Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Location Designation Sort descending
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Brokerage Operations Representative
Brokerage Operations Representative New York, NY, US Nov 25, 2025
New York, NY, US Nov 25, 2025 Hybrid - 2 days per week
Absence Integrated Team Leader
Absence Integrated Team Leader Remote, MS, US Nov 12, 2025
Remote, MS, US Nov 12, 2025 Fully Remote
Implementation Director
Implementation Director Remote, TN, US Oct 30, 2025
Remote, TN, US Oct 30, 2025 Fully Remote
Data Exchange Senior Associate
Data Exchange Senior Associate Remote, any state, US Oct 29, 2025
Remote, any state, US Oct 29, 2025 Fully Remote
Senior Associate, Resource Planning and Forecasting
Senior Associate, Resource Planning and Forecasting Remote, FL, US Nov 5, 2025
Remote, FL, US Nov 5, 2025 Fully Remote
CVP, National Implementation
CVP, National Implementation Remote, any state, US Nov 15, 2025
Remote, any state, US Nov 15, 2025 Fully Remote
Voluntary Benefit Claims Manager
Voluntary Benefit Claims Manager Remote, any state, US Nov 20, 2025
Remote, any state, US Nov 20, 2025 Fully Remote
Data Exchange Manager
Data Exchange Manager Bethlehem, PA, US Nov 20, 2025
Bethlehem, PA, US Nov 20, 2025 Fully Remote
Senior Associate, National Implementation Manager
Senior Associate, National Implementation Manager Remote, CA, US Nov 15, 2025
Remote, CA, US Nov 15, 2025 Fully Remote
Service Leader, Onsite Relationship Management 92166
Service Leader, Onsite Relationship Management 92166 Miami, FL, US Nov 19, 2025
Miami, FL, US Nov 19, 2025 Fully Onsite
Insurance Onsite Relationship Specialist 92662
Insurance Onsite Relationship Specialist 92662 Denver, CO, US Oct 31, 2025
Denver, CO, US Oct 31, 2025 Fully Onsite
Insurance Onsite Relationship Analyst 92695
Insurance Onsite Relationship Analyst 92695 Baton Rouge, LA, US Nov 6, 2025
Baton Rouge, LA, US Nov 6, 2025 Fully Onsite
Intake Customer Service Advocate
Intake Customer Service Advocate Dallas, TX, US Nov 13, 2025
Dallas, TX, US Nov 13, 2025 Fully Onsite
Service Leader, Onsite Relationship Management 92897
Service Leader, Onsite Relationship Management 92897 Phoenix, AZ, US Nov 13, 2025
Phoenix, AZ, US Nov 13, 2025 Fully Onsite
Service Leader, Onsite Relationship Management 92896
Service Leader, Onsite Relationship Management 92896 Edina, MN, US Nov 13, 2025
Edina, MN, US Nov 13, 2025 Fully Onsite
Insurance Onsite Relationship Specialist 92770
Insurance Onsite Relationship Specialist 92770 Milwaukee, WI, US Oct 30, 2025
Milwaukee, WI, US Oct 30, 2025 Fully Onsite
Service Leader, Onsite Relationship Management 92730
Service Leader, Onsite Relationship Management 92730 Louisville, KY, US Nov 21, 2025
Louisville, KY, US Nov 21, 2025 Fully Onsite
Insurance Onsite Relationship Specialist 92750
Insurance Onsite Relationship Specialist 92750 Lubbock, TX, US Nov 21, 2025
Lubbock, TX, US Nov 21, 2025 Fully Onsite
Service Leader, Onsite Relationship Management 92733
Service Leader, Onsite Relationship Management 92733 Rapid City, SD, US Nov 18, 2025
Rapid City, SD, US Nov 18, 2025 Fully Onsite
Insurance Onsite Relationship 92819 Specialist
Insurance Onsite Relationship 92819 Specialist Jacksonville, FL, US Nov 6, 2025
Jacksonville, FL, US Nov 6, 2025 Fully Onsite
Insurance Onsite Relationship Specialist 92818
Insurance Onsite Relationship Specialist 92818 Macon, GA, US Nov 6, 2025
Macon, GA, US Nov 6, 2025 Fully Onsite
Field Service Onsite Relationship Specialist 92262
Field Service Onsite Relationship Specialist 92262 Wayne, PA, US Nov 24, 2025
Wayne, PA, US Nov 24, 2025 Fully Onsite