Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 36 Page 1 of 2

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Agent Onboarding Analyst 94143 Agent Onboarding Analyst 94143 New Orleans, LA, US Jul 22, 2026	New Orleans, LA, US	Jul 22, 2026	Hybrid - 4 days per week
New Business Service Representative 94433 New Business Service Representative 94433 Pittsburgh, PA, US Jul 22, 2026	Pittsburgh, PA, US	Jul 22, 2026	Hybrid - 4 days per week
New Business Service Representative 94351 New Business Service Representative 94351 Ankeny, IA, US Jul 9, 2026	Ankeny, IA, US	Jul 9, 2026	Hybrid - 4 days per week
New Business Service Representative 94343 New Business Service Representative 94343 Frisco, TX, US Jul 9, 2026	Frisco, TX, US	Jul 9, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94400 Agent Onboarding Analyst 94400 Spokane, WA, US Jul 14, 2026	Spokane, WA, US	Jul 14, 2026	Hybrid - 4 days per week
New Business Service Representative 94408 New Business Service Representative 94408 Edison, NJ, US Jul 14, 2026	Edison, NJ, US	Jul 14, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94153 Agent Onboarding Analyst 94153 Brooklyn, NY, US Jul 21, 2026	Brooklyn, NY, US	Jul 21, 2026	Hybrid - 4 days per week
Group Insurance Policy Forms Analyst Group Insurance Policy Forms Analyst White Plains, NY, US Jul 19, 2026	White Plains, NY, US	Jul 19, 2026	Hybrid - 3 days per week
Senior Associate, Voice of the Customer Senior Associate, Voice of the Customer Cleveland, OH, US Jul 16, 2026	Cleveland, OH, US	Jul 16, 2026	Hybrid - 3 days per week
Head of Claims & Benefits Operations Head of Claims & Benefits Operations New York, NY, US Jul 29, 2026	New York, NY, US	Jul 29, 2026	Hybrid - 3 days per week
Corporate Vice President, Continuous Improvement Sustainability Leader 94337 Corporate Vice President, Continuous Improvement Sustainability Leader 94337 New York, NY, US Jul 31, 2026	New York, NY, US	Jul 31, 2026	Hybrid - 3 days per week
Senior Associate Learning & Development Senior Associate Learning & Development New York, NY, US Jul 11, 2026	New York, NY, US	Jul 11, 2026	Hybrid - 3 days per week
Junior Associate, Concierge Team Junior Associate, Concierge Team Overland Park, KS, US Aug 1, 2026	Overland Park, KS, US	Aug 1, 2026	Hybrid - 3 days per week
Senior Associate - Workforce Engagement Operations Senior Associate - Workforce Engagement Operations New York, NY, US Jul 21, 2026	New York, NY, US	Jul 21, 2026	Hybrid - 3 days per week
Events Team Coordinator Events Team Coordinator New York, NY, US Jul 21, 2026	New York, NY, US	Jul 21, 2026	Hybrid - 3 days per week
Zone Associate Zone Associate Plano, TX, US Jul 28, 2026	Plano, TX, US	Jul 28, 2026	Hybrid - 3 days per week
Director of Executive Aviation Director of Executive Aviation New York, NY, US Jul 15, 2026	New York, NY, US	Jul 15, 2026	Hybrid - 3 days per week
Client Service Representative Client Service Representative Jersey City, NJ, US Jul 17, 2026	Jersey City, NJ, US	Jul 17, 2026	Hybrid - 3 days per week
Intake Customer Service Advocate Intake Customer Service Advocate Pittsburgh, PA, US Jul 30, 2026	Pittsburgh, PA, US	Jul 30, 2026	Hybrid - 3 days per week
Senior Associate, Customer Insights Senior Associate, Customer Insights Tampa, FL, US Aug 2, 2026	Tampa, FL, US	Aug 2, 2026	Hybrid - 3 days per week
Senior Associate - Strategic Partnerships / Vendor Management Senior Associate - Strategic Partnerships / Vendor Management Austin, TX, US Aug 2, 2026	Austin, TX, US	Aug 2, 2026	Hybrid - 3 days per week
Representative, Service Analyst Representative, Service Analyst New York, NY, US Jul 15, 2026	New York, NY, US	Jul 15, 2026	Hybrid - 3 days per quarter
Manager, In-Force Services 93863 Manager, In-Force Services 93863 Dallas, TX, US Jul 16, 2026	Dallas, TX, US	Jul 16, 2026	Hybrid - 2 days per week
Life Solutions Customer Service Representative Life Solutions Customer Service Representative Cleveland, OH, US Jul 13, 2026	Cleveland, OH, US	Jul 13, 2026	Hybrid - 1 day per week
Senior Associate, Suitability Compliance Principal Senior Associate, Suitability Compliance Principal Remote, any state, US Jul 31, 2026	Remote, any state, US	Jul 31, 2026	Hybrid - 1 day per quarter

Results 1 – 25 of 36 Page 1 of 2

Provider	Description	Enabled
LinkedIn	LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions	Consent to cookies from provider LinkedIn
Google Analytics	Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions	Consent to cookies from provider GoogleAnalytics
Google Tag Manager	Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions	Consent to cookies from provider GoogleTagManager