Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Location Designation Sort descending
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Contracting & Licensing Service Professional 93463 New York, NY, US May 4, 2026 Hybrid - 4 days per week
New Business Service Representative 93417
New Business Service Representative 93417 Edison, NJ, US Apr 23, 2026
Edison, NJ, US Apr 23, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93628 Melville, NY, US Apr 25, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93723 Jacksonville, FL, US Apr 23, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93462 Newport Beach, CA, US Apr 26, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 93634
Agent Onboarding Analyst 93634 Edina, MN, US May 1, 2026
Edina, MN, US May 1, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 93627
Agent Onboarding Analyst 93627 Frisco, TX, US May 1, 2026
Frisco, TX, US May 1, 2026 Hybrid - 4 days per week
Senior Associate - Product Owner, Compensation and Recognition New York, NY, US May 1, 2026 Hybrid - 3 days per week
Service Representative, Research
Service Representative, Research Jersey City, NJ, US May 6, 2026
Jersey City, NJ, US May 6, 2026 Hybrid - 3 days per week
Office Administrator / Archivist
Office Administrator / Archivist New York, NY, US May 8, 2026
New York, NY, US May 8, 2026 Hybrid - 3 days per week
Corporate Vice President, HRIS Manager
Corporate Vice President, HRIS Manager New York, NY, US May 5, 2026
New York, NY, US May 5, 2026 Hybrid - 3 days per week
Head of Claims & Benefits Operations
Head of Claims & Benefits Operations New York, NY, US May 3, 2026
New York, NY, US May 3, 2026 Hybrid - 3 days per week
Vice President, Head of Policy Administration System Transformation New York, NY, US Apr 20, 2026 Hybrid - 3 days per week
Office Manager, Corporate Events
Office Manager, Corporate Events New York, NY, US Apr 17, 2026
New York, NY, US Apr 17, 2026 Hybrid - 3 days per week
Corporate Vice President, Chief Operating Officer - Northeast Zone White Plains, NY, US May 6, 2026 Hybrid - 3 days per week
Group Insurance Policy Forms Analyst
Group Insurance Policy Forms Analyst White Plains, NY, US Apr 23, 2026
White Plains, NY, US Apr 23, 2026 Hybrid - 3 days per week
Customer Inquiry and Administrative Specialist
Customer Inquiry and Administrative Specialist Pittsburgh, PA, US May 8, 2026
Pittsburgh, PA, US May 8, 2026 Hybrid - 3 days per week
CVP, Zone Agency Standards
CVP, Zone Agency Standards Alpharetta, GA, US May 4, 2026
Alpharetta, GA, US May 4, 2026 Hybrid - 3 days per week
Customer Service Representative, Life Insurance Tampa, FL, US May 7, 2026 Hybrid - 3 days per week
Junior Associate, Concierge Team
Junior Associate, Concierge Team Overland Park, KS, US May 6, 2026
Overland Park, KS, US May 6, 2026 Hybrid - 3 days per week
Service Representative
Service Representative Overland Park, KS, US May 6, 2026
Overland Park, KS, US May 6, 2026 Hybrid - 3 days per week
Senior Associate - Strategic Partnerships / Vendor Management Austin, TX, US Apr 30, 2026 Hybrid - 3 days per week
Sr. Representative, Variable Annuities Call Center 93818 Remote, any state, US May 6, 2026 Hybrid - 3 days per quarter
Senior Associate, Implementation Manager
Senior Associate, Implementation Manager Remote, any state, US May 1, 2026
Remote, any state, US May 1, 2026 Fully Remote
Senior Associate, Implementation Manager
Senior Associate, Implementation Manager Remote, any state, US Apr 17, 2026
Remote, any state, US Apr 17, 2026 Fully Remote