Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 42 Page 1 of 2

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Head of Claims & Benefits Operations Head of Claims & Benefits Operations New York, NY, US Jul 29, 2026	New York, NY, US	Jul 29, 2026	Hybrid - 3 days per week
Short Term Disability Claims Manager Short Term Disability Claims Manager Remote, any state, US Jul 29, 2026	Remote, any state, US	Jul 29, 2026	Fully Remote
LTD (Long Term Disability) Claim Manager - Pittsburgh LTD (Long Term Disability) Claim Manager - Pittsburgh Pittsburgh, PA, US Jul 29, 2026	Pittsburgh, PA, US	Jul 29, 2026	Fully Onsite
Senior Associate, Suitability Compliance Senior Associate, Suitability Compliance Remote, any state, US Jul 29, 2026	Remote, any state, US	Jul 29, 2026	Hybrid - 1 day per quarter
Zone Associate Zone Associate Plano, TX, US Jul 28, 2026	Plano, TX, US	Jul 28, 2026	Hybrid - 3 days per week
Service Leader, Onsite Relationship Management 93853 Service Leader, Onsite Relationship Management 93853 Edina, MN, US Jul 27, 2026	Edina, MN, US	Jul 27, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 93711 Service Leader, Onsite Relationship Management 93711 Austin, TX, US Jul 27, 2026	Austin, TX, US	Jul 27, 2026	Fully Onsite
Agent Onboarding Analyst 94143 Agent Onboarding Analyst 94143 New Orleans, LA, US Jul 22, 2026	New Orleans, LA, US	Jul 22, 2026	Hybrid - 4 days per week
Insurance Onsite Relationship Specialist 94238 Insurance Onsite Relationship Specialist 94238 Anchorage, AK, US Jul 22, 2026	Anchorage, AK, US	Jul 22, 2026	Fully Onsite
Senior Associate, Morbidity Underwriting Risk & Quality Solutions Senior Associate, Morbidity Underwriting Risk & Quality Solutions Remote, any state, US Jul 22, 2026	Remote, any state, US	Jul 22, 2026	Fully Remote
Life Insurance New Business Service Representative 94218 Life Insurance New Business Service Representative 94218 Bellevue, WA, US Jul 22, 2026	Bellevue, WA, US	Jul 22, 2026	Hybrid - 4 days per week
Field Service Onsite Relationship Specialist 94403 Field Service Onsite Relationship Specialist 94403 Victor, NY, US Jul 22, 2026	Victor, NY, US	Jul 22, 2026	Fully Onsite
New Business Service Representative 94433 New Business Service Representative 94433 Pittsburgh, PA, US Jul 22, 2026	Pittsburgh, PA, US	Jul 22, 2026	Hybrid - 4 days per week
Field Service Onsite Relationship Specialist 94163 Field Service Onsite Relationship Specialist 94163 Independence, OH, US Jul 21, 2026	Independence, OH, US	Jul 21, 2026	Fully Onsite
Agent Onboarding Analyst 94153 Agent Onboarding Analyst 94153 Brooklyn, NY, US Jul 21, 2026	Brooklyn, NY, US	Jul 21, 2026	Hybrid - 4 days per week
Events Team Coordinator Events Team Coordinator New York, NY, US Jul 21, 2026	New York, NY, US	Jul 21, 2026	Hybrid - 3 days per week
Senior Associate - Workforce Engagement Operations Senior Associate - Workforce Engagement Operations New York, NY, US Jul 21, 2026	New York, NY, US	Jul 21, 2026	Hybrid - 3 days per week
Group Insurance Policy Forms Analyst Group Insurance Policy Forms Analyst White Plains, NY, US Jul 19, 2026	White Plains, NY, US	Jul 19, 2026	Hybrid - 3 days per week
Service Leader, Onsite Relationship Management Service Leader, Onsite Relationship Management Moosic, PA, US Jul 17, 2026	Moosic, PA, US	Jul 17, 2026	Fully Onsite
Client Service Representative Client Service Representative Jersey City, NJ, US Jul 17, 2026	Jersey City, NJ, US	Jul 17, 2026	Hybrid - 3 days per week
Senior Associate, Voice of the Customer Senior Associate, Voice of the Customer Cleveland, OH, US Jul 16, 2026	Cleveland, OH, US	Jul 16, 2026	Hybrid - 3 days per week
Institutional Client Service Representative Institutional Client Service Representative Jersey City, NJ, US Jul 16, 2026	Jersey City, NJ, US	Jul 16, 2026	Hybrid - 3 days per week
Manager, In-Force Services 93863 Manager, In-Force Services 93863 Dallas, TX, US Jul 16, 2026	Dallas, TX, US	Jul 16, 2026	Hybrid - 2 days per week
Eagle RIA Operations Manager Eagle RIA Operations Manager New York, NY, US Jul 16, 2026	New York, NY, US	Jul 16, 2026	Hybrid - 3 days per week
Director of Executive Aviation Director of Executive Aviation New York, NY, US Jul 15, 2026	New York, NY, US	Jul 15, 2026	Hybrid - 3 days per week

Results 1 – 25 of 42 Page 1 of 2

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