Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 60 Page 1 of 3

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
MANAGER, Annuity New Business Product Onboarding Manager MANAGER, Annuity New Business Product Onboarding Manager Dallas, TX, US Sep 18, 2026	Dallas, TX, US	Sep 18, 2026	Hybrid - 6 days per month
Life Insurance New Business Service Representative 93723 Life Insurance New Business Service Representative 93723 Jacksonville, FL, US Oct 1, 2026	Jacksonville, FL, US	Oct 1, 2026	Hybrid - 4 days per week
New Business Service Representative 94855 New Business Service Representative 94855 San Ramon, CA, US Sep 18, 2026	San Ramon, CA, US	Sep 18, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94629 Agent Onboarding Analyst 94629 Austin, TX, US Oct 7, 2026	Austin, TX, US	Oct 7, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94638 Agent Onboarding Analyst 94638 Macon, GA, US Oct 7, 2026	Macon, GA, US	Oct 7, 2026	Hybrid - 4 days per week
New Business Service Representative 95120 New Business Service Representative 95120 Albuquerque, NM, US Oct 10, 2026	Albuquerque, NM, US	Oct 10, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94632 Agent Onboarding Analyst 94632 Vienna, VA, US Oct 8, 2026	Vienna, VA, US	Oct 8, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94627 Agent Onboarding Analyst 94627 Denver, CO, US Sep 30, 2026	Denver, CO, US	Sep 30, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94630 Agent Onboarding Analyst 94630 Charlotte, NC, US Sep 30, 2026	Charlotte, NC, US	Sep 30, 2026	Hybrid - 4 days per week
New Business Service Representative 94578 New Business Service Representative 94578 Ankeny, IA, US Sep 16, 2026	Ankeny, IA, US	Sep 16, 2026	Hybrid - 4 days per week
New Business Service Representative 94408 New Business Service Representative 94408 Edison, NJ, US Oct 9, 2026	Edison, NJ, US	Oct 9, 2026	Hybrid - 4 days per week
New Business Service Representative 94492 New Business Service Representative 94492 St. Louis, MO, US Oct 9, 2026	St. Louis, MO, US	Oct 9, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst Agent Onboarding Analyst Edison, NJ, US Oct 9, 2026	Edison, NJ, US	Oct 9, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94636 Agent Onboarding Analyst 94636 Louisville, KY, US Oct 9, 2026	Louisville, KY, US	Oct 9, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94631 Agent Onboarding Analyst 94631 Franklin, TN, US Oct 8, 2026	Franklin, TN, US	Oct 8, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94643 Agent Onboarding Analyst 94643 Westlake Village, CA, US Sep 30, 2026	Westlake Village, CA, US	Sep 30, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94634 Agent Onboarding Analyst 94634 Jacksonville, FL, US Oct 9, 2026	Jacksonville, FL, US	Oct 9, 2026	Hybrid - 4 days per week
New Business Service Representative 94836 New Business Service Representative 94836 Wayne, PA, US Sep 17, 2026	Wayne, PA, US	Sep 17, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst Agent Onboarding Analyst Miami, FL, US Oct 9, 2026	Miami, FL, US	Oct 9, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst Agent Onboarding Analyst New York, NY, US Oct 9, 2026	New York, NY, US	Oct 9, 2026	Hybrid - 4 days per week
Intake Customer Service Representative Intake Customer Service Representative Dallas, TX, US Oct 9, 2026	Dallas, TX, US	Oct 9, 2026	Hybrid - 3 days per week
Corporate Vice President, Customer Insights Management Corporate Vice President, Customer Insights Management Tampa, FL, US Oct 9, 2026	Tampa, FL, US	Oct 9, 2026	Hybrid - 3 days per week
Corporate Vice President, IVR & Voice Technology Corporate Vice President, IVR & Voice Technology Tampa, FL, US Oct 2, 2026	Tampa, FL, US	Oct 2, 2026	Hybrid - 3 days per week
2027 Group Benefit Solutions (GBS) - Service Operations Strategy & Planning Intern 2027 Group Benefit Solutions (GBS) - Service Operations Strategy & Planning Intern Philadelphia, PA, US Sep 21, 2026	Philadelphia, PA, US	Sep 21, 2026	Hybrid - 3 days per week
Eagle RIA Operations Manager Eagle RIA Operations Manager New York, NY, US Sep 25, 2026	New York, NY, US	Sep 25, 2026	Hybrid - 3 days per week

Results 1 – 25 of 60 Page 1 of 3

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