Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Sort descending Location Designation
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Senior Associate, Morbidity Underwriting Risk & Quality Solutions Remote, any state, US Jul 22, 2026 Fully Remote
Life Insurance New Business Service Representative 94218 Bellevue, WA, US Jul 22, 2026 Hybrid - 4 days per week
Insurance Onsite Relationship Specialist 94238
Insurance Onsite Relationship Specialist 94238 Anchorage, AK, US Jul 22, 2026
Anchorage, AK, US Jul 22, 2026 Fully Onsite
Agent Onboarding Analyst 94143
Agent Onboarding Analyst 94143 New Orleans, LA, US Jul 22, 2026
New Orleans, LA, US Jul 22, 2026 Hybrid - 4 days per week
Field Service Onsite Relationship Specialist 94163
Field Service Onsite Relationship Specialist 94163 Independence, OH, US Jul 21, 2026
Independence, OH, US Jul 21, 2026 Fully Onsite
Agent Onboarding Analyst 94153
Agent Onboarding Analyst 94153 Brooklyn, NY, US Jul 21, 2026
Brooklyn, NY, US Jul 21, 2026 Hybrid - 4 days per week
Events Team Coordinator
Events Team Coordinator New York, NY, US Jul 21, 2026
New York, NY, US Jul 21, 2026 Hybrid - 3 days per week
Senior Associate - Workforce Engagement Operations New York, NY, US Jul 21, 2026 Hybrid - 3 days per week
Group Insurance Policy Forms Analyst
Group Insurance Policy Forms Analyst White Plains, NY, US Jul 19, 2026
White Plains, NY, US Jul 19, 2026 Hybrid - 3 days per week
Service Leader, Onsite Relationship Management Moosic, PA, US Jul 17, 2026 Fully Onsite
Client Service Representative
Client Service Representative Jersey City, NJ, US Jul 17, 2026
Jersey City, NJ, US Jul 17, 2026 Hybrid - 3 days per week
Senior Associate, Voice of the Customer
Senior Associate, Voice of the Customer Cleveland, OH, US Jul 16, 2026
Cleveland, OH, US Jul 16, 2026 Hybrid - 3 days per week
Institutional Client Service Representative
Institutional Client Service Representative Jersey City, NJ, US Jul 16, 2026
Jersey City, NJ, US Jul 16, 2026 Hybrid - 3 days per week
Manager, In-Force Services 93863
Manager, In-Force Services 93863 Dallas, TX, US Jul 16, 2026
Dallas, TX, US Jul 16, 2026 Hybrid - 2 days per week
Eagle RIA Operations Manager
Eagle RIA Operations Manager New York, NY, US Jul 16, 2026
New York, NY, US Jul 16, 2026 Hybrid - 3 days per week
Life Insurance New Business Service Representative 93629 Melville, NY, US Jul 15, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94239
Agent Onboarding Analyst 94239 Melville, NY, US Jul 15, 2026
Melville, NY, US Jul 15, 2026 Hybrid - 4 days per week
Director of Executive Aviation
Director of Executive Aviation New York, NY, US Jul 15, 2026
New York, NY, US Jul 15, 2026 Hybrid - 3 days per week
Representative, Service Analyst
Representative, Service Analyst New York, NY, US Jul 15, 2026
New York, NY, US Jul 15, 2026 Hybrid - 3 days per quarter
Senior Representative, Accidental Death and Dismemberment Remote, any state, US Jul 15, 2026 Fully Remote
Insurance Onsite Relationship Specialist 94226
Insurance Onsite Relationship Specialist 94226 Bellevue, WA, US Jul 14, 2026
Bellevue, WA, US Jul 14, 2026 Fully Onsite
New Business Service Representative 94408
New Business Service Representative 94408 Edison, NJ, US Jul 14, 2026
Edison, NJ, US Jul 14, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94400
Agent Onboarding Analyst 94400 Spokane, WA, US Jul 14, 2026
Spokane, WA, US Jul 14, 2026 Hybrid - 4 days per week
Mandarin/Cantonese Customer Service Representative
Mandarin/Cantonese Customer Service Representative Remote, any state, US Jul 13, 2026
Remote, any state, US Jul 13, 2026 Fully Remote
Life Solutions Customer Service Representative Dallas, TX, US Jul 13, 2026 Hybrid - 1 day per week