Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Posting Date Location Designation Sort descending
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Life Insurance New Business Service Representative 93418 Edinburg, TX, US Mar 13, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93628 Melville, NY, US Mar 27, 2026 Hybrid - 4 days per week
New Business Service Representative 93417
New Business Service Representative 93417 Edison, NJ, US Mar 25, 2026
Edison, NJ, US Mar 25, 2026 Hybrid - 4 days per week
Insurance Service Professional 93463
Insurance Service Professional 93463 New York, NY, US Apr 5, 2026
New York, NY, US Apr 5, 2026 Hybrid - 4 days per week
Insurance Service Professional 93668
Insurance Service Professional 93668 Monsey, NY, US Apr 3, 2026
Monsey, NY, US Apr 3, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93540 Tampa, FL, US Apr 8, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 93627
Agent Onboarding Analyst 93627 Frisco, TX, US Apr 2, 2026
Frisco, TX, US Apr 2, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 93634
Agent Onboarding Analyst 93634 Edina, MN, US Apr 2, 2026
Edina, MN, US Apr 2, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93462 Newport Beach, CA, US Mar 28, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93079 Phoenix, AZ, US Mar 21, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93646 Albuquerque, NM, US Apr 1, 2026 Hybrid - 4 days per week
Senior Associate, Operations Strategy
Senior Associate, Operations Strategy New York, NY, US Mar 23, 2026
New York, NY, US Mar 23, 2026 Hybrid - 3 days per week
Head of Claims & Benefits Operations
Head of Claims & Benefits Operations New York, NY, US Apr 4, 2026
New York, NY, US Apr 4, 2026 Hybrid - 3 days per week
Vice President, Head of Policy Administration System Transformation New York, NY, US Mar 22, 2026 Hybrid - 3 days per week
Senior Associate - Product Owner, Compensation and Recognition New York, NY, US Apr 2, 2026 Hybrid - 3 days per week
CVP; Continuous Improvement Sr. Sustainability Leader New York, NY, US Mar 18, 2026 Hybrid - 3 days per week
Customer Inquiry and Administrative Specialist
Customer Inquiry and Administrative Specialist Pittsburgh, PA, US Apr 9, 2026
Pittsburgh, PA, US Apr 9, 2026 Hybrid - 3 days per week
Customer Service Representative, Life Insurance Tampa, FL, US Mar 29, 2026 Hybrid - 3 days per week
Brokerage Operations Representative
Brokerage Operations Representative New York, NY, US Mar 13, 2026
New York, NY, US Mar 13, 2026 Hybrid - 2 days per week
Manager, In-Force Service Call Center 93472
Manager, In-Force Service Call Center 93472 Dallas, TX, US Apr 1, 2026
Dallas, TX, US Apr 1, 2026 Hybrid - 2 days per week
Life Solutions Customer Service Representative Dallas, TX, US Apr 2, 2026 Hybrid - 1 day per week
Senior Associate, Implementation Manager
Senior Associate, Implementation Manager Remote, any state, US Mar 19, 2026
Remote, any state, US Mar 19, 2026 Fully Remote
Senior Associate, Absence Planning Configuration Specialist Remote, any state, US Mar 25, 2026 Fully Remote
Associate, Implementation Specialist
Associate, Implementation Specialist Remote, any state, US Mar 28, 2026
Remote, any state, US Mar 28, 2026 Fully Remote
Senior Associate, Complex Data Exchange Specialist
Senior Associate, Complex Data Exchange Specialist Remote, any state, US Apr 9, 2026
Remote, any state, US Apr 9, 2026 Fully Remote