate Events New York, NY, US Mar 19, 2026
New York, NY, US Mar 19, 2026 Hybrid - 3 days per week
Senior Associate, Implementation Manager
Senior Associate, Implementation Manager Remote, any state, US Mar 19, 2026
Remote, any state, US Mar 19, 2026 Fully Remote
CVP; Continuous Improvement Sr. Sustainability Leader New York, NY, US Mar 18, 2026 Hybrid - 3 days per week
Insurance Onsite Relationship Specialist 93598
Insurance Onsite Relationship Specialist 93598 Westlake Village, CA, US Mar 18, 2026
Westlake Village, CA, US Mar 18, 2026 Fully Onsite
Corporate Vice President, Director of Implementation Managers Remote, any state, US Mar 18, 2026 Fully Remote
New Business Service Representative 93420
New Business Service Representative 93420 Johnstown, PA, US Mar 14, 2026
Johnstown, PA, US Mar 14, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 93198
Agent Onboarding Analyst 93198 Anaheim, CA, US Mar 13, 2026
Anaheim, CA, US Mar 13, 2026 Hybrid - 4 days per week
Service Leader, Onsite Relationship Management 93159
Service Leader, Onsite Relationship Management 93159 New Orleans, LA, US Mar 13, 2026
New Orleans, LA, US Mar 13, 2026 Fully Onsite
Life Insurance New Business Service Representative 93199 Albuquerque, NM, US Mar 13, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93418 Edinburg, TX, US Mar 13, 2026 Hybrid - 4 days per week
RIA Operations Specialist
RIA Operations Specialist Remote, any state, US Mar 13, 2026
Remote, any state, US Mar 13, 2026 Fully Remote
Brokerage Operations Representative
Brokerage Operations Representative New York, NY, US Mar 13, 2026
New York, NY, US Mar 13, 2026 Hybrid - 2 days per week
Associate Service Leader, Onsite Relationship Management 93167 Denver, CO, US Mar 12, 2026 Fully Onsite
Life Insurance New Business Service Representative 93540 Tampa, FL, US Mar 10, 2026 Hybrid - 4 days per week
Senior Associate, Continuous Improvement Project Manager White Plains, NY, US Mar 9, 2026 Fully Onsite
Associate Service Leader, Onsite Relationship Management 93002 Vienna, VA, US Mar 7, 2026 Fully Onsite
Insurance Service Professional 93463
Insurance Service Professional 93463 New York, NY, US Mar 7, 2026
New York, NY, US Mar 7, 2026 Hybrid - 4 days per week
Insurance Onsite Relationship Specialist 93031
Insurance Onsite Relationship Specialist 93031 Bridgewater, MA, US Mar 6, 2026
Bridgewater, MA, US Mar 6, 2026 Fully Onsite
Head of Claims & Benefits Operations
Head of Claims & Benefits Operations New York, NY, US Mar 6, 2026
New York, NY, US Mar 6, 2026 Hybrid - 3 days per week