Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Sort ascending Location Posting Date Location Designation
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Associate Service Leader Onsite Relationship Management 94534 Glendale, CA, US Sep 1, 2026 Fully Onsite
Associate Service Leader Onsite Relationship Manager 94644 Dallas, TX, US Sep 16, 2026 Fully Onsite
Brokerage Operations Manager, NYLIFE Securities 94806 Cleveland, OH, US Sep 9, 2026 Hybrid - 2 days per week
Case Analyst
Case Analyst Overland Park, KS, US Sep 11, 2026
Overland Park, KS, US Sep 11, 2026 Hybrid - 3 days per week
Corporate Vice President, Customer Insights Management Tampa, FL, US Sep 10, 2026 Hybrid - 3 days per week
Corporate Vice President; Absence Claims
Corporate Vice President; Absence Claims Remote, any state, US Sep 1, 2026
Remote, any state, US Sep 1, 2026 Fully Remote
Customer Service Representative, Life Insurance Tampa, FL, US Sep 6, 2026 Hybrid - 3 days per week
CVP Service Leader, Onsite Relationship Management Brooklyn, NY, US Sep 2, 2026 Fully Onsite
Director of Executive Aviation
Director of Executive Aviation New York, NY, US Sep 11, 2026
New York, NY, US Sep 11, 2026 Hybrid - 3 days per week
Disability Claims Examiner - Stable & Mature Claims
Disability Claims Examiner - Stable & Mature Claims White Plains, NY, US Sep 9, 2026
White Plains, NY, US Sep 9, 2026 Hybrid - 6 days per month
Eagle RIA Operations Manager
Eagle RIA Operations Manager New York, NY, US Aug 27, 2026
New York, NY, US Aug 27, 2026 Hybrid - 3 days per week
Events Team Coordinator
Events Team Coordinator New York, NY, US Sep 17, 2026
New York, NY, US Sep 17, 2026 Hybrid - 3 days per week
Field Service Onsite Relationship Specialist
Field Service Onsite Relationship Specialist Anchorage, AK, US Sep 10, 2026
Anchorage, AK, US Sep 10, 2026 Fully Onsite
Field Service Onsite Relationship Specialist 94526 Anaheim, CA, US Sep 3, 2026 Fully Onsite
Field Service Onsite Relationship Specialist 94749
Field Service Onsite Relationship Specialist 94749 Overland Park, KS, US Aug 26, 2026
Overland Park, KS, US Aug 26, 2026 Fully Onsite
Field Service Onsite Relationship Specialist 94750 Waltham, MA, US Sep 11, 2026 Fully Onsite
Field Service Onsite Relationship Specialist 94882 Windsor, CT, US Sep 17, 2026 Fully Onsite
Group Insurance Policy Forms Analyst
Group Insurance Policy Forms Analyst White Plains, NY, US Sep 15, 2026
White Plains, NY, US Sep 15, 2026 Hybrid - 3 days per week
Institutional Client Service Representative
Institutional Client Service Representative Jersey City, NJ, US Sep 1, 2026
Jersey City, NJ, US Sep 1, 2026 Hybrid - 3 days per week
Integrated Absence Manager
Integrated Absence Manager Remote, any state, US Sep 4, 2026
Remote, any state, US Sep 4, 2026 Fully Remote
MANAGER, Annuity New Business Product Onboarding Manager Dallas, TX, US Aug 20, 2026 Hybrid - 6 days per month
Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Cleveland, OH, US Aug 31, 2026 Hybrid - 1 day per week
New Business Service Representative 94408
New Business Service Representative 94408 Edison, NJ, US Sep 10, 2026
Edison, NJ, US Sep 10, 2026 Hybrid - 4 days per week
New Business Service Representative 94492
New Business Service Representative 94492 St. Louis, MO, US Sep 10, 2026
St. Louis, MO, US Sep 10, 2026 Hybrid - 4 days per week
New Business Service Representative 94578
New Business Service Representative 94578 Ankeny, IA, US Sep 16, 2026
Ankeny, IA, US Sep 16, 2026 Hybrid - 4 days per week