Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 65 Page 1 of 3

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Senior Associate, Voice of the Customer Senior Associate, Voice of the Customer Cleveland, OH, US Sep 12, 2026	Cleveland, OH, US	Sep 12, 2026	Hybrid - 3 days per week
Case Analyst Case Analyst Overland Park, KS, US Sep 11, 2026	Overland Park, KS, US	Sep 11, 2026	Hybrid - 3 days per week
Director of Executive Aviation Director of Executive Aviation New York, NY, US Sep 11, 2026	New York, NY, US	Sep 11, 2026	Hybrid - 3 days per week
RIA Senior Specialist RIA Senior Specialist Remote, any state, US Sep 11, 2026	Remote, any state, US	Sep 11, 2026	Fully Remote
Field Service Onsite Relationship Specialist 94750 Field Service Onsite Relationship Specialist 94750 Waltham, MA, US Sep 11, 2026	Waltham, MA, US	Sep 11, 2026	Fully Onsite
Agent Operations Specialist 94812 Agent Operations Specialist 94812 Remote, any state, US Sep 11, 2026	Remote, any state, US	Sep 11, 2026	Fully Remote
Service Leader, Onsite Relationship Management 94837 Service Leader, Onsite Relationship Management 94837 Waltham, MA, US Sep 11, 2026	Waltham, MA, US	Sep 11, 2026	Fully Onsite
Absence Team Leader Absence Team Leader Remote, any state, US Sep 11, 2026	Remote, any state, US	Sep 11, 2026	Fully Remote
Field Service Onsite Relationship Specialist Field Service Onsite Relationship Specialist Anchorage, AK, US Sep 10, 2026	Anchorage, AK, US	Sep 10, 2026	Fully Onsite
New Business Service Representative 94408 New Business Service Representative 94408 Edison, NJ, US Sep 10, 2026	Edison, NJ, US	Sep 10, 2026	Hybrid - 4 days per week
New Business Service Representative 94492 New Business Service Representative 94492 St. Louis, MO, US Sep 10, 2026	St. Louis, MO, US	Sep 10, 2026	Hybrid - 4 days per week
Senior Associate, Data Exchange Specialist Senior Associate, Data Exchange Specialist Remote, any state, US Sep 10, 2026	Remote, any state, US	Sep 10, 2026	Fully Remote
Corporate Vice President, Customer Insights Management Corporate Vice President, Customer Insights Management Tampa, FL, US Sep 10, 2026	Tampa, FL, US	Sep 10, 2026	Hybrid - 3 days per week
Agent Onboarding Analyst 94636 Agent Onboarding Analyst 94636 Louisville, KY, US Sep 10, 2026	Louisville, KY, US	Sep 10, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94634 Agent Onboarding Analyst 94634 Jacksonville, FL, US Sep 10, 2026	Jacksonville, FL, US	Sep 10, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94635 Agent Onboarding Analyst 94635 Charleston, SC, US Sep 10, 2026	Charleston, SC, US	Sep 10, 2026	Hybrid - 4 days per week
Senior Associate, Claims Senior Associate, Claims White Plains, NY, US Sep 9, 2026	White Plains, NY, US	Sep 9, 2026	Hybrid - 6 days per month
Brokerage Operations Manager, NYLIFE Securities 94806 Brokerage Operations Manager, NYLIFE Securities 94806 Cleveland, OH, US Sep 9, 2026	Cleveland, OH, US	Sep 9, 2026	Hybrid - 2 days per week
Disability Claims Examiner - Stable & Mature Claims Disability Claims Examiner - Stable & Mature Claims White Plains, NY, US Sep 9, 2026	White Plains, NY, US	Sep 9, 2026	Hybrid - 6 days per month
Agent Onboarding Analyst 94632 Agent Onboarding Analyst 94632 Vienna, VA, US Sep 9, 2026	Vienna, VA, US	Sep 9, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94631 Agent Onboarding Analyst 94631 Franklin, TN, US Sep 9, 2026	Franklin, TN, US	Sep 9, 2026	Hybrid - 4 days per week
Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Cleveland, OH, US Sep 8, 2026	Cleveland, OH, US	Sep 8, 2026	Hybrid - 1 day per quarter
Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Cleveland, OH, US Sep 8, 2026	Cleveland, OH, US	Sep 8, 2026	Hybrid - 1 day per quarter
Agent Onboarding Analyst 94642 Agent Onboarding Analyst 94642 Phoenix, AZ, US Sep 8, 2026	Phoenix, AZ, US	Sep 8, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94637 Agent Onboarding Analyst 94637 Lubbock, TX, US Sep 8, 2026	Lubbock, TX, US	Sep 8, 2026	Hybrid - 4 days per week

Results 1 – 25 of 65 Page 1 of 3

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