Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Sort ascending Location Designation
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Senior Associate, National Implementation Manager
Senior Associate, National Implementation Manager Remote, any state, US Oct 26, 2026
Remote, any state, US Oct 26, 2026 Fully Remote
Accidental Death and Dismemberment Senior Claim Representative Pittsburgh, PA, US Oct 27, 2026 Fully Remote
Associate, Commission Analyst
Associate, Commission Analyst Overland Park, KS, US Oct 27, 2026
Overland Park, KS, US Oct 27, 2026 Hybrid - 3 days per week
Service Leader, Onsite Relationship Management 95288 Austin, TX, US Oct 27, 2026 Fully Onsite
GSOC Supervisor
GSOC Supervisor New York, NY, US Oct 28, 2026
New York, NY, US Oct 28, 2026 Fully Onsite
GSOC Analyst
GSOC Analyst New York, NY, US Oct 28, 2026
New York, NY, US Oct 28, 2026 Fully Onsite
Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Cleveland, OH, US Oct 28, 2026 Hybrid - 1 day per week
Senior Associate, Absence Consultant, Complex Implementations Remote, PA, US Oct 28, 2026 Fully Remote
Agent Onboarding Analyst 94643
Agent Onboarding Analyst 94643 Westlake Village, CA, US Oct 29, 2026
Westlake Village, CA, US Oct 29, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94630
Agent Onboarding Analyst 94630 Charlotte, NC, US Oct 29, 2026
Charlotte, NC, US Oct 29, 2026 Hybrid - 4 days per week
Associate Service Leader Onsite Relationship Management 94534 Glendale, CA, US Oct 29, 2026 Fully Onsite
Field Service Onsite Relationship Specialist
Field Service Onsite Relationship Specialist Riverside, CA, US Oct 30, 2026
Riverside, CA, US Oct 30, 2026 Fully Onsite
Voluntary Benefits Claims Manager
Voluntary Benefits Claims Manager Remote, any state, US Oct 30, 2026
Remote, any state, US Oct 30, 2026 Fully Remote
Life Insurance New Business Service Representative 93723 Jacksonville, FL, US Oct 30, 2026 Hybrid - 4 days per week
CVP Service Leader, Onsite Relationship Management 94748 Brooklyn, NY, US Oct 30, 2026 Fully Onsite
Corporate Vice President, IVR & Voice Technology Tampa, FL, US Oct 31, 2026 Hybrid - 3 days per week