Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Location Designation Sort descending
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Insurance Service Professional 93087
Insurance Service Professional 93087 Lafayette, LA, US Feb 19, 2026
Lafayette, LA, US Feb 19, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93199 Albuquerque, NM, US Feb 12, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93079 Phoenix, AZ, US Feb 20, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93083 Charlotte, NC, US Feb 20, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93126 Louisville, KY, US Feb 11, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93150 Downers Grove, IL, US Feb 4, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93418 Edinburg, TX, US Feb 12, 2026 Hybrid - 4 days per week
New Business Service Representative 93420
New Business Service Representative 93420 Johnstown, PA, US Feb 13, 2026
Johnstown, PA, US Feb 13, 2026 Hybrid - 4 days per week
Insurance Service Professional 92890
Insurance Service Professional 92890 Edison, NJ, US Feb 7, 2026
Edison, NJ, US Feb 7, 2026 Hybrid - 4 days per week
New Business Service Representative 93417
New Business Service Representative 93417 Edison, NJ, US Feb 24, 2026
Edison, NJ, US Feb 24, 2026 Hybrid - 4 days per week
Insurance Service Professional 92719
Insurance Service Professional 92719 Irvine, CA, US Feb 6, 2026
Irvine, CA, US Feb 6, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 93198
Agent Onboarding Analyst 93198 Anaheim, CA, US Feb 12, 2026
Anaheim, CA, US Feb 12, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93462 Newport Beach, CA, US Feb 27, 2026 Hybrid - 4 days per week
Insurance Service Professional 92676
Insurance Service Professional 92676 Denver, CO, US Mar 2, 2026
Denver, CO, US Mar 2, 2026 Hybrid - 4 days per week
Senior Representative, Case Analyst
Senior Representative, Case Analyst Overland Park, KS, US Feb 18, 2026
Overland Park, KS, US Feb 18, 2026 Hybrid - 3 days per week
CVP; Continuous Improvement Sr. Sustainability Leader New York, NY, US Feb 17, 2026 Hybrid - 3 days per week
Vice President, Head of Policy Administration System Transformation New York, NY, US Feb 21, 2026 Hybrid - 3 days per week
Client Service Representative- Institutional Annuities Jersey City, NJ, US Feb 27, 2026 Hybrid - 3 days per week
2026 Group Benefit Solutions (GBS) - Service Operations Strategy & Planning Intern Philadelphia, PA, US Feb 4, 2026 Hybrid - 3 days per week
Client Service Representative
Client Service Representative Bethlehem, PA, US Feb 7, 2026
Bethlehem, PA, US Feb 7, 2026 Hybrid - 3 days per week
Customer Service Representative, Life Insurance Tampa, FL, US Feb 28, 2026 Hybrid - 3 days per week
Sr. Representative CS3 - Business Solutions Call Center 93236 Cleveland, OH, US Feb 20, 2026 Hybrid - 1 day per month
RIA Senior Specialist
RIA Senior Specialist Remote, any state, US Feb 26, 2026
Remote, any state, US Feb 26, 2026 Fully Remote
CVP, National Implementation
CVP, National Implementation Remote, any state, US Feb 10, 2026
Remote, any state, US Feb 10, 2026 Fully Remote
Absence Planning System & Support Specialist
Absence Planning System & Support Specialist Remote, any state, US Feb 24, 2026
Remote, any state, US Feb 24, 2026 Fully Remote