Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Sort descending Location Designation
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Senior Representative
Senior Representative Remote, any state, US Dec 8, 2025
Remote, any state, US Dec 8, 2025 Hybrid - 1 day per quarter
Specialist, RIA Operations
Specialist, RIA Operations Remote, any state, US Dec 8, 2025
Remote, any state, US Dec 8, 2025 Fully Remote
New Business Service Representative 92869
New Business Service Representative 92869 Houston, TX, US Dec 6, 2025
Houston, TX, US Dec 6, 2025 Hybrid - 4 days per week
Insurance Service Professional 92692
Insurance Service Professional 92692 Perrysburg, OH, US Dec 5, 2025
Perrysburg, OH, US Dec 5, 2025 Hybrid - 4 days per week
Insurance Onsite Relationship 92819 Specialist
Insurance Onsite Relationship 92819 Specialist Jacksonville, FL, US Dec 5, 2025
Jacksonville, FL, US Dec 5, 2025 Fully Onsite
Insurance Onsite Relationship Specialist 92818 Macon, GA, US Dec 5, 2025 Fully Onsite
Insurance Service Professional 92676
Insurance Service Professional 92676 Denver, CO, US Dec 5, 2025
Denver, CO, US Dec 5, 2025 Hybrid - 4 days per week
Senior Associate - Workforce Engagement Operations New York, NY, US Dec 5, 2025 Hybrid - 3 days per week
Senior Associate, Resource Planning and Forecasting Remote, FL, US Dec 4, 2025 Fully Remote
Customer Service Representative, Life Insurance Tampa, FL, US Dec 3, 2025 Hybrid - 3 days per week
Insurance Service Professional 92460
Insurance Service Professional 92460 Westlake Village, CA, US Dec 1, 2025
Westlake Village, CA, US Dec 1, 2025 Hybrid - 4 days per week
New Business Service Representative 92985
New Business Service Representative 92985 Sunrise, FL, US Dec 1, 2025
Sunrise, FL, US Dec 1, 2025 Hybrid - 4 days per week
Outbound File - Senior Associate
Outbound File - Senior Associate Philadelphia, PA, US Dec 1, 2025
Philadelphia, PA, US Dec 1, 2025 Hybrid - 3 days per week
Corporate Engagement Manager, Corporate Responsibility New York, NY, US Nov 29, 2025 Hybrid - 3 days per week
Agent Onboarding Analyst 92771
Agent Onboarding Analyst 92771 Maitland, FL, US Nov 29, 2025
Maitland, FL, US Nov 29, 2025 Hybrid - 4 days per week
Life Insurance New Business Service Representative 92777 Shreveport, LA, US Nov 29, 2025 Hybrid - 4 days per week
Insurance Onsite Relationship Specialist 92770
Insurance Onsite Relationship Specialist 92770 Milwaukee, WI, US Nov 28, 2025
Milwaukee, WI, US Nov 28, 2025 Fully Onsite
Implementation Director
Implementation Director Remote, TN, US Nov 28, 2025
Remote, TN, US Nov 28, 2025 Fully Remote
Data Exchange Senior Associate
Data Exchange Senior Associate Remote, any state, US Nov 27, 2025
Remote, any state, US Nov 27, 2025 Fully Remote
Brokerage Operations Representative
Brokerage Operations Representative New York, NY, US Nov 25, 2025
New York, NY, US Nov 25, 2025 Hybrid - 2 days per week
Field Service Onsite Relationship Specialist 92262 Wayne, PA, US Nov 24, 2025 Fully Onsite
Insurance Service Professional 92637
Insurance Service Professional 92637 Newport Beach, CA, US Nov 23, 2025
Newport Beach, CA, US Nov 23, 2025 Hybrid - 4 days per week
Insurance Service Professional 92636
Insurance Service Professional 92636 Glendale, CA, US Nov 23, 2025
Glendale, CA, US Nov 23, 2025 Hybrid - 4 days per week
Insurance Service Professional 92639
Insurance Service Professional 92639 White Plains, NY, US Nov 23, 2025
White Plains, NY, US Nov 23, 2025 Hybrid - 4 days per week
Pension Risk Transfer Implementation Analyst
Pension Risk Transfer Implementation Analyst Jersey City, NJ, US Nov 22, 2025
Jersey City, NJ, US Nov 22, 2025 Hybrid - 3 days per week