Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Location Designation Sort descending
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MANAGER, Annuity New Business Call Center
MANAGER, Annuity New Business Call Center Dallas, TX, US Jun 29, 2026
Dallas, TX, US Jun 29, 2026 Hybrid - 6 days per month
Agent Onboarding Analyst 94143
Agent Onboarding Analyst 94143 New Orleans, LA, US Jun 23, 2026
New Orleans, LA, US Jun 23, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93629 Melville, NY, US Jul 15, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94239
Agent Onboarding Analyst 94239 Melville, NY, US Jul 15, 2026
Melville, NY, US Jul 15, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 94218 Bellevue, WA, US Jun 23, 2026 Hybrid - 4 days per week
New Business Service Representative 94343
New Business Service Representative 94343 Frisco, TX, US Jul 9, 2026
Frisco, TX, US Jul 9, 2026 Hybrid - 4 days per week
New Business Service Representative 94351
New Business Service Representative 94351 Ankeny, IA, US Jul 9, 2026
Ankeny, IA, US Jul 9, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94153
Agent Onboarding Analyst 94153 Brooklyn, NY, US Jun 22, 2026
Brooklyn, NY, US Jun 22, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94400
Agent Onboarding Analyst 94400 Spokane, WA, US Jul 14, 2026
Spokane, WA, US Jul 14, 2026 Hybrid - 4 days per week
New Business Service Representative 94408
New Business Service Representative 94408 Edison, NJ, US Jul 14, 2026
Edison, NJ, US Jul 14, 2026 Hybrid - 4 days per week
Senior Associate, Customer Insights
Senior Associate, Customer Insights Tampa, FL, US Jul 4, 2026
Tampa, FL, US Jul 4, 2026 Hybrid - 3 days per week
Head of Claims & Benefits Operations
Head of Claims & Benefits Operations New York, NY, US Jun 30, 2026
New York, NY, US Jun 30, 2026 Hybrid - 3 days per week
Senior Associate - Strategic Partnerships / Vendor Management Austin, TX, US Jul 4, 2026 Hybrid - 3 days per week
Senior Associate, Voice of the Customer
Senior Associate, Voice of the Customer Cleveland, OH, US Jul 16, 2026
Cleveland, OH, US Jul 16, 2026 Hybrid - 3 days per week
Senior Associate Learning & Development
Senior Associate Learning & Development New York, NY, US Jul 11, 2026
New York, NY, US Jul 11, 2026 Hybrid - 3 days per week
Corporate Vice President, Continuous Improvement Sustainability Leader 94337 New York, NY, US Jul 2, 2026 Hybrid - 3 days per week
Institutional Client Service Representative
Institutional Client Service Representative Jersey City, NJ, US Jul 16, 2026
Jersey City, NJ, US Jul 16, 2026 Hybrid - 3 days per week
Junior Associate, Concierge Team
Junior Associate, Concierge Team Overland Park, KS, US Jul 3, 2026
Overland Park, KS, US Jul 3, 2026 Hybrid - 3 days per week
Representative, Service Analyst
Representative, Service Analyst New York, NY, US Jul 15, 2026
New York, NY, US Jul 15, 2026 Hybrid - 3 days per week
Client Service Representative
Client Service Representative Jersey City, NJ, US Jul 17, 2026
Jersey City, NJ, US Jul 17, 2026 Hybrid - 3 days per week
Director of Executive Aviation
Director of Executive Aviation New York, NY, US Jul 15, 2026
New York, NY, US Jul 15, 2026 Hybrid - 3 days per week
Eagle RIA Operations Manager
Eagle RIA Operations Manager New York, NY, US Jul 16, 2026
New York, NY, US Jul 16, 2026 Hybrid - 3 days per week
Group Insurance Policy Forms Analyst
Group Insurance Policy Forms Analyst White Plains, NY, US Jul 19, 2026
White Plains, NY, US Jul 19, 2026 Hybrid - 3 days per week
Manager, In-Force Services 93863
Manager, In-Force Services 93863 Dallas, TX, US Jul 16, 2026
Dallas, TX, US Jul 16, 2026 Hybrid - 2 days per week
Life Solutions Customer Service Representative Dallas, TX, US Jul 13, 2026 Hybrid - 1 day per week