Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Sort descending Location Designation
Reset
Vice President, Head of Policy Administration System Transformation New York, NY, US Jan 23, 2026 Hybrid - 3 days per week
Life Insurance New Business Service Representative 93083 Charlotte, NC, US Jan 22, 2026 Hybrid - 4 days per week
Insurance Onsite Relationship Specialist 93110 Tampa, FL, US Jan 22, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 93106 Tampa, FL, US Jan 22, 2026 Fully Onsite
Life Insurance New Business Service Representative 93079 Phoenix, AZ, US Jan 22, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93088 San Antonio, TX, US Jan 22, 2026 Hybrid - 4 days per week
Group Claims Representative
Group Claims Representative Remote, any state, US Jan 22, 2026
Remote, any state, US Jan 22, 2026 Fully Remote
Agent Onboarding Analyst 93062
Agent Onboarding Analyst 93062 Fargo, ND, US Jan 21, 2026
Fargo, ND, US Jan 21, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93041 Greenville, SC, US Jan 21, 2026 Hybrid - 4 days per week
Insurance Service Professional 93087
Insurance Service Professional 93087 Lafayette, LA, US Jan 21, 2026
Lafayette, LA, US Jan 21, 2026 Hybrid - 4 days per week
Accidental Death and Dismemberment Group Claim Sr Representative Remote, any state, US Jan 21, 2026 Fully Remote
RIA Senior Specialist
RIA Senior Specialist Remote, any state, US Jan 21, 2026
Remote, any state, US Jan 21, 2026 Fully Remote
Associate Service Leader, Onsite Relationship Management 93210 Edison, NJ, US Jan 21, 2026 Fully Onsite
Operations Specialist
Operations Specialist Overland Park, KS, US Jan 20, 2026
Overland Park, KS, US Jan 20, 2026 Fully Onsite
Life Insurance New Business Service Representative 93040 Grand Rapids, MI, US Jan 20, 2026 Hybrid - 4 days per week
Insurance Service Professional 92637
Insurance Service Professional 92637 Newport Beach, CA, US Jan 20, 2026
Newport Beach, CA, US Jan 20, 2026 Hybrid - 4 days per week
Senior Institutional Client Service Representative - Stable Value & Guaranteed Products Jersey City, NJ, US Jan 19, 2026 Hybrid - 3 days per week
Insurance Service Professional - New Business Processing 92956 Brooklyn, NY, US Jan 17, 2026 Hybrid - 4 days per week
Insurance Onsite Relationship Specialist 93220
Insurance Onsite Relationship Specialist 93220 Horsham, PA, US Jan 16, 2026
Horsham, PA, US Jan 16, 2026 Fully Onsite
Life Insurance New Business Service Representative 92943
Life Insurance New Business Service Representative 92943 Palm Beach Gardens, FL, US Jan 15, 2026
Palm Beach Gardens, FL, US Jan 15, 2026 Hybrid - 4 days per week
Data Exchange Senior Associate
Data Exchange Senior Associate Remote, any state, US Jan 14, 2026
Remote, any state, US Jan 14, 2026 Fully Remote
Insurance Onsite Relationship Specialist 93038
Insurance Onsite Relationship Specialist 93038 Overland Park, KS, US Jan 14, 2026
Overland Park, KS, US Jan 14, 2026 Fully Onsite
Agent Onboarding Analyst 93198
Agent Onboarding Analyst 93198 Anaheim, CA, US Jan 14, 2026
Anaheim, CA, US Jan 14, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93199 Albuquerque, NM, US Jan 14, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93126 Louisville, KY, US Jan 13, 2026 Hybrid - 4 days per week