Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Sort descending Location Designation
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Associate Service Leader, Onsite Relationship Management 93002 Vienna, VA, US Apr 5, 2026 Fully Onsite
Insurance Service Professional 93463
Insurance Service Professional 93463 New York, NY, US Apr 5, 2026
New York, NY, US Apr 5, 2026 Hybrid - 4 days per week
Head of Claims & Benefits Operations
Head of Claims & Benefits Operations New York, NY, US Apr 4, 2026
New York, NY, US Apr 4, 2026 Hybrid - 3 days per week
Insurance Onsite Relationship Specialist 93031
Insurance Onsite Relationship Specialist 93031 Bridgewater, MA, US Apr 4, 2026
Bridgewater, MA, US Apr 4, 2026 Fully Onsite
Business Unit CI Sustainability Leader - Service Operations Remote, any state, US Apr 3, 2026 Fully Remote
RIA Operations Specialist
RIA Operations Specialist Remote, any state, US Apr 3, 2026
Remote, any state, US Apr 3, 2026 Fully Remote
Service Leader, Onsite Relationship Management 93242 New Windsor, NY, US Apr 3, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 93430 Miami, FL, US Apr 3, 2026 Fully Onsite
Insurance Onsite Relationship Specialist 93632
Insurance Onsite Relationship Specialist 93632 Perrysburg, OH, US Apr 3, 2026
Perrysburg, OH, US Apr 3, 2026 Fully Onsite
Insurance Service Professional 93668
Insurance Service Professional 93668 Monsey, NY, US Apr 3, 2026
Monsey, NY, US Apr 3, 2026 Hybrid - 4 days per week
Field Service Onsite Relationship Specialist 93488 Mt. Laurel, NJ, US Apr 2, 2026 Fully Onsite
Absence Leave Manager - Pittsburgh
Absence Leave Manager - Pittsburgh Pittsburgh, PA, US Apr 2, 2026
Pittsburgh, PA, US Apr 2, 2026 Fully Onsite
Senior Associate - Product Owner, Compensation and Recognition New York, NY, US Apr 2, 2026 Hybrid - 3 days per week
Agent Onboarding Analyst 93634
Agent Onboarding Analyst 93634 Edina, MN, US Apr 2, 2026
Edina, MN, US Apr 2, 2026 Hybrid - 4 days per week
Life Solutions Customer Service Representative Dallas, TX, US Apr 2, 2026 Hybrid - 1 day per week
Agent Onboarding Analyst 93627
Agent Onboarding Analyst 93627 Frisco, TX, US Apr 2, 2026
Frisco, TX, US Apr 2, 2026 Hybrid - 4 days per week
Corporate Vice President, Strategy & Planning - Service Operations Delivery Lead Remote, any state, US Apr 1, 2026 Fully Remote
Insurance Onsite Relationship Specialist 93491
Insurance Onsite Relationship Specialist 93491 San Jose, CA, US Apr 1, 2026
San Jose, CA, US Apr 1, 2026 Fully Onsite
Manager, In-Force Service Call Center 93472
Manager, In-Force Service Call Center 93472 Dallas, TX, US Apr 1, 2026
Dallas, TX, US Apr 1, 2026 Hybrid - 2 days per week
Life Insurance New Business Service Representative 93646 Albuquerque, NM, US Apr 1, 2026 Hybrid - 4 days per week
Customer Service Representative, Life Insurance Tampa, FL, US Mar 29, 2026 Hybrid - 3 days per week
Associate, Implementation Specialist
Associate, Implementation Specialist Remote, any state, US Mar 28, 2026
Remote, any state, US Mar 28, 2026 Fully Remote
Client Service Representative- Institutional Annuities Jersey City, NJ, US Mar 28, 2026 Hybrid - 3 days per week
Life Insurance New Business Service Representative 93462 Newport Beach, CA, US Mar 28, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93628 Melville, NY, US Mar 27, 2026 Hybrid - 4 days per week