Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Sort descending Location Designation
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New Business Service Representative 94578
New Business Service Representative 94578 Ankeny, IA, US Sep 16, 2026
Ankeny, IA, US Sep 16, 2026 Hybrid - 4 days per week
Associate Service Leader Onsite Relationship Manager 94644 Dallas, TX, US Sep 16, 2026 Fully Onsite
Group Insurance Policy Forms Analyst
Group Insurance Policy Forms Analyst White Plains, NY, US Sep 15, 2026
White Plains, NY, US Sep 15, 2026 Hybrid - 3 days per week
Senior Representative
Senior Representative Remote, any state, US Sep 15, 2026
Remote, any state, US Sep 15, 2026 Hybrid - 3 days per quarter
Associate Service Leader Onsite Relationship Management 94805 Sunrise, FL, US Sep 15, 2026 Fully Onsite
Service Leader, Onsite Relationship Management Moosic, PA, US Sep 13, 2026 Fully Onsite
Senior Associate, Voice of the Customer
Senior Associate, Voice of the Customer Cleveland, OH, US Sep 12, 2026
Cleveland, OH, US Sep 12, 2026 Hybrid - 3 days per week
RIA Senior Specialist
RIA Senior Specialist Remote, any state, US Sep 11, 2026
Remote, any state, US Sep 11, 2026 Fully Remote
Director of Executive Aviation
Director of Executive Aviation New York, NY, US Sep 11, 2026
New York, NY, US Sep 11, 2026 Hybrid - 3 days per week
Case Analyst
Case Analyst Overland Park, KS, US Sep 11, 2026
Overland Park, KS, US Sep 11, 2026 Hybrid - 3 days per week
Field Service Onsite Relationship Specialist 94750 Waltham, MA, US Sep 11, 2026 Fully Onsite
Agent Operations Specialist 94812
Agent Operations Specialist 94812 Remote, any state, US Sep 11, 2026
Remote, any state, US Sep 11, 2026 Fully Remote
Absence Team Leader
Absence Team Leader Remote, any state, US Sep 11, 2026
Remote, any state, US Sep 11, 2026 Fully Remote
Service Leader, Onsite Relationship Management 94837 Waltham, MA, US Sep 11, 2026 Fully Onsite
Field Service Onsite Relationship Specialist
Field Service Onsite Relationship Specialist Anchorage, AK, US Sep 10, 2026
Anchorage, AK, US Sep 10, 2026 Fully Onsite
Senior Associate, Data Exchange Specialist
Senior Associate, Data Exchange Specialist Remote, any state, US Sep 10, 2026
Remote, any state, US Sep 10, 2026 Fully Remote
New Business Service Representative 94408
New Business Service Representative 94408 Edison, NJ, US Sep 10, 2026
Edison, NJ, US Sep 10, 2026 Hybrid - 4 days per week
New Business Service Representative 94492
New Business Service Representative 94492 St. Louis, MO, US Sep 10, 2026
St. Louis, MO, US Sep 10, 2026 Hybrid - 4 days per week
Corporate Vice President, Customer Insights Management Tampa, FL, US Sep 10, 2026 Hybrid - 3 days per week
Service Client Specialist to the Managing Partner 94730 Melville, NY, US Sep 10, 2026 Fully Onsite
Agent Onboarding Analyst 94635
Agent Onboarding Analyst 94635 Charleston, SC, US Sep 10, 2026
Charleston, SC, US Sep 10, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94636
Agent Onboarding Analyst 94636 Louisville, KY, US Sep 10, 2026
Louisville, KY, US Sep 10, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94634
Agent Onboarding Analyst 94634 Jacksonville, FL, US Sep 10, 2026
Jacksonville, FL, US Sep 10, 2026 Hybrid - 4 days per week
Senior Associate, Claims
Senior Associate, Claims White Plains, NY, US Sep 9, 2026
White Plains, NY, US Sep 9, 2026 Hybrid - 6 days per month
Disability Claims Examiner - Stable & Mature Claims
Disability Claims Examiner - Stable & Mature Claims White Plains, NY, US Sep 9, 2026
White Plains, NY, US Sep 9, 2026 Hybrid - 6 days per month