Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 41 Page 1 of 2

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
GSOC Analyst GSOC Analyst New York, NY, US Oct 28, 2026	New York, NY, US	Oct 28, 2026	Fully Onsite
GSOC Supervisor GSOC Supervisor New York, NY, US Oct 28, 2026	New York, NY, US	Oct 28, 2026	Fully Onsite
Senior Associate, Absence Consultant, Complex Implementations Senior Associate, Absence Consultant, Complex Implementations Remote, PA, US Oct 28, 2026	Remote, PA, US	Oct 28, 2026	Fully Remote
Intake Customer Service Advocate Intake Customer Service Advocate Pittsburgh, PA, US Oct 28, 2026	Pittsburgh, PA, US	Oct 28, 2026	Hybrid - 3 days per week
Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Cleveland, OH, US Oct 28, 2026	Cleveland, OH, US	Oct 28, 2026	Hybrid - 1 day per week
Accidental Death and Dismemberment Senior Claim Representative Accidental Death and Dismemberment Senior Claim Representative Pittsburgh, PA, US Oct 27, 2026	Pittsburgh, PA, US	Oct 27, 2026	Fully Remote
Service Leader, Onsite Relationship Management 95288 Service Leader, Onsite Relationship Management 95288 Austin, TX, US Oct 27, 2026	Austin, TX, US	Oct 27, 2026	Fully Onsite
Associate, Commission Analyst Associate, Commission Analyst Overland Park, KS, US Oct 27, 2026	Overland Park, KS, US	Oct 27, 2026	Hybrid - 3 days per week
Senior Associate, National Implementation Manager Senior Associate, National Implementation Manager Remote, any state, US Oct 26, 2026	Remote, any state, US	Oct 26, 2026	Fully Remote
Claims Representative, Group Membership Association Division Claims Representative, Group Membership Association Division White Plains, NY, US Oct 26, 2026	White Plains, NY, US	Oct 26, 2026	Hybrid - 6 days per month
Assistant Vice President - Private Equity Fund Accounting & Operations Assistant Vice President - Private Equity Fund Accounting & Operations Remote, any state, US Oct 23, 2026	Remote, any state, US	Oct 23, 2026	Hybrid - 1 day per quarter
2027 Group Benefit Solutions (GBS) - Service Operations Strategy & Planning Intern 2027 Group Benefit Solutions (GBS) - Service Operations Strategy & Planning Intern Philadelphia, PA, US Oct 20, 2026	Philadelphia, PA, US	Oct 20, 2026	Hybrid - 3 days per week
Field Service Onsite Relationship Specialist Field Service Onsite Relationship Specialist Los Angeles, CA, US Oct 20, 2026	Los Angeles, CA, US	Oct 20, 2026	Fully Onsite
New Business Service Representative 94855 New Business Service Representative 94855 San Ramon, CA, US Oct 17, 2026	San Ramon, CA, US	Oct 17, 2026	Hybrid - 4 days per week
MANAGER, Annuity New Business Product Onboarding Manager MANAGER, Annuity New Business Product Onboarding Manager Dallas, TX, US Oct 17, 2026	Dallas, TX, US	Oct 17, 2026	Hybrid - 6 days per month
New Business Service Representative 94836 New Business Service Representative 94836 Wayne, PA, US Oct 16, 2026	Wayne, PA, US	Oct 16, 2026	Hybrid - 4 days per week
New Business Service Representative 94578 New Business Service Representative 94578 Ankeny, IA, US Oct 15, 2026	Ankeny, IA, US	Oct 15, 2026	Hybrid - 4 days per week
Group Insurance Policy Forms Analyst Group Insurance Policy Forms Analyst White Plains, NY, US Oct 14, 2026	White Plains, NY, US	Oct 14, 2026	Hybrid - 3 days per week
Associate Service Leader Onsite Relationship Management 94805 Associate Service Leader Onsite Relationship Management 94805 Sunrise, FL, US Oct 14, 2026	Sunrise, FL, US	Oct 14, 2026	Fully Onsite
Senior Representative Senior Representative Remote, any state, US Oct 14, 2026	Remote, any state, US	Oct 14, 2026	Hybrid - 3 days per quarter
Service Leader, Onsite Relationship Management 95011 Service Leader, Onsite Relationship Management 95011 Fresno, CA, US Oct 14, 2026	Fresno, CA, US	Oct 14, 2026	Fully Onsite
Field Service Onsite Relationship Specialist 94750 Field Service Onsite Relationship Specialist 94750 Waltham, MA, US Oct 10, 2026	Waltham, MA, US	Oct 10, 2026	Fully Onsite
Director of Executive Aviation Director of Executive Aviation New York, NY, US Oct 10, 2026	New York, NY, US	Oct 10, 2026	Hybrid - 3 days per week
Service Client Specialist to the Managing Partner 94730 Service Client Specialist to the Managing Partner 94730 Melville, NY, US Oct 9, 2026	Melville, NY, US	Oct 9, 2026	Fully Onsite
Corporate Vice President, Customer Insights Management Corporate Vice President, Customer Insights Management Tampa, FL, US Oct 9, 2026	Tampa, FL, US	Oct 9, 2026	Hybrid - 3 days per week

Results 1 – 25 of 41 Page 1 of 2

Provider	Description	Enabled
LinkedIn	LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions	Consent to cookies from provider LinkedIn
Google Analytics	Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions	Consent to cookies from provider GoogleAnalytics
Google Tag Manager	Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions	Consent to cookies from provider GoogleTagManager