Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Sort descending Location Designation
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Life Insurance New Business Service Representative 93723 Jacksonville, FL, US Oct 1, 2026 Hybrid - 4 days per week
CVP Service Leader, Onsite Relationship Management Brooklyn, NY, US Oct 1, 2026 Fully Onsite
Agent Onboarding Analyst 94628
Agent Onboarding Analyst 94628 New Orleans, LA, US Sep 30, 2026
New Orleans, LA, US Sep 30, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94627
Agent Onboarding Analyst 94627 Denver, CO, US Sep 30, 2026
Denver, CO, US Sep 30, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94643
Agent Onboarding Analyst 94643 Westlake Village, CA, US Sep 30, 2026
Westlake Village, CA, US Sep 30, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94633
Agent Onboarding Analyst 94633 Tampa, FL, US Sep 30, 2026
Tampa, FL, US Sep 30, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94777
Agent Onboarding Analyst 94777 Houston, TX, US Sep 30, 2026
Houston, TX, US Sep 30, 2026 Hybrid - 4 days per week
Associate Service Leader Onsite Relationship Management 94534 Glendale, CA, US Sep 30, 2026 Fully Onsite
Institutional Client Service Representative
Institutional Client Service Representative Jersey City, NJ, US Sep 30, 2026
Jersey City, NJ, US Sep 30, 2026 Hybrid - 3 days per week
Agent Onboarding Analyst 94630
Agent Onboarding Analyst 94630 Charlotte, NC, US Sep 30, 2026
Charlotte, NC, US Sep 30, 2026 Hybrid - 4 days per week
Manager, Life Claims Processing 94689
Manager, Life Claims Processing 94689 Cleveland, OH, US Sep 30, 2026
Cleveland, OH, US Sep 30, 2026 Hybrid - 2 days per week
Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Cleveland, OH, US Sep 29, 2026 Hybrid - 1 day per week
Intake Customer Service Advocate
Intake Customer Service Advocate Pittsburgh, PA, US Sep 29, 2026
Pittsburgh, PA, US Sep 29, 2026 Hybrid - 3 days per week
Service Client Specialist to the Managing Partner Maitland, FL, US Sep 29, 2026 Fully Onsite
Senior Associate, Absence Consultant, Complex Implementations Remote, PA, US Sep 29, 2026 Fully Remote
GSOC Analyst
GSOC Analyst New York, NY, US Sep 29, 2026
New York, NY, US Sep 29, 2026 Fully Onsite
GSOC Supervisor
GSOC Supervisor New York, NY, US Sep 29, 2026
New York, NY, US Sep 29, 2026 Fully Onsite
Absence Team Leader
Absence Team Leader Remote, any state, US Sep 28, 2026
Remote, any state, US Sep 28, 2026 Fully Remote
Senior Associate, National Implementation Manager
Senior Associate, National Implementation Manager Remote, any state, US Sep 27, 2026
Remote, any state, US Sep 27, 2026 Fully Remote
Eagle RIA Operations Manager
Eagle RIA Operations Manager New York, NY, US Sep 25, 2026
New York, NY, US Sep 25, 2026 Hybrid - 3 days per week
Agent Onboarding Analyst
Agent Onboarding Analyst Bridgewater, MA, US Sep 24, 2026
Bridgewater, MA, US Sep 24, 2026 Hybrid - 4 days per week
Assistant Vice President - Private Equity Fund Accounting & Operations Remote, any state, US Sep 24, 2026 Hybrid - 1 day per quarter
Field Service Onsite Relationship Specialist 94749
Field Service Onsite Relationship Specialist 94749 Overland Park, KS, US Sep 24, 2026
Overland Park, KS, US Sep 24, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 94626 Harrisburg, PA, US Sep 24, 2026 Fully Onsite
Service Client Specialist to the Managing Partner Dallas, TX, US Sep 24, 2026 Fully Onsite