Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Sort ascending Location Designation
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Zone Associate
Zone Associate Plano, TX, US Jul 28, 2026
Plano, TX, US Jul 28, 2026 Hybrid - 3 days per week
Head of Claims & Benefits Operations
Head of Claims & Benefits Operations New York, NY, US Jul 29, 2026
New York, NY, US Jul 29, 2026 Hybrid - 3 days per week
LTD (Long Term Disability) Claim Manager - Pittsburgh Pittsburgh, PA, US Jul 29, 2026 Fully Onsite
Senior Associate, Suitability Compliance
Senior Associate, Suitability Compliance Remote, any state, US Jul 29, 2026
Remote, any state, US Jul 29, 2026 Hybrid - 1 day per quarter
Intake Customer Service Advocate
Intake Customer Service Advocate Pittsburgh, PA, US Jul 30, 2026
Pittsburgh, PA, US Jul 30, 2026 Hybrid - 3 days per week
Senior Associate, Suitability Compliance Principal
Senior Associate, Suitability Compliance Principal Remote, any state, US Jul 31, 2026
Remote, any state, US Jul 31, 2026 Hybrid - 1 day per quarter
Corporate Vice President, Continuous Improvement Sustainability Leader 94337 New York, NY, US Jul 31, 2026 Hybrid - 3 days per week
Senior Associate, National Implementation Manager
Senior Associate, National Implementation Manager Remote, any state, US Jul 31, 2026
Remote, any state, US Jul 31, 2026 Fully Remote
Junior Associate, Concierge Team
Junior Associate, Concierge Team Overland Park, KS, US Aug 1, 2026
Overland Park, KS, US Aug 1, 2026 Hybrid - 3 days per week
Senior Associate, Customer Insights
Senior Associate, Customer Insights Tampa, FL, US Aug 2, 2026
Tampa, FL, US Aug 2, 2026 Hybrid - 3 days per week
Senior Associate - Strategic Partnerships / Vendor Management Austin, TX, US Aug 2, 2026 Hybrid - 3 days per week