Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 37 Page 1 of 2

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Senior Client Service Representative Senior Client Service Representative Remote, any state, US Feb 27, 2026	Remote, any state, US	Feb 27, 2026	Fully Remote
Senior Client Service Representative Senior Client Service Representative Remote, any state, US Feb 27, 2026	Remote, any state, US	Feb 27, 2026	Fully Remote
Client Service Representative- Institutional Annuities Client Service Representative- Institutional Annuities Jersey City, NJ, US Feb 27, 2026	Jersey City, NJ, US	Feb 27, 2026	Hybrid - 3 days per week
Life Insurance New Business Service Representative 93462 Life Insurance New Business Service Representative 93462 Newport Beach, CA, US Feb 27, 2026	Newport Beach, CA, US	Feb 27, 2026	Hybrid - 4 days per week
Associate, Implementation Specialist Associate, Implementation Specialist Remote, any state, US Feb 27, 2026	Remote, any state, US	Feb 27, 2026	Fully Remote
RIA Senior Specialist RIA Senior Specialist Remote, any state, US Feb 26, 2026	Remote, any state, US	Feb 26, 2026	Fully Remote
New Business Service Representative 93417 New Business Service Representative 93417 Edison, NJ, US Feb 24, 2026	Edison, NJ, US	Feb 24, 2026	Hybrid - 4 days per week
Absence Planning System & Support Specialist Absence Planning System & Support Specialist Remote, any state, US Feb 24, 2026	Remote, any state, US	Feb 24, 2026	Fully Remote
Vice President, Head of Policy Administration System Transformation Vice President, Head of Policy Administration System Transformation New York, NY, US Feb 21, 2026	New York, NY, US	Feb 21, 2026	Hybrid - 3 days per week
Life Insurance New Business Service Representative 93083 Life Insurance New Business Service Representative 93083 Charlotte, NC, US Feb 20, 2026	Charlotte, NC, US	Feb 20, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93079 Life Insurance New Business Service Representative 93079 Phoenix, AZ, US Feb 20, 2026	Phoenix, AZ, US	Feb 20, 2026	Hybrid - 4 days per week
Sr. Representative CS3 - Business Solutions Call Center 93236 Sr. Representative CS3 - Business Solutions Call Center 93236 Cleveland, OH, US Feb 20, 2026	Cleveland, OH, US	Feb 20, 2026	Hybrid - 1 day per month
Associate Service Leader, Onsite Relationship Management 93210 Associate Service Leader, Onsite Relationship Management 93210 Edison, NJ, US Feb 19, 2026	Edison, NJ, US	Feb 19, 2026	Fully Onsite
Insurance Service Professional 93087 Insurance Service Professional 93087 Lafayette, LA, US Feb 19, 2026	Lafayette, LA, US	Feb 19, 2026	Hybrid - 4 days per week
Service Leader, Onsite Relationship Management 93389 Service Leader, Onsite Relationship Management 93389 Memphis, TN, US Feb 19, 2026	Memphis, TN, US	Feb 19, 2026	Fully Onsite
Senior Representative, Case Analyst Senior Representative, Case Analyst Overland Park, KS, US Feb 18, 2026	Overland Park, KS, US	Feb 18, 2026	Hybrid - 3 days per week
CVP; Continuous Improvement Sr. Sustainability Leader CVP; Continuous Improvement Sr. Sustainability Leader New York, NY, US Feb 17, 2026	New York, NY, US	Feb 17, 2026	Hybrid - 3 days per week
New Business Service Representative 93420 New Business Service Representative 93420 Johnstown, PA, US Feb 13, 2026	Johnstown, PA, US	Feb 13, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93199 Life Insurance New Business Service Representative 93199 Albuquerque, NM, US Feb 12, 2026	Albuquerque, NM, US	Feb 12, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 93198 Agent Onboarding Analyst 93198 Anaheim, CA, US Feb 12, 2026	Anaheim, CA, US	Feb 12, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93418 Life Insurance New Business Service Representative 93418 Edinburg, TX, US Feb 12, 2026	Edinburg, TX, US	Feb 12, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93126 Life Insurance New Business Service Representative 93126 Louisville, KY, US Feb 11, 2026	Louisville, KY, US	Feb 11, 2026	Hybrid - 4 days per week
Associate Service Leader, Onsite Relationship Management 93167 Associate Service Leader, Onsite Relationship Management 93167 Denver, CO, US Feb 11, 2026	Denver, CO, US	Feb 11, 2026	Fully Onsite
CVP, National Implementation CVP, National Implementation Remote, any state, US Feb 10, 2026	Remote, any state, US	Feb 10, 2026	Fully Remote
Associate Service Leader, Onsite Relationship Management 93171 Associate Service Leader, Onsite Relationship Management 93171 Wayne, PA, US Feb 8, 2026	Wayne, PA, US	Feb 8, 2026	Fully Onsite

Results 1 – 25 of 37 Page 1 of 2

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