Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Sort ascending Location Posting Date Location Designation
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Mandarin Life Solutions Customer Service Representative Remote, any state, US Feb 6, 2026 Fully Remote
New Business Service Representative 93417
New Business Service Representative 93417 Edison, NJ, US Feb 24, 2026
Edison, NJ, US Feb 24, 2026 Hybrid - 4 days per week
New Business Service Representative 93420
New Business Service Representative 93420 Johnstown, PA, US Feb 13, 2026
Johnstown, PA, US Feb 13, 2026 Hybrid - 4 days per week
RIA Senior Specialist
RIA Senior Specialist Remote, any state, US Feb 26, 2026
Remote, any state, US Feb 26, 2026 Fully Remote
Senior Associate, Continuous Improvement Project Manager White Plains, NY, US Feb 7, 2026 Fully Onsite
Senior Client Service Representative
Senior Client Service Representative Remote, any state, US Feb 27, 2026
Remote, any state, US Feb 27, 2026 Fully Remote
Senior Client Service Representative
Senior Client Service Representative Remote, any state, US Feb 27, 2026
Remote, any state, US Feb 27, 2026 Fully Remote
Senior Representative, Case Analyst
Senior Representative, Case Analyst Overland Park, KS, US Feb 18, 2026
Overland Park, KS, US Feb 18, 2026 Hybrid - 3 days per week
Service Leader, Onsite Relationship Management 93242 New Windsor, NY, US Feb 4, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 93389 Memphis, TN, US Feb 19, 2026 Fully Onsite
Sr. Representative CS3 - Business Solutions Call Center 93236 Cleveland, OH, US Feb 20, 2026 Hybrid - 1 day per month
Vice President, Head of Policy Administration System Transformation New York, NY, US Feb 21, 2026 Hybrid - 3 days per week