Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Location Designation Sort descending
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Experience Specialist - Retail Annuities (New York) Remote, NY, US Jun 20, 2025 Hybrid - 6 days per month
Experience Specialist - Retail Annuities (Cleveland) Remote, OH, US Jun 20, 2025 Hybrid - 6 days per month
Insurance Service Professional 92025
Insurance Service Professional 92025 Pittsburgh, PA, US Jun 11, 2025
Pittsburgh, PA, US Jun 11, 2025 Hybrid - 4 days per week
Insurance Service Professional 92050
Insurance Service Professional 92050 Rego Park, NY, US Jun 17, 2025
Rego Park, NY, US Jun 17, 2025 Hybrid - 4 days per week
Strategic Partnerships Lead
Strategic Partnerships Lead Philadelphia, PA, US Jul 1, 2025
Philadelphia, PA, US Jul 1, 2025 Hybrid - 3 days per week
Customer Service Representative, Life Insurance Tampa, FL, US Jun 22, 2025 Hybrid - 3 days per week
Annuity New Business Representative 92048
Annuity New Business Representative 92048 Remote, any state, US Jun 16, 2025
Remote, any state, US Jun 16, 2025 Hybrid - 1 day per quarter
Continuous Improvement Sustainability Leader
Continuous Improvement Sustainability Leader Remote, any state, US Jun 17, 2025
Remote, any state, US Jun 17, 2025 Fully Remote
RIA Senior Specialist
RIA Senior Specialist Remote, any state, US Jul 2, 2025
Remote, any state, US Jul 2, 2025 Fully Remote
Intake Customer Service Advocate
Intake Customer Service Advocate Dallas, TX, US Jul 4, 2025
Dallas, TX, US Jul 4, 2025 Fully Remote
Senior Associate, Data Insights Engineer
Senior Associate, Data Insights Engineer White Plains, NY, US Jun 21, 2025
White Plains, NY, US Jun 21, 2025 Fully Onsite
Service Leader, Onsite Operations 91932
Service Leader, Onsite Operations 91932 Bridgewater, MA, US Jun 26, 2025
Bridgewater, MA, US Jun 26, 2025 Fully Onsite
Service Leader, Onsite Operations 91727
Service Leader, Onsite Operations 91727 San Francisco, CA, US Jul 3, 2025
San Francisco, CA, US Jul 3, 2025 Fully Onsite
Service Leader, Relationship Management 91045 Fresno, CA, US Jul 5, 2025 Fully Onsite
Service Leader, Onsite Operations 91266
Service Leader, Onsite Operations 91266 Bellevue, WA, US Jul 5, 2025
Bellevue, WA, US Jul 5, 2025 Fully Onsite