Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Sort ascending Location Designation
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Sr. Representative CS3 - Business Solutions Call Center 93236 Cleveland, OH, US Feb 20, 2026 Hybrid - 1 day per month
Life Insurance New Business Service Representative 93083 Charlotte, NC, US Feb 20, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93079 Phoenix, AZ, US Feb 20, 2026 Hybrid - 4 days per week
Vice President, Head of Policy Administration System Transformation New York, NY, US Feb 21, 2026 Hybrid - 3 days per week
New Business Service Representative 93417
New Business Service Representative 93417 Edison, NJ, US Feb 24, 2026
Edison, NJ, US Feb 24, 2026 Hybrid - 4 days per week
Absence Planning System & Support Specialist
Absence Planning System & Support Specialist Remote, any state, US Feb 24, 2026
Remote, any state, US Feb 24, 2026 Fully Remote
RIA Senior Specialist
RIA Senior Specialist Remote, any state, US Feb 26, 2026
Remote, any state, US Feb 26, 2026 Fully Remote
Life Insurance New Business Service Representative 93462 Newport Beach, CA, US Feb 27, 2026 Hybrid - 4 days per week
Associate, Implementation Specialist
Associate, Implementation Specialist Remote, any state, US Feb 27, 2026
Remote, any state, US Feb 27, 2026 Fully Remote
Senior Client Service Representative
Senior Client Service Representative Remote, any state, US Feb 27, 2026
Remote, any state, US Feb 27, 2026 Fully Remote
Senior Client Service Representative
Senior Client Service Representative Remote, any state, US Feb 27, 2026
Remote, any state, US Feb 27, 2026 Fully Remote
Client Service Representative- Institutional Annuities Jersey City, NJ, US Feb 27, 2026 Hybrid - 3 days per week