Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Sort ascending Location Designation
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Insurance Onsite Relationship Specialist 93031
Insurance Onsite Relationship Specialist 93031 Bridgewater, MA, US Apr 4, 2026
Bridgewater, MA, US Apr 4, 2026 Fully Onsite
Head of Claims & Benefits Operations
Head of Claims & Benefits Operations New York, NY, US Apr 4, 2026
New York, NY, US Apr 4, 2026 Hybrid - 3 days per week
Contracting & Licensing Service Professional 93463 New York, NY, US Apr 5, 2026 Hybrid - 4 days per week
Associate Service Leader, Onsite Relationship Management 93002 Vienna, VA, US Apr 5, 2026 Fully Onsite
Life Insurance New Business Service Representative 93540 Tampa, FL, US Apr 8, 2026 Hybrid - 4 days per week
Customer Inquiry and Administrative Specialist
Customer Inquiry and Administrative Specialist Pittsburgh, PA, US Apr 9, 2026
Pittsburgh, PA, US Apr 9, 2026 Hybrid - 3 days per week
Senior Associate, Complex Data Exchange Specialist
Senior Associate, Complex Data Exchange Specialist Remote, any state, US Apr 9, 2026
Remote, any state, US Apr 9, 2026 Fully Remote
New Business Service Professional 93638
New Business Service Professional 93638 New York, NY, US Apr 10, 2026
New York, NY, US Apr 10, 2026 Hybrid - 4 days per week
Associate Service Leader, Onsite Relationship Management 93167 Denver, CO, US Apr 10, 2026 Fully Onsite
Life Insurance New Business Service Representative 93418 Edinburg, TX, US Apr 11, 2026 Hybrid - 4 days per week
Service Leader, Onsite Relationship Management 93159
Service Leader, Onsite Relationship Management 93159 New Orleans, LA, US Apr 11, 2026
New Orleans, LA, US Apr 11, 2026 Fully Onsite
Accidental Death and Dismemberment Group Claim Senior Representative Remote, any state, US Apr 14, 2026 Fully Remote
Group Life Claims Representative
Group Life Claims Representative Remote, any state, US Apr 14, 2026
Remote, any state, US Apr 14, 2026 Fully Remote
Corporate Vice President, Director of Implementation Managers Remote, any state, US Apr 16, 2026 Fully Remote
CVP; Continuous Improvement Sr. Sustainability Leader New York, NY, US Apr 16, 2026 Hybrid - 3 days per week