Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 24 of 24 Page 1 of 1

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Senior Associate, National Implementation Manager Senior Associate, National Implementation Manager Remote, any state, US May 28, 2026	Remote, any state, US	May 28, 2026	Fully Remote
Life Insurance New Business Service Representative 93628 Life Insurance New Business Service Representative 93628 Melville, NY, US May 24, 2026	Melville, NY, US	May 24, 2026	Hybrid - 4 days per week
New Business Service Representative 93417 New Business Service Representative 93417 Edison, NJ, US May 22, 2026	Edison, NJ, US	May 22, 2026	Hybrid - 4 days per week
Group Insurance Policy Forms Analyst Group Insurance Policy Forms Analyst White Plains, NY, US May 22, 2026	White Plains, NY, US	May 22, 2026	Hybrid - 3 days per week
Life Insurance New Business Service Representative 93723 Life Insurance New Business Service Representative 93723 Jacksonville, FL, US May 22, 2026	Jacksonville, FL, US	May 22, 2026	Hybrid - 4 days per week
Institutional Client Service Representative Institutional Client Service Representative Jersey City, NJ, US May 19, 2026	Jersey City, NJ, US	May 19, 2026	Hybrid - 3 days per week
Senior Associate, Voice of the Customer Senior Associate, Voice of the Customer Cleveland, OH, US May 19, 2026	Cleveland, OH, US	May 19, 2026	Hybrid - 3 days per week
Manager, In-Force Services 93863 Manager, In-Force Services 93863 Dallas, TX, US May 19, 2026	Dallas, TX, US	May 19, 2026	Hybrid - 2 days per week
Corporate Vice President - Service Partner Operations Leader - 94005 Corporate Vice President - Service Partner Operations Leader - 94005 New York, NY, US May 15, 2026	New York, NY, US	May 15, 2026	Hybrid - 3 days per week
Intake Customer Service Advocate Intake Customer Service Advocate Dallas, TX, US May 12, 2026	Dallas, TX, US	May 12, 2026	Hybrid - 3 days per week
Associate Service Leader, Onsite Relationship Management 93167 Associate Service Leader, Onsite Relationship Management 93167 Denver, CO, US May 9, 2026	Denver, CO, US	May 9, 2026	Fully Onsite
Service Representative, Research Service Representative, Research Jersey City, NJ, US May 6, 2026	Jersey City, NJ, US	May 6, 2026	Hybrid - 3 days per week
Sr. Representative, Variable Annuities Call Center 93818 Sr. Representative, Variable Annuities Call Center 93818 Remote, any state, US May 6, 2026	Remote, any state, US	May 6, 2026	Hybrid - 3 days per quarter
Junior Associate, Concierge Team Junior Associate, Concierge Team Overland Park, KS, US May 6, 2026	Overland Park, KS, US	May 6, 2026	Hybrid - 3 days per week
Service Representative Service Representative Overland Park, KS, US May 6, 2026	Overland Park, KS, US	May 6, 2026	Hybrid - 3 days per week
Corporate Vice President, HRIS Manager Corporate Vice President, HRIS Manager New York, NY, US May 5, 2026	New York, NY, US	May 5, 2026	Hybrid - 3 days per week
Contracting & Licensing Service Professional 93463 Contracting & Licensing Service Professional 93463 New York, NY, US May 4, 2026	New York, NY, US	May 4, 2026	Hybrid - 4 days per week
CVP, Zone Agency Standards CVP, Zone Agency Standards Alpharetta, GA, US May 4, 2026	Alpharetta, GA, US	May 4, 2026	Hybrid - 3 days per week
Head of Claims & Benefits Operations Head of Claims & Benefits Operations New York, NY, US May 3, 2026	New York, NY, US	May 3, 2026	Hybrid - 3 days per week
Senior Associate - Product Owner, Compensation and Recognition Senior Associate - Product Owner, Compensation and Recognition New York, NY, US May 1, 2026	New York, NY, US	May 1, 2026	Hybrid - 3 days per week
Agent Onboarding Analyst 93634 Agent Onboarding Analyst 93634 Edina, MN, US May 1, 2026	Edina, MN, US	May 1, 2026	Hybrid - 4 days per week
Service Leader, Onsite Relationship Management 93853 Service Leader, Onsite Relationship Management 93853 Edina, MN, US May 1, 2026	Edina, MN, US	May 1, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 93875 Service Leader, Onsite Relationship Management 93875 Ankeny, IA, US May 1, 2026	Ankeny, IA, US	May 1, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 93711 Service Leader, Onsite Relationship Management 93711 Austin, TX, US May 1, 2026	Austin, TX, US	May 1, 2026	Fully Onsite

Results 1 – 24 of 24 Page 1 of 1

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