Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Location Designation Sort descending
Reset
Brokerage Operations Representative
Brokerage Operations Representative New York, NY, US Dec 24, 2025
New York, NY, US Dec 24, 2025 Hybrid - 2 days per week
Senior Associate, Resource Planning and Forecasting Remote, FL, US Jan 2, 2026 Fully Remote
Absence Leave Manager
Absence Leave Manager Remote, any state, US Jan 7, 2026
Remote, any state, US Jan 7, 2026 Fully Remote
LTD Team Leader
LTD Team Leader Remote, any state, US Jan 8, 2026
Remote, any state, US Jan 8, 2026 Fully Remote
Senior Associate, National Implementation Manager Remote, CA, US Jan 12, 2026 Fully Remote
CVP, National Implementation
CVP, National Implementation Remote, any state, US Jan 12, 2026
Remote, any state, US Jan 12, 2026 Fully Remote
Service Leader, Onsite Relationship Management 92166 Miami, FL, US Dec 18, 2025 Fully Onsite
Service Leader, Onsite Relationship Management 93106 Tampa, FL, US Dec 24, 2025 Fully Onsite
Insurance Onsite Relationship Specialist 93110 Tampa, FL, US Dec 24, 2025 Fully Onsite
Insurance Onsite Relationship Specialist 93038
Insurance Onsite Relationship Specialist 93038 Overland Park, KS, US Dec 16, 2025
Overland Park, KS, US Dec 16, 2025 Fully Onsite
Operations Specialist
Operations Specialist Overland Park, KS, US Dec 22, 2025
Overland Park, KS, US Dec 22, 2025 Fully Onsite
Insurance Onsite Relationship Specialist 93031
Insurance Onsite Relationship Specialist 93031 Bridgewater, MA, US Jan 7, 2026
Bridgewater, MA, US Jan 7, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 92897 Phoenix, AZ, US Jan 10, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 93159 New Orleans, LA, US Jan 6, 2026 Fully Onsite
Senior Associate, Continuous Improvement Project Manager White Plains, NY, US Jan 9, 2026 Fully Onsite
Insurance Onsite Relationship Specialist 93001
Insurance Onsite Relationship Specialist 93001 Albuquerque, NM, US Jan 7, 2026
Albuquerque, NM, US Jan 7, 2026 Fully Onsite
Associate Service Leader Onsite Relationship Management 93172 Los Angeles, CA, US Jan 10, 2026 Fully Onsite
Associate Service Leader Onsite Relationship Management 93167 Denver, CO, US Jan 10, 2026 Fully Onsite
Associate Service Leader Onsite Relationship Management 93171 Wayne, PA, US Jan 10, 2026 Fully Onsite