Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Location Designation Sort descending
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Group Insurance Policy Forms Analyst
Group Insurance Policy Forms Analyst White Plains, NY, US Sep 15, 2026
White Plains, NY, US Sep 15, 2026 Hybrid - 3 days per week
Corporate Vice President, Customer Insights Management Tampa, FL, US Sep 10, 2026 Hybrid - 3 days per week
Customer Service Representative, Life Insurance Tampa, FL, US Sep 6, 2026 Hybrid - 3 days per week
Pension Risk Transfer Benefits & Implementation Associate Jersey City, NJ, US Sep 2, 2026 Hybrid - 3 days per week
Case Analyst
Case Analyst Overland Park, KS, US Sep 11, 2026
Overland Park, KS, US Sep 11, 2026 Hybrid - 3 days per week
Director of Executive Aviation
Director of Executive Aviation New York, NY, US Sep 11, 2026
New York, NY, US Sep 11, 2026 Hybrid - 3 days per week
Institutional Client Service Representative
Institutional Client Service Representative Jersey City, NJ, US Sep 1, 2026
Jersey City, NJ, US Sep 1, 2026 Hybrid - 3 days per week
Events Team Coordinator
Events Team Coordinator New York, NY, US Sep 17, 2026
New York, NY, US Sep 17, 2026 Hybrid - 3 days per week
Eagle RIA Operations Manager
Eagle RIA Operations Manager New York, NY, US Aug 27, 2026
New York, NY, US Aug 27, 2026 Hybrid - 3 days per week
Senior Representative
Senior Representative Remote, any state, US Sep 15, 2026
Remote, any state, US Sep 15, 2026 Hybrid - 3 days per quarter
Brokerage Operations Manager, NYLIFE Securities 94806 Cleveland, OH, US Sep 9, 2026 Hybrid - 2 days per week
Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Cleveland, OH, US Aug 31, 2026 Hybrid - 1 day per week
Assistant Vice President - Private Equity Fund Accounting & Operations Remote, any state, US Aug 26, 2026 Hybrid - 1 day per quarter
Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Cleveland, OH, US Sep 8, 2026 Hybrid - 1 day per quarter
Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Cleveland, OH, US Sep 8, 2026 Hybrid - 1 day per quarter
Representative, Incontestable Claims Examiner
Representative, Incontestable Claims Examiner Remote, FL, US Aug 24, 2026
Remote, FL, US Aug 24, 2026 Hybrid - 1 day per quarter
Annuity New Business Representative
Annuity New Business Representative Remote, TX, US Aug 31, 2026
Remote, TX, US Aug 31, 2026 Hybrid - 1 day per quarter
Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Cleveland, OH, US Sep 8, 2026 Hybrid - 1 day per quarter
Senior Associate, National Implementation Manager
Senior Associate, National Implementation Manager Remote, any state, US Aug 29, 2026
Remote, any state, US Aug 29, 2026 Fully Remote
Absence Team Leader
Absence Team Leader Remote, any state, US Sep 11, 2026
Remote, any state, US Sep 11, 2026 Fully Remote
Integrated Absence Manager
Integrated Absence Manager Remote, any state, US Sep 4, 2026
Remote, any state, US Sep 4, 2026 Fully Remote
Senior Associate, Data Exchange Specialist
Senior Associate, Data Exchange Specialist Remote, any state, US Sep 10, 2026
Remote, any state, US Sep 10, 2026 Fully Remote
RIA Senior Specialist
RIA Senior Specialist Remote, any state, US Sep 11, 2026
Remote, any state, US Sep 11, 2026 Fully Remote
Agent Operations Specialist 94812
Agent Operations Specialist 94812 Remote, any state, US Sep 11, 2026
Remote, any state, US Sep 11, 2026 Fully Remote
Corporate Vice President; Absence Claims
Corporate Vice President; Absence Claims Remote, any state, US Sep 1, 2026
Remote, any state, US Sep 1, 2026 Fully Remote