Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Sort descending Location Designation
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Service Leader, Onsite Relationship Management 95011 Fresno, CA, US Nov 12, 2026 Fully Onsite
Group Insurance Policy Forms Analyst
Group Insurance Policy Forms Analyst White Plains, NY, US Nov 12, 2026
White Plains, NY, US Nov 12, 2026 Hybrid - 3 days per week
Associate Service Leader Onsite Relationship Management 94805 Sunrise, FL, US Nov 12, 2026 Fully Onsite
Absence Team Leader
Absence Team Leader Remote, any state, US Nov 10, 2026
Remote, any state, US Nov 10, 2026 Fully Remote
Director of Executive Aviation
Director of Executive Aviation New York, NY, US Nov 8, 2026
New York, NY, US Nov 8, 2026 Hybrid - 3 days per week
RIA Senior Specialist
RIA Senior Specialist New York, NY, US Nov 7, 2026
New York, NY, US Nov 7, 2026 Fully Remote
Senior Associate, Data Exchange Specialist
Senior Associate, Data Exchange Specialist Remote, any state, US Nov 7, 2026
Remote, any state, US Nov 7, 2026 Fully Remote
Agent Onboarding Analyst
Agent Onboarding Analyst Miami, FL, US Nov 7, 2026
Miami, FL, US Nov 7, 2026 Hybrid - 4 days per week
Service Client Specialist to the Managing Partner 94730 Melville, NY, US Nov 7, 2026 Fully Onsite
Corporate Vice President, Customer Insights Management Tampa, FL, US Nov 7, 2026 Hybrid - 3 days per week
Agent Onboarding Analyst
Agent Onboarding Analyst New York, NY, US Nov 7, 2026
New York, NY, US Nov 7, 2026 Hybrid - 4 days per week
Field Service Onsite Relationship Specialist
Field Service Onsite Relationship Specialist Anchorage, AK, US Nov 7, 2026
Anchorage, AK, US Nov 7, 2026 Fully Onsite
Integrated Absence Manager
Integrated Absence Manager Remote, any state, US Nov 6, 2026
Remote, any state, US Nov 6, 2026 Fully Remote
Long-Term Disability Claim Manager
Long-Term Disability Claim Manager Remote, any state, US Nov 6, 2026
Remote, any state, US Nov 6, 2026 Fully Remote
Agent Onboarding Analyst 95323
Agent Onboarding Analyst 95323 St. Louis, MO, US Nov 4, 2026
St. Louis, MO, US Nov 4, 2026 Hybrid - 4 days per week
Customer Service Representative, Life Insurance Tampa, FL, US Nov 3, 2026 Hybrid - 3 days per week
New Business Service Representative 95242
New Business Service Representative 95242 Melville, NY, US Nov 3, 2026
Melville, NY, US Nov 3, 2026 Hybrid - 4 days per week
Field Service Onsite Relationship Specialist 95225 Brooklyn, NY, US Nov 2, 2026 Fully Onsite
Corporate Vice President, IVR & Voice Technology Tampa, FL, US Oct 31, 2026 Hybrid - 3 days per week
Life Insurance New Business Service Representative 93723 Jacksonville, FL, US Oct 30, 2026 Hybrid - 4 days per week
CVP Service Leader, Onsite Relationship Management 94748 Brooklyn, NY, US Oct 30, 2026 Fully Onsite
Voluntary Benefits Claims Manager
Voluntary Benefits Claims Manager Remote, any state, US Oct 30, 2026
Remote, any state, US Oct 30, 2026 Fully Remote
Associate Service Leader Onsite Relationship Management 94534 Glendale, CA, US Oct 29, 2026 Fully Onsite
GSOC Supervisor
GSOC Supervisor New York, NY, US Oct 28, 2026
New York, NY, US Oct 28, 2026 Fully Onsite
Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Cleveland, OH, US Oct 28, 2026 Hybrid - 1 day per week