Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Location Designation Sort descending
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Life Insurance New Business Service Representative 93079 Phoenix, AZ, US Feb 20, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93462 Newport Beach, CA, US Feb 27, 2026 Hybrid - 4 days per week
Insurance Service Professional 92676
Insurance Service Professional 92676 Denver, CO, US Mar 2, 2026
Denver, CO, US Mar 2, 2026 Hybrid - 4 days per week
Insurance Service Professional 93463
Insurance Service Professional 93463 New York, NY, US Mar 7, 2026
New York, NY, US Mar 7, 2026 Hybrid - 4 days per week
New Business Service Representative 93417
New Business Service Representative 93417 Edison, NJ, US Feb 24, 2026
Edison, NJ, US Feb 24, 2026 Hybrid - 4 days per week
Insurance Service Professional 93473
Insurance Service Professional 93473 Uniondale, NY, US Mar 7, 2026
Uniondale, NY, US Mar 7, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93540 Tampa, FL, US Mar 10, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 93198
Agent Onboarding Analyst 93198 Anaheim, CA, US Mar 13, 2026
Anaheim, CA, US Mar 13, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93199 Albuquerque, NM, US Mar 13, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93418 Edinburg, TX, US Mar 13, 2026 Hybrid - 4 days per week
New Business Service Representative 93420
New Business Service Representative 93420 Johnstown, PA, US Mar 14, 2026
Johnstown, PA, US Mar 14, 2026 Hybrid - 4 days per week
Insurance Service Professional 92719
Insurance Service Professional 92719 Irvine, CA, US Mar 7, 2026
Irvine, CA, US Mar 7, 2026 Hybrid - 4 days per week
Client Service Representative- Institutional Annuities Jersey City, NJ, US Feb 27, 2026 Hybrid - 3 days per week
Vice President, Head of Policy Administration System Transformation New York, NY, US Feb 21, 2026 Hybrid - 3 days per week
Head of Claims & Benefits Operations
Head of Claims & Benefits Operations New York, NY, US Mar 6, 2026
New York, NY, US Mar 6, 2026 Hybrid - 3 days per week
Customer Service Representative, Life Insurance Tampa, FL, US Feb 28, 2026 Hybrid - 3 days per week
CVP; Continuous Improvement Sr. Sustainability Leader New York, NY, US Mar 18, 2026 Hybrid - 3 days per week
Senior Representative, Case Analyst
Senior Representative, Case Analyst Overland Park, KS, US Mar 19, 2026
Overland Park, KS, US Mar 19, 2026 Hybrid - 3 days per week
Office Manager, Corporate Events
Office Manager, Corporate Events New York, NY, US Mar 19, 2026
New York, NY, US Mar 19, 2026 Hybrid - 3 days per week
Manager, In-Force Service Call Center 93472
Manager, In-Force Service Call Center 93472 Dallas, TX, US Mar 3, 2026
Dallas, TX, US Mar 3, 2026 Hybrid - 2 days per week
Brokerage Operations Representative
Brokerage Operations Representative New York, NY, US Mar 13, 2026
New York, NY, US Mar 13, 2026 Hybrid - 2 days per week
Sr. Representative CS3 - Business Solutions Call Center 93236 Cleveland, OH, US Feb 20, 2026 Hybrid - 1 day per month
Senior Associate, Absence Planning Configuration Specialist Remote, any state, US Feb 24, 2026 Fully Remote
Corporate Vice President, Strategy & Planning - Service Operations Delivery Lead Remote, any state, US Mar 3, 2026 Fully Remote
Business Unit CI Sustainability Leader - Service Operations Remote, any state, US Mar 5, 2026 Fully Remote