Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 41 Page 1 of 2

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Claims Representative, Group Membership Association Division Claims Representative, Group Membership Association Division White Plains, NY, US Oct 26, 2026	White Plains, NY, US	Oct 26, 2026	Hybrid - 6 days per month
Agent Onboarding Analyst Agent Onboarding Analyst New York, NY, US Nov 7, 2026	New York, NY, US	Nov 7, 2026	Hybrid - 4 days per week
New Business Service Representative 94836 New Business Service Representative 94836 Wayne, PA, US Oct 16, 2026	Wayne, PA, US	Oct 16, 2026	Hybrid - 4 days per week
New Business Service Representative 95242 New Business Service Representative 95242 Melville, NY, US Nov 3, 2026	Melville, NY, US	Nov 3, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93723 Life Insurance New Business Service Representative 93723 Jacksonville, FL, US Oct 30, 2026	Jacksonville, FL, US	Oct 30, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst Agent Onboarding Analyst Miami, FL, US Nov 7, 2026	Miami, FL, US	Nov 7, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 95323 Agent Onboarding Analyst 95323 St. Louis, MO, US Nov 4, 2026	St. Louis, MO, US	Nov 4, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94643 Agent Onboarding Analyst 94643 Westlake Village, CA, US Oct 29, 2026	Westlake Village, CA, US	Oct 29, 2026	Hybrid - 4 days per week
New Business Service Representative 94578 New Business Service Representative 94578 Ankeny, IA, US Oct 15, 2026	Ankeny, IA, US	Oct 15, 2026	Hybrid - 4 days per week
New Business Service Representative 94855 New Business Service Representative 94855 San Ramon, CA, US Oct 17, 2026	San Ramon, CA, US	Oct 17, 2026	Hybrid - 4 days per week
Director of Executive Aviation Director of Executive Aviation New York, NY, US Nov 8, 2026	New York, NY, US	Nov 8, 2026	Hybrid - 3 days per week
2027 Group Benefit Solutions (GBS) - Service Operations Strategy & Planning Intern 2027 Group Benefit Solutions (GBS) - Service Operations Strategy & Planning Intern Philadelphia, PA, US Oct 20, 2026	Philadelphia, PA, US	Oct 20, 2026	Hybrid - 3 days per week
Group Insurance Policy Forms Analyst Group Insurance Policy Forms Analyst White Plains, NY, US Oct 14, 2026	White Plains, NY, US	Oct 14, 2026	Hybrid - 3 days per week
Associate, Commission Analyst Associate, Commission Analyst Overland Park, KS, US Oct 27, 2026	Overland Park, KS, US	Oct 27, 2026	Hybrid - 3 days per week
Intake Customer Service Advocate Intake Customer Service Advocate Dallas, TX, US Nov 2, 2026	Dallas, TX, US	Nov 2, 2026	Hybrid - 3 days per week
Corporate Vice President, IVR & Voice Technology Corporate Vice President, IVR & Voice Technology Tampa, FL, US Oct 31, 2026	Tampa, FL, US	Oct 31, 2026	Hybrid - 3 days per week
Customer Service Representative, Life Insurance Customer Service Representative, Life Insurance Tampa, FL, US Nov 3, 2026	Tampa, FL, US	Nov 3, 2026	Hybrid - 3 days per week
Corporate Vice President, Customer Insights Management Corporate Vice President, Customer Insights Management Tampa, FL, US Nov 7, 2026	Tampa, FL, US	Nov 7, 2026	Hybrid - 3 days per week
Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Cleveland, OH, US Oct 28, 2026	Cleveland, OH, US	Oct 28, 2026	Hybrid - 1 day per week
Assistant Vice President - Private Equity Fund Accounting & Operations Assistant Vice President - Private Equity Fund Accounting & Operations Remote, any state, US Oct 23, 2026	Remote, any state, US	Oct 23, 2026	Hybrid - 1 day per quarter
Senior Associate, National Implementation Manager Senior Associate, National Implementation Manager Remote, any state, US Oct 26, 2026	Remote, any state, US	Oct 26, 2026	Fully Remote
Senior Associate, Data Exchange Specialist Senior Associate, Data Exchange Specialist Remote, any state, US Nov 7, 2026	Remote, any state, US	Nov 7, 2026	Fully Remote
Integrated Absence Manager Integrated Absence Manager Remote, any state, US Nov 6, 2026	Remote, any state, US	Nov 6, 2026	Fully Remote
Long-Term Disability Claim Manager Long-Term Disability Claim Manager Remote, any state, US Nov 6, 2026	Remote, any state, US	Nov 6, 2026	Fully Remote
Voluntary Benefits Claims Manager Voluntary Benefits Claims Manager Remote, any state, US Oct 30, 2026	Remote, any state, US	Oct 30, 2026	Fully Remote

Results 1 – 25 of 41 Page 1 of 2

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