Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Sort descending Location Designation
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Service Client Specialist to the Managing Partner Maitland, FL, US Sep 29, 2026 Fully Onsite
Intake Customer Service Advocate
Intake Customer Service Advocate Pittsburgh, PA, US Sep 29, 2026
Pittsburgh, PA, US Sep 29, 2026 Hybrid - 3 days per week
Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Cleveland, OH, US Sep 29, 2026 Hybrid - 1 day per week
Senior Associate, Absence Consultant, Complex Implementations Remote, PA, US Sep 29, 2026 Fully Remote
GSOC Supervisor
GSOC Supervisor New York, NY, US Sep 29, 2026
New York, NY, US Sep 29, 2026 Fully Onsite
GSOC Analyst
GSOC Analyst New York, NY, US Sep 29, 2026
New York, NY, US Sep 29, 2026 Fully Onsite
Absence Team Leader
Absence Team Leader Remote, any state, US Sep 28, 2026
Remote, any state, US Sep 28, 2026 Fully Remote
Senior Associate, National Implementation Manager
Senior Associate, National Implementation Manager Remote, any state, US Sep 27, 2026
Remote, any state, US Sep 27, 2026 Fully Remote
Eagle RIA Operations Manager
Eagle RIA Operations Manager New York, NY, US Sep 25, 2026
New York, NY, US Sep 25, 2026 Hybrid - 3 days per week
Agent Onboarding Analyst
Agent Onboarding Analyst Bridgewater, MA, US Sep 24, 2026
Bridgewater, MA, US Sep 24, 2026 Hybrid - 4 days per week
Field Service Onsite Relationship Specialist 94749
Field Service Onsite Relationship Specialist 94749 Overland Park, KS, US Sep 24, 2026
Overland Park, KS, US Sep 24, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 94626 Harrisburg, PA, US Sep 24, 2026 Fully Onsite
Assistant Vice President - Private Equity Fund Accounting & Operations Remote, any state, US Sep 24, 2026 Hybrid - 1 day per quarter
Service Client Specialist to the Managing Partner Dallas, TX, US Sep 24, 2026 Fully Onsite
Representative, Incontestable Claims Examiner
Representative, Incontestable Claims Examiner Remote, FL, US Sep 22, 2026
Remote, FL, US Sep 22, 2026 Hybrid - 1 day per quarter
Group Claim Associate Analyst
Group Claim Associate Analyst Remote, any state, US Sep 22, 2026
Remote, any state, US Sep 22, 2026 Fully Remote
2027 Group Benefit Solutions (GBS) - Service Operations Strategy & Planning Intern Philadelphia, PA, US Sep 21, 2026 Hybrid - 3 days per week
Representative, Absence Leave Manager
Representative, Absence Leave Manager Remote, any state, US Sep 19, 2026
Remote, any state, US Sep 19, 2026 Fully Remote
MANAGER, Annuity New Business Product Onboarding Manager Dallas, TX, US Sep 18, 2026 Hybrid - 6 days per month
New Business Service Representative 94885
New Business Service Representative 94885 San Ramon, CA, US Sep 18, 2026
San Ramon, CA, US Sep 18, 2026 Hybrid - 4 days per week
Field Service Onsite Relationship Specialist 94882 Windsor, CT, US Sep 17, 2026 Fully Onsite
New Business Service Representative 94836
New Business Service Representative 94836 Wayne, PA, US Sep 17, 2026
Wayne, PA, US Sep 17, 2026 Hybrid - 4 days per week
New Business Service Representative 94578
New Business Service Representative 94578 Ankeny, IA, US Sep 16, 2026
Ankeny, IA, US Sep 16, 2026 Hybrid - 4 days per week
Associate Service Leader Onsite Relationship Manager 94644 Dallas, TX, US Sep 16, 2026 Fully Onsite
Senior Representative
Senior Representative Remote, any state, US Sep 15, 2026
Remote, any state, US Sep 15, 2026 Hybrid - 3 days per quarter