Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Location Designation Sort descending
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MANAGER, Annuity New Business Product Onboarding Manager Dallas, TX, US Aug 20, 2026 Hybrid - 6 days per month
Senior Associate, Claims
Senior Associate, Claims White Plains, NY, US Aug 11, 2026
White Plains, NY, US Aug 11, 2026 Hybrid - 6 days per month
New Business Service Representative 94408
New Business Service Representative 94408 Edison, NJ, US Aug 12, 2026
Edison, NJ, US Aug 12, 2026 Hybrid - 4 days per week
New Business Service Representative 94433
New Business Service Representative 94433 Pittsburgh, PA, US Aug 20, 2026
Pittsburgh, PA, US Aug 20, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst
Agent Onboarding Analyst Bridgewater, MA, US Aug 26, 2026
Bridgewater, MA, US Aug 26, 2026 Hybrid - 4 days per week
New Business Service Representative 94492
New Business Service Representative 94492 St. Louis, MO, US Aug 12, 2026
St. Louis, MO, US Aug 12, 2026 Hybrid - 4 days per week
New Business Service Representative 94578
New Business Service Representative 94578 Ankeny, IA, US Aug 18, 2026
Ankeny, IA, US Aug 18, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst
Agent Onboarding Analyst Pittsburgh, PA, US Aug 26, 2026
Pittsburgh, PA, US Aug 26, 2026 Hybrid - 4 days per week
Senior Associate, Voice of the Customer
Senior Associate, Voice of the Customer Cleveland, OH, US Aug 14, 2026
Cleveland, OH, US Aug 14, 2026 Hybrid - 3 days per week
Senior Associate - Strategic Partnerships / Vendor Management Austin, TX, US Aug 2, 2026 Hybrid - 3 days per week
Senior Associate Learning & Development
Senior Associate Learning & Development New York, NY, US Aug 9, 2026
New York, NY, US Aug 9, 2026 Hybrid - 3 days per week
Group Insurance Policy Forms Analyst
Group Insurance Policy Forms Analyst White Plains, NY, US Aug 17, 2026
White Plains, NY, US Aug 17, 2026 Hybrid - 3 days per week
Events Team Coordinator
Events Team Coordinator New York, NY, US Aug 19, 2026
New York, NY, US Aug 19, 2026 Hybrid - 3 days per week
Intake Customer Service Advocate
Intake Customer Service Advocate Pittsburgh, PA, US Aug 28, 2026
Pittsburgh, PA, US Aug 28, 2026 Hybrid - 3 days per week
Case Analyst
Case Analyst Overland Park, KS, US Aug 13, 2026
Overland Park, KS, US Aug 13, 2026 Hybrid - 3 days per week
Customer Service Representative, Life Insurance Tampa, FL, US Aug 8, 2026 Hybrid - 3 days per week
Eagle RIA Operations Manager
Eagle RIA Operations Manager New York, NY, US Aug 27, 2026
New York, NY, US Aug 27, 2026 Hybrid - 3 days per week
Senior Representative
Senior Representative Remote, any state, US Aug 17, 2026
Remote, any state, US Aug 17, 2026 Hybrid - 3 days per quarter
Assistant Vice President - Private Equity Fund Accounting & Operations Remote, any state, US Aug 26, 2026 Hybrid - 1 day per quarter
Representative, Incontestable Claims Examiner
Representative, Incontestable Claims Examiner Remote, FL, US Aug 24, 2026
Remote, FL, US Aug 24, 2026 Hybrid - 1 day per quarter
Senior Associate, Data Exchange Specialist
Senior Associate, Data Exchange Specialist Remote, any state, US Aug 12, 2026
Remote, any state, US Aug 12, 2026 Fully Remote
Senior Associate, Morbidity Underwriting Risk & Quality Solutions Remote, any state, US Aug 20, 2026 Fully Remote
Integrated Absence Manager
Integrated Absence Manager Remote, any state, US Aug 6, 2026
Remote, any state, US Aug 6, 2026 Fully Remote
Senior Associate, National Implementation Manager
Senior Associate, National Implementation Manager Remote, any state, US Aug 29, 2026
Remote, any state, US Aug 29, 2026 Fully Remote
RIA Senior Specialist
RIA Senior Specialist Remote, any state, US Aug 13, 2026
Remote, any state, US Aug 13, 2026 Fully Remote