Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Sort descending Location Designation
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Insurance Service Professional 92025
Insurance Service Professional 92025 Pittsburgh, PA, US Aug 8, 2025
Pittsburgh, PA, US Aug 8, 2025 Hybrid - 4 days per week
Insurance Service Professional 92095
Insurance Service Professional 92095 Waltham, MA, US Aug 7, 2025
Waltham, MA, US Aug 7, 2025 Hybrid - 4 days per week
Insurance Service Professional 92094
Insurance Service Professional 92094 Waltham, MA, US Aug 7, 2025
Waltham, MA, US Aug 7, 2025 Hybrid - 4 days per week
MANAGER
MANAGER New York, NY, US Aug 7, 2025
New York, NY, US Aug 7, 2025 Hybrid - 2 days per week
Insurance Service Professional - New Business Processing 92093 Waltham, MA, US Aug 6, 2025 Hybrid - 4 days per week
Intake Customer Service Advocate
Intake Customer Service Advocate Dallas, TX, US Aug 5, 2025
Dallas, TX, US Aug 5, 2025 Fully Remote
Insurance Onsite Relationship Specialist 92319
Insurance Onsite Relationship Specialist 92319 San Antonio, TX, US Aug 5, 2025
San Antonio, TX, US Aug 5, 2025 Fully Onsite
Insurance Service Professional 92341
Insurance Service Professional 92341 Uniondale, NY, US Aug 5, 2025
Uniondale, NY, US Aug 5, 2025 Hybrid - 4 days per week
Service Leader, Onsite Relationship Management 92213
Service Leader, Onsite Relationship Management 92213 San Francisco, CA, US Aug 4, 2025
San Francisco, CA, US Aug 4, 2025 Fully Onsite
Field Service Onsite Relationship Specialist 92262 Wayne, PA, US Jul 31, 2025 Fully Onsite
Strategic Partnerships Lead
Strategic Partnerships Lead Remote, any state, US Jul 30, 2025
Remote, any state, US Jul 30, 2025 Fully Remote
Field Service Onsite Relationship Specialist 92270 Anchorage, AK, US Jul 29, 2025 Fully Onsite
Service Leader, Onsite Operations 91932
Service Leader, Onsite Operations 91932 Bridgewater, MA, US Jul 25, 2025
Bridgewater, MA, US Jul 25, 2025 Fully Onsite
Field Service Onsite Relationship Specialist 92223
Field Service Onsite Relationship Specialist 92223 Harrisburg, PA, US Jul 24, 2025
Harrisburg, PA, US Jul 24, 2025 Fully Onsite
Compensation Associate
Compensation Associate Overland Park, KS, US Jul 23, 2025
Overland Park, KS, US Jul 23, 2025 Hybrid - 3 days per week
Service Leader, Onsite Relationship Management 92150 Cincinnati, OH, US Jul 21, 2025 Fully Onsite
Outbound File - Senior Associate
Outbound File - Senior Associate Philadelphia, PA, US Jul 21, 2025
Philadelphia, PA, US Jul 21, 2025 Hybrid - 3 days per week
Call Center Representative (New York)
Call Center Representative (New York) Remote, NY, US Jul 19, 2025
Remote, NY, US Jul 19, 2025 Hybrid - 6 days per month
Call Center Representative (Cleveland)
Call Center Representative (Cleveland) Remote, OH, US Jul 19, 2025
Remote, OH, US Jul 19, 2025 Hybrid - 6 days per month
Insurance Service Professional 92050
Insurance Service Professional 92050 Rego Park, NY, US Jul 16, 2025
Rego Park, NY, US Jul 16, 2025 Hybrid - 4 days per week
Implementation Director
Implementation Director Remote, TN, US Jul 16, 2025
Remote, TN, US Jul 16, 2025 Fully Remote