Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Sort ascending Location Designation
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Customer Service Representative, Life Insurance Tampa, FL, US Feb 28, 2026 Hybrid - 3 days per week
Corporate Vice President, Strategy & Planning - Service Operations Delivery Lead Remote, any state, US Mar 3, 2026 Fully Remote
Manager, In-Force Service Call Center 93472
Manager, In-Force Service Call Center 93472 Dallas, TX, US Mar 3, 2026
Dallas, TX, US Mar 3, 2026 Hybrid - 2 days per week
Insurance Onsite Relationship Specialist 93491
Insurance Onsite Relationship Specialist 93491 San Jose, CA, US Mar 3, 2026
San Jose, CA, US Mar 3, 2026 Fully Onsite
Field Service Onsite Relationship Specialist 93488 Mt. Laurel, NJ, US Mar 4, 2026 Fully Onsite
RIA Operations Specialist
RIA Operations Specialist Remote, any state, US Mar 5, 2026
Remote, any state, US Mar 5, 2026 Fully Remote
Business Unit CI Sustainability Leader - Service Operations Remote, any state, US Mar 5, 2026 Fully Remote
Service Leader, Onsite Relationship Management 93430 Miami, FL, US Mar 5, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 93242 New Windsor, NY, US Mar 5, 2026 Fully Onsite
Head of Claims & Benefits Operations
Head of Claims & Benefits Operations New York, NY, US Mar 6, 2026
New York, NY, US Mar 6, 2026 Hybrid - 3 days per week
Insurance Onsite Relationship Specialist 93031
Insurance Onsite Relationship Specialist 93031 Bridgewater, MA, US Mar 6, 2026
Bridgewater, MA, US Mar 6, 2026 Fully Onsite
Insurance Service Professional 93463
Insurance Service Professional 93463 New York, NY, US Mar 7, 2026
New York, NY, US Mar 7, 2026 Hybrid - 4 days per week
Associate Service Leader, Onsite Relationship Management 93002 Vienna, VA, US Mar 7, 2026 Fully Onsite
Life Insurance New Business Service Representative 93540 Tampa, FL, US Mar 10, 2026 Hybrid - 4 days per week
Associate Service Leader, Onsite Relationship Management 93167 Denver, CO, US Mar 12, 2026 Fully Onsite
RIA Operations Specialist
RIA Operations Specialist Remote, any state, US Mar 13, 2026
Remote, any state, US Mar 13, 2026 Fully Remote
Brokerage Operations Representative
Brokerage Operations Representative New York, NY, US Mar 13, 2026
New York, NY, US Mar 13, 2026 Hybrid - 2 days per week
Life Insurance New Business Service Representative 93418 Edinburg, TX, US Mar 13, 2026 Hybrid - 4 days per week
Service Leader, Onsite Relationship Management 93159
Service Leader, Onsite Relationship Management 93159 New Orleans, LA, US Mar 13, 2026
New Orleans, LA, US Mar 13, 2026 Fully Onsite
Corporate Vice President, Director of Implementation Managers Remote, any state, US Mar 18, 2026 Fully Remote
Insurance Onsite Relationship Specialist 93598
Insurance Onsite Relationship Specialist 93598 Westlake Village, CA, US Mar 18, 2026
Westlake Village, CA, US Mar 18, 2026 Fully Onsite
CVP; Continuous Improvement Sr. Sustainability Leader New York, NY, US Mar 18, 2026 Hybrid - 3 days per week
Senior Associate, Implementation Manager
Senior Associate, Implementation Manager Remote, any state, US Mar 19, 2026
Remote, any state, US Mar 19, 2026 Fully Remote
Senior Representative, Case Analyst
Senior Representative, Case Analyst Overland Park, KS, US Mar 19, 2026
Overland Park, KS, US Mar 19, 2026 Hybrid - 3 days per week
Associate Service Leader, Onsite Relationship Management 93210 Edison, NJ, US Mar 20, 2026 Fully Onsite