Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Sort descending Location Designation
Reset
Associate Service Leader, Onsite Relationship Management 93002 Vienna, VA, US Feb 6, 2026 Fully Onsite
Insurance Service Professional 92719
Insurance Service Professional 92719 Irvine, CA, US Feb 6, 2026
Irvine, CA, US Feb 6, 2026 Hybrid - 4 days per week
Life Solutions Customer Service Representative
Life Solutions Customer Service Representative Remote, any state, US Feb 6, 2026
Remote, any state, US Feb 6, 2026 Fully Remote
Insurance Onsite Relationship Specialist 93031
Insurance Onsite Relationship Specialist 93031 Bridgewater, MA, US Feb 5, 2026
Bridgewater, MA, US Feb 5, 2026 Fully Onsite
Insurance Onsite Relationship Specialist 93001
Insurance Onsite Relationship Specialist 93001 Albuquerque, NM, US Feb 5, 2026
Albuquerque, NM, US Feb 5, 2026 Fully Onsite
Life Insurance New Business Service Representative 93150 Downers Grove, IL, US Feb 4, 2026 Hybrid - 4 days per week
2026 Group Benefit Solutions (GBS) - Service Operations Strategy & Planning Intern Philadelphia, PA, US Feb 4, 2026 Hybrid - 3 days per week
Service Leader, Onsite Relationship Management 93159 New Orleans, LA, US Feb 4, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 93242 New Windsor, NY, US Feb 4, 2026 Fully Onsite
Life Solutions Customer Service Representative Dallas, TX, US Feb 3, 2026 Hybrid - 3 days per quarter
Short Term Disability Claims Manager
Short Term Disability Claims Manager Remote, IA, US Feb 2, 2026
Remote, IA, US Feb 2, 2026 Fully Remote
New Business Service Representative 93293
New Business Service Representative 93293 Dallas, TX, US Feb 2, 2026
Dallas, TX, US Feb 2, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 92777 Shreveport, LA, US Feb 1, 2026 Hybrid - 4 days per week
Insurance Service Professional 92676
Insurance Service Professional 92676 Denver, CO, US Feb 1, 2026
Denver, CO, US Feb 1, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93133 San Ramon, CA, US Jan 31, 2026 Hybrid - 4 days per week
Customer Service Representative, Life Insurance Tampa, FL, US Jan 30, 2026 Hybrid - 3 days per week
Senior Client Service Representative
Senior Client Service Representative Remote, any state, US Jan 29, 2026
Remote, any state, US Jan 29, 2026 Fully Remote
Senior Client Service Representative
Senior Client Service Representative Remote, any state, US Jan 29, 2026
Remote, any state, US Jan 29, 2026 Fully Remote
Client Service Representative- Institutional Annuities Jersey City, NJ, US Jan 29, 2026 Hybrid - 3 days per week
Vice President, Head of Policy Administration System Transformation New York, NY, US Jan 23, 2026 Hybrid - 3 days per week
Service Leader, Onsite Relationship Management 93106 Tampa, FL, US Jan 22, 2026 Fully Onsite
Life Insurance New Business Service Representative 93079 Phoenix, AZ, US Jan 22, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93083 Charlotte, NC, US Jan 22, 2026 Hybrid - 4 days per week
Group Claims Representative
Group Claims Representative Remote, any state, US Jan 22, 2026
Remote, any state, US Jan 22, 2026 Fully Remote
Insurance Service Professional 93087
Insurance Service Professional 93087 Lafayette, LA, US Jan 21, 2026
Lafayette, LA, US Jan 21, 2026 Hybrid - 4 days per week