Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Sort descending Location Designation
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Life Insurance New Business Service Representative 93723 Jacksonville, FL, US May 22, 2026 Hybrid - 4 days per week
Group Insurance Policy Forms Analyst
Group Insurance Policy Forms Analyst White Plains, NY, US May 22, 2026
White Plains, NY, US May 22, 2026 Hybrid - 3 days per week
New Business Service Representative 93417
New Business Service Representative 93417 Edison, NJ, US May 22, 2026
Edison, NJ, US May 22, 2026 Hybrid - 4 days per week
Corporate Vice President, Strategic Initiatives & Executive Operations Lead White Plains, NY, US May 21, 2026 Hybrid - 3 days per week
Associate, Implementation Specialist
Associate, Implementation Specialist Remote, any state, US May 19, 2026
Remote, any state, US May 19, 2026 Fully Remote
Senior Associate, Voice of the Customer
Senior Associate, Voice of the Customer Cleveland, OH, US May 19, 2026
Cleveland, OH, US May 19, 2026 Hybrid - 3 days per week
Institutional Client Service Representative
Institutional Client Service Representative Jersey City, NJ, US May 19, 2026
Jersey City, NJ, US May 19, 2026 Hybrid - 3 days per week
Manager, In-Force Services 93863
Manager, In-Force Services 93863 Dallas, TX, US May 19, 2026
Dallas, TX, US May 19, 2026 Hybrid - 2 days per week
Senior Associate, Implementation Manager
Senior Associate, Implementation Manager Remote, any state, US May 16, 2026
Remote, any state, US May 16, 2026 Fully Remote
Corporate Vice President - Service Partner Operations Leader - 94005 New York, NY, US May 15, 2026 Hybrid - 3 days per week
Intake Customer Service Advocate
Intake Customer Service Advocate Dallas, TX, US May 12, 2026
Dallas, TX, US May 12, 2026 Hybrid - 3 days per week
Associate Service Leader, Onsite Relationship Management 93167 Denver, CO, US May 9, 2026 Fully Onsite
Senior Associate, Complex Data Exchange Specialist
Senior Associate, Complex Data Exchange Specialist Remote, any state, US May 8, 2026
Remote, any state, US May 8, 2026 Fully Remote
Junior Associate, Concierge Team
Junior Associate, Concierge Team Overland Park, KS, US May 6, 2026
Overland Park, KS, US May 6, 2026 Hybrid - 3 days per week
Service Representative
Service Representative Overland Park, KS, US May 6, 2026
Overland Park, KS, US May 6, 2026 Hybrid - 3 days per week
Service Representative, Research
Service Representative, Research Jersey City, NJ, US May 6, 2026
Jersey City, NJ, US May 6, 2026 Hybrid - 3 days per week
Sr. Representative, Variable Annuities Call Center 93818 Remote, any state, US May 6, 2026 Hybrid - 3 days per quarter
Corporate Vice President, HRIS Manager
Corporate Vice President, HRIS Manager New York, NY, US May 5, 2026
New York, NY, US May 5, 2026 Hybrid - 3 days per week
Contracting & Licensing Service Professional 93463 New York, NY, US May 4, 2026 Hybrid - 4 days per week
CVP, Zone Agency Standards
CVP, Zone Agency Standards Alpharetta, GA, US May 4, 2026
Alpharetta, GA, US May 4, 2026 Hybrid - 3 days per week
Head of Claims & Benefits Operations
Head of Claims & Benefits Operations New York, NY, US May 3, 2026
New York, NY, US May 3, 2026 Hybrid - 3 days per week
Agent Onboarding Analyst 93634
Agent Onboarding Analyst 93634 Edina, MN, US May 1, 2026
Edina, MN, US May 1, 2026 Hybrid - 4 days per week
Senior Associate - Product Owner, Compensation and Recognition New York, NY, US May 1, 2026 Hybrid - 3 days per week
Service Leader, Onsite Relationship Management 93711 Austin, TX, US May 1, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 93853 Edina, MN, US May 1, 2026 Fully Onsite