Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 59 Page 1 of 3

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Senior Associate, Claims Senior Associate, Claims White Plains, NY, US Sep 9, 2026	White Plains, NY, US	Sep 9, 2026	Hybrid - 6 days per month
Agent Onboarding Analyst 94632 Agent Onboarding Analyst 94632 Vienna, VA, US Sep 9, 2026	Vienna, VA, US	Sep 9, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94631 Agent Onboarding Analyst 94631 Franklin, TN, US Sep 9, 2026	Franklin, TN, US	Sep 9, 2026	Hybrid - 4 days per week
Disability Claims Examiner - Stable & Mature Claims Disability Claims Examiner - Stable & Mature Claims White Plains, NY, US Sep 9, 2026	White Plains, NY, US	Sep 9, 2026	Hybrid - 6 days per month
Brokerage Operations Manager, NYLIFE Securities 94806 Brokerage Operations Manager, NYLIFE Securities 94806 Cleveland, OH, US Sep 9, 2026	Cleveland, OH, US	Sep 9, 2026	Hybrid - 2 days per week
Agent Onboarding Analyst 94637 Agent Onboarding Analyst 94637 Lubbock, TX, US Sep 8, 2026	Lubbock, TX, US	Sep 8, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94638 Agent Onboarding Analyst 94638 Macon, GA, US Sep 8, 2026	Macon, GA, US	Sep 8, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94642 Agent Onboarding Analyst 94642 Phoenix, AZ, US Sep 8, 2026	Phoenix, AZ, US	Sep 8, 2026	Hybrid - 4 days per week
Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Cleveland, OH, US Sep 8, 2026	Cleveland, OH, US	Sep 8, 2026	Hybrid - 1 day per quarter
Agent Onboarding Analyst 94629 Agent Onboarding Analyst 94629 Austin, TX, US Sep 8, 2026	Austin, TX, US	Sep 8, 2026	Hybrid - 4 days per week
Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Cleveland, OH, US Sep 8, 2026	Cleveland, OH, US	Sep 8, 2026	Hybrid - 1 day per quarter
Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Cleveland, OH, US Sep 8, 2026	Cleveland, OH, US	Sep 8, 2026	Hybrid - 1 day per quarter
Senior Associate Learning & Development Senior Associate Learning & Development New York, NY, US Sep 7, 2026	New York, NY, US	Sep 7, 2026	Hybrid - 3 days per week
Customer Service Representative, Life Insurance Customer Service Representative, Life Insurance Tampa, FL, US Sep 6, 2026	Tampa, FL, US	Sep 6, 2026	Hybrid - 3 days per week
Integrated Absence Manager Integrated Absence Manager Remote, any state, US Sep 4, 2026	Remote, any state, US	Sep 4, 2026	Fully Remote
Service Client Specialist to the Managing Partner Service Client Specialist to the Managing Partner Glendale, CA, US Sep 4, 2026	Glendale, CA, US	Sep 4, 2026	Fully Onsite
Field Service Onsite Relationship Specialist 94526 Field Service Onsite Relationship Specialist 94526 Anaheim, CA, US Sep 3, 2026	Anaheim, CA, US	Sep 3, 2026	Fully Onsite
CVP Service Leader, Onsite Relationship Management CVP Service Leader, Onsite Relationship Management Brooklyn, NY, US Sep 2, 2026	Brooklyn, NY, US	Sep 2, 2026	Fully Onsite
Pension Risk Transfer Benefits & Implementation Associate Pension Risk Transfer Benefits & Implementation Associate Jersey City, NJ, US Sep 2, 2026	Jersey City, NJ, US	Sep 2, 2026	Hybrid - 3 days per week
Associate Service Leader Onsite Relationship Management 94534 Associate Service Leader Onsite Relationship Management 94534 Glendale, CA, US Sep 1, 2026	Glendale, CA, US	Sep 1, 2026	Fully Onsite
Institutional Client Service Representative Institutional Client Service Representative Jersey City, NJ, US Sep 1, 2026	Jersey City, NJ, US	Sep 1, 2026	Hybrid - 3 days per week
Agent Onboarding Analyst 94630 Agent Onboarding Analyst 94630 Charlotte, NC, US Sep 1, 2026	Charlotte, NC, US	Sep 1, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94777 Agent Onboarding Analyst 94777 Houston, TX, US Sep 1, 2026	Houston, TX, US	Sep 1, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94643 Agent Onboarding Analyst 94643 Westlake Village, CA, US Sep 1, 2026	Westlake Village, CA, US	Sep 1, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94628 Agent Onboarding Analyst 94628 New Orleans, LA, US Sep 1, 2026	New Orleans, LA, US	Sep 1, 2026	Hybrid - 4 days per week

Results 1 – 25 of 59 Page 1 of 3

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