Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 38 Page 1 of 2

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
New Business Service Representative 93417 New Business Service Representative 93417 Edison, NJ, US Apr 23, 2026	Edison, NJ, US	Apr 23, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93723 Life Insurance New Business Service Representative 93723 Jacksonville, FL, US Apr 23, 2026	Jacksonville, FL, US	Apr 23, 2026	Hybrid - 4 days per week
Customer Service Advocate Customer Service Advocate Dallas, TX, US Apr 22, 2026	Dallas, TX, US	Apr 22, 2026	Hybrid - 3 days per week
Senior Associate, Operations Strategy Senior Associate, Operations Strategy New York, NY, US Apr 21, 2026	New York, NY, US	Apr 21, 2026	Hybrid - 3 days per week
Client Readiness/ Client Service Quality Reviewer Client Readiness/ Client Service Quality Reviewer Remote, any state, US Apr 21, 2026	Remote, any state, US	Apr 21, 2026	Fully Remote
Vice President, Head of Policy Administration System Transformation Vice President, Head of Policy Administration System Transformation New York, NY, US Apr 20, 2026	New York, NY, US	Apr 20, 2026	Hybrid - 3 days per week
Associate Service Leader, Onsite Relationship Management 93172 Associate Service Leader, Onsite Relationship Management 93172 Los Angeles, CA, US Apr 19, 2026	Los Angeles, CA, US	Apr 19, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 93389 Service Leader, Onsite Relationship Management 93389 Memphis, TN, US Apr 18, 2026	Memphis, TN, US	Apr 18, 2026	Fully Onsite
Associate Service Leader, Onsite Relationship Management 93210 Associate Service Leader, Onsite Relationship Management 93210 Edison, NJ, US Apr 18, 2026	Edison, NJ, US	Apr 18, 2026	Fully Onsite
Office Manager, Corporate Events Office Manager, Corporate Events New York, NY, US Apr 17, 2026	New York, NY, US	Apr 17, 2026	Hybrid - 3 days per week
Senior Associate, Implementation Manager Senior Associate, Implementation Manager Remote, any state, US Apr 17, 2026	Remote, any state, US	Apr 17, 2026	Fully Remote
CVP; Continuous Improvement Sr. Sustainability Leader CVP; Continuous Improvement Sr. Sustainability Leader New York, NY, US Apr 16, 2026	New York, NY, US	Apr 16, 2026	Hybrid - 3 days per week
Corporate Vice President, Director of Implementation Managers Corporate Vice President, Director of Implementation Managers Remote, any state, US Apr 16, 2026	Remote, any state, US	Apr 16, 2026	Fully Remote
Accidental Death and Dismemberment Group Claim Senior Representative Accidental Death and Dismemberment Group Claim Senior Representative Remote, any state, US Apr 14, 2026	Remote, any state, US	Apr 14, 2026	Fully Remote
Service Leader, Onsite Relationship Management 93159 Service Leader, Onsite Relationship Management 93159 New Orleans, LA, US Apr 11, 2026	New Orleans, LA, US	Apr 11, 2026	Fully Onsite
Associate Service Leader, Onsite Relationship Management 93167 Associate Service Leader, Onsite Relationship Management 93167 Denver, CO, US Apr 10, 2026	Denver, CO, US	Apr 10, 2026	Fully Onsite
New Business Service Professional 93638 New Business Service Professional 93638 New York, NY, US Apr 10, 2026	New York, NY, US	Apr 10, 2026	Hybrid - 4 days per week
Customer Inquiry and Administrative Specialist Customer Inquiry and Administrative Specialist Pittsburgh, PA, US Apr 9, 2026	Pittsburgh, PA, US	Apr 9, 2026	Hybrid - 3 days per week
Senior Associate, Complex Data Exchange Specialist Senior Associate, Complex Data Exchange Specialist Remote, any state, US Apr 9, 2026	Remote, any state, US	Apr 9, 2026	Fully Remote
Life Insurance New Business Service Representative 93540 Life Insurance New Business Service Representative 93540 Tampa, FL, US Apr 8, 2026	Tampa, FL, US	Apr 8, 2026	Hybrid - 4 days per week
Associate Service Leader, Onsite Relationship Management 93002 Associate Service Leader, Onsite Relationship Management 93002 Vienna, VA, US Apr 5, 2026	Vienna, VA, US	Apr 5, 2026	Fully Onsite
Contracting & Licensing Service Professional 93463 Contracting & Licensing Service Professional 93463 New York, NY, US Apr 5, 2026	New York, NY, US	Apr 5, 2026	Hybrid - 4 days per week
Insurance Onsite Relationship Specialist 93031 Insurance Onsite Relationship Specialist 93031 Bridgewater, MA, US Apr 4, 2026	Bridgewater, MA, US	Apr 4, 2026	Fully Onsite
Head of Claims & Benefits Operations Head of Claims & Benefits Operations New York, NY, US Apr 4, 2026	New York, NY, US	Apr 4, 2026	Hybrid - 3 days per week
Service Leader, Onsite Relationship Management 93430 Service Leader, Onsite Relationship Management 93430 Miami, FL, US Apr 3, 2026	Miami, FL, US	Apr 3, 2026	Fully Onsite

Results 1 – 25 of 38 Page 1 of 2

Provider	Description	Enabled
LinkedIn	LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions
Google Analytics	Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions
Google Tag Manager	Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions