Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Location Designation Sort descending
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Senior Associate, Claims
Senior Associate, Claims White Plains, NY, US Aug 11, 2026
White Plains, NY, US Aug 11, 2026 Hybrid - 6 days per month
New Business Service Representative 94408
New Business Service Representative 94408 Edison, NJ, US Aug 12, 2026
Edison, NJ, US Aug 12, 2026 Hybrid - 4 days per week
New Business Service Representative 94433
New Business Service Representative 94433 Pittsburgh, PA, US Jul 22, 2026
Pittsburgh, PA, US Jul 22, 2026 Hybrid - 4 days per week
New Business Service Representative 94343
New Business Service Representative 94343 Frisco, TX, US Aug 7, 2026
Frisco, TX, US Aug 7, 2026 Hybrid - 4 days per week
New Business Service Representative 94492
New Business Service Representative 94492 St. Louis, MO, US Aug 12, 2026
St. Louis, MO, US Aug 12, 2026 Hybrid - 4 days per week
Senior Associate, Voice of the Customer
Senior Associate, Voice of the Customer Cleveland, OH, US Aug 14, 2026
Cleveland, OH, US Aug 14, 2026 Hybrid - 3 days per week
Senior Associate - Strategic Partnerships / Vendor Management Austin, TX, US Aug 2, 2026 Hybrid - 3 days per week
Senior Associate, Customer Insights
Senior Associate, Customer Insights Tampa, FL, US Aug 2, 2026
Tampa, FL, US Aug 2, 2026 Hybrid - 3 days per week
Zone Associate
Zone Associate Plano, TX, US Jul 28, 2026
Plano, TX, US Jul 28, 2026 Hybrid - 3 days per week
Customer Service Representative, Life Insurance Tampa, FL, US Aug 8, 2026 Hybrid - 3 days per week
Senior Specialist, Integrated Absence Manager
Senior Specialist, Integrated Absence Manager Pittsburgh, PA, US Aug 6, 2026
Pittsburgh, PA, US Aug 6, 2026 Hybrid - 3 days per week
Case Analyst
Case Analyst Overland Park, KS, US Aug 13, 2026
Overland Park, KS, US Aug 13, 2026 Hybrid - 3 days per week
Senior Associate Learning & Development
Senior Associate Learning & Development New York, NY, US Aug 9, 2026
New York, NY, US Aug 9, 2026 Hybrid - 3 days per week
Group Insurance Policy Forms Analyst
Group Insurance Policy Forms Analyst White Plains, NY, US Jul 19, 2026
White Plains, NY, US Jul 19, 2026 Hybrid - 3 days per week
Intake Customer Service Advocate
Intake Customer Service Advocate Pittsburgh, PA, US Jul 30, 2026
Pittsburgh, PA, US Jul 30, 2026 Hybrid - 3 days per week
Director of Executive Aviation
Director of Executive Aviation New York, NY, US Aug 13, 2026
New York, NY, US Aug 13, 2026 Hybrid - 3 days per week
Senior Associate - Workforce Engagement Operations New York, NY, US Jul 21, 2026 Hybrid - 3 days per week
Events Team Coordinator
Events Team Coordinator New York, NY, US Jul 21, 2026
New York, NY, US Jul 21, 2026 Hybrid - 3 days per week
Representative, Service Analyst
Representative, Service Analyst New York, NY, US Aug 13, 2026
New York, NY, US Aug 13, 2026 Hybrid - 3 days per quarter
Senior Associate, Suitability Compliance Principal
Senior Associate, Suitability Compliance Principal Remote, any state, US Jul 31, 2026
Remote, any state, US Jul 31, 2026 Hybrid - 1 day per quarter
Senior Associate, Morbidity Underwriting Risk & Quality Solutions Remote, any state, US Jul 22, 2026 Fully Remote
Customer Service Representative - New York Life Investments Remote, any state, US Aug 12, 2026 Fully Remote
Long Term Disability Team Leader
Long Term Disability Team Leader Remote, any state, US Aug 7, 2026
Remote, any state, US Aug 7, 2026 Fully Remote
RIA Senior Specialist
RIA Senior Specialist Remote, any state, US Aug 13, 2026
Remote, any state, US Aug 13, 2026 Fully Remote
Senior Associate, National Implementation Manager
Senior Associate, National Implementation Manager Remote, any state, US Jul 31, 2026
Remote, any state, US Jul 31, 2026 Fully Remote