Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Sort descending Location Designation
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Institutional Client Service Representative
Institutional Client Service Representative Jersey City, NJ, US Sep 1, 2026
Jersey City, NJ, US Sep 1, 2026 Hybrid - 3 days per week
Associate Service Leader Onsite Relationship Management 94534 Glendale, CA, US Sep 1, 2026 Fully Onsite
Agent Onboarding Analyst 94628
Agent Onboarding Analyst 94628 New Orleans, LA, US Sep 1, 2026
New Orleans, LA, US Sep 1, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94630
Agent Onboarding Analyst 94630 Charlotte, NC, US Sep 1, 2026
Charlotte, NC, US Sep 1, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94777
Agent Onboarding Analyst 94777 Houston, TX, US Sep 1, 2026
Houston, TX, US Sep 1, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94633
Agent Onboarding Analyst 94633 Tampa, FL, US Sep 1, 2026
Tampa, FL, US Sep 1, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94627
Agent Onboarding Analyst 94627 Denver, CO, US Sep 1, 2026
Denver, CO, US Sep 1, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94643
Agent Onboarding Analyst 94643 Westlake Village, CA, US Sep 1, 2026
Westlake Village, CA, US Sep 1, 2026 Hybrid - 4 days per week
Senior Associate - Strategic Partnerships / Vendor Management Austin, TX, US Aug 31, 2026 Hybrid - 3 days per week
Service Client Specialist to the Managing Partner New York, NY, US Aug 31, 2026 Fully Onsite
Service Client Specialist to the Managing Partner Maitland, FL, US Aug 31, 2026 Fully Onsite
Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Cleveland, OH, US Aug 31, 2026 Hybrid - 1 day per week
Annuity New Business Representative
Annuity New Business Representative Remote, any state, US Aug 31, 2026
Remote, any state, US Aug 31, 2026 Hybrid - 1 day per quarter
Senior Associate, National Implementation Manager
Senior Associate, National Implementation Manager Remote, any state, US Aug 29, 2026
Remote, any state, US Aug 29, 2026 Fully Remote
Intake Customer Service Advocate
Intake Customer Service Advocate Pittsburgh, PA, US Aug 28, 2026
Pittsburgh, PA, US Aug 28, 2026 Hybrid - 3 days per week
Eagle RIA Operations Manager
Eagle RIA Operations Manager New York, NY, US Aug 27, 2026
New York, NY, US Aug 27, 2026 Hybrid - 3 days per week
Agent Onboarding Analyst
Agent Onboarding Analyst Bridgewater, MA, US Aug 26, 2026
Bridgewater, MA, US Aug 26, 2026 Hybrid - 4 days per week
Service Leader, Onsite Relationship Management 94626 Harrisburg, PA, US Aug 26, 2026 Fully Onsite
Agent Onboarding Analyst
Agent Onboarding Analyst Pittsburgh, PA, US Aug 26, 2026
Pittsburgh, PA, US Aug 26, 2026 Hybrid - 4 days per week
Field Service Onsite Relationship Specialist 94749
Field Service Onsite Relationship Specialist 94749 Overland Park, KS, US Aug 26, 2026
Overland Park, KS, US Aug 26, 2026 Fully Onsite
Assistant Vice President - Private Equity Fund Accounting & Operations Remote, any state, US Aug 26, 2026 Hybrid - 1 day per quarter
Service Leader, Onsite Relationship Management 93711 Austin, TX, US Aug 25, 2026 Fully Onsite
Representative, Incontestable Claims Examiner
Representative, Incontestable Claims Examiner Remote, FL, US Aug 24, 2026
Remote, FL, US Aug 24, 2026 Hybrid - 1 day per quarter
New Business Service Representative 94433
New Business Service Representative 94433 Pittsburgh, PA, US Aug 20, 2026
Pittsburgh, PA, US Aug 20, 2026 Hybrid - 4 days per week
Senior Associate, Morbidity Underwriting Risk & Quality Solutions Remote, any state, US Aug 20, 2026 Fully Remote