Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Sort ascending Location Posting Date Location Designation
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Life Insurance New Business Service Representative 93723 Jacksonville, FL, US Oct 30, 2026 Hybrid - 4 days per week
MANAGER, Annuity New Business Product Onboarding Manager Dallas, TX, US Oct 17, 2026 Hybrid - 6 days per month
Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Cleveland, OH, US Oct 28, 2026 Hybrid - 1 day per week
New Business Service Representative 94578
New Business Service Representative 94578 Ankeny, IA, US Oct 15, 2026
Ankeny, IA, US Oct 15, 2026 Hybrid - 4 days per week
New Business Service Representative 94836
New Business Service Representative 94836 Wayne, PA, US Oct 16, 2026
Wayne, PA, US Oct 16, 2026 Hybrid - 4 days per week
New Business Service Representative 94855
New Business Service Representative 94855 San Ramon, CA, US Oct 17, 2026
San Ramon, CA, US Oct 17, 2026 Hybrid - 4 days per week
RIA Operations Specialist
RIA Operations Specialist New York, NY, US Oct 9, 2026
New York, NY, US Oct 9, 2026 Fully Remote
RIA Senior Specialist
RIA Senior Specialist New York, NY, US Oct 9, 2026
New York, NY, US Oct 9, 2026 Fully Remote
Senior Associate, Absence Consultant, Complex Implementations Remote, PA, US Oct 28, 2026 Fully Remote
Senior Associate, Data Exchange Specialist
Senior Associate, Data Exchange Specialist Remote, any state, US Oct 9, 2026
Remote, any state, US Oct 9, 2026 Fully Remote
Senior Associate, National Implementation Manager
Senior Associate, National Implementation Manager Remote, any state, US Oct 26, 2026
Remote, any state, US Oct 26, 2026 Fully Remote
Senior Representative
Senior Representative Remote, any state, US Oct 14, 2026
Remote, any state, US Oct 14, 2026 Hybrid - 3 days per quarter
Service Client Specialist to the Managing Partner 94730 Melville, NY, US Oct 9, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 95011 Fresno, CA, US Oct 14, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 95288 Austin, TX, US Oct 27, 2026 Fully Onsite
Voluntary Benefits Claims Manager
Voluntary Benefits Claims Manager Remote, any state, US Oct 30, 2026
Remote, any state, US Oct 30, 2026 Fully Remote