Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 38 Page 1 of 2

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Life Insurance New Business Service Representative 93418 Life Insurance New Business Service Representative 93418 Edinburg, TX, US Mar 13, 2026	Edinburg, TX, US	Mar 13, 2026	Hybrid - 4 days per week
Insurance Service Professional 93463 Insurance Service Professional 93463 New York, NY, US Mar 7, 2026	New York, NY, US	Mar 7, 2026	Hybrid - 4 days per week
New Business Service Representative 93417 New Business Service Representative 93417 Edison, NJ, US Mar 25, 2026	Edison, NJ, US	Mar 25, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93540 Life Insurance New Business Service Representative 93540 Tampa, FL, US Mar 10, 2026	Tampa, FL, US	Mar 10, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 93198 Agent Onboarding Analyst 93198 Anaheim, CA, US Mar 13, 2026	Anaheim, CA, US	Mar 13, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93079 Life Insurance New Business Service Representative 93079 Phoenix, AZ, US Mar 21, 2026	Phoenix, AZ, US	Mar 21, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93462 Life Insurance New Business Service Representative 93462 Newport Beach, CA, US Feb 27, 2026	Newport Beach, CA, US	Feb 27, 2026	Hybrid - 4 days per week
Head of Claims & Benefits Operations Head of Claims & Benefits Operations New York, NY, US Mar 6, 2026	New York, NY, US	Mar 6, 2026	Hybrid - 3 days per week
Vice President, Head of Policy Administration System Transformation Vice President, Head of Policy Administration System Transformation New York, NY, US Mar 22, 2026	New York, NY, US	Mar 22, 2026	Hybrid - 3 days per week
CVP; Continuous Improvement Sr. Sustainability Leader CVP; Continuous Improvement Sr. Sustainability Leader New York, NY, US Mar 18, 2026	New York, NY, US	Mar 18, 2026	Hybrid - 3 days per week
Senior Associate, Operations Strategy Senior Associate, Operations Strategy New York, NY, US Mar 23, 2026	New York, NY, US	Mar 23, 2026	Hybrid - 3 days per week
Client Service Representative- Institutional Annuities Client Service Representative- Institutional Annuities Jersey City, NJ, US Feb 27, 2026	Jersey City, NJ, US	Feb 27, 2026	Hybrid - 3 days per week
Customer Service Representative, Life Insurance Customer Service Representative, Life Insurance Tampa, FL, US Feb 28, 2026	Tampa, FL, US	Feb 28, 2026	Hybrid - 3 days per week
Associate, Quality Control Associate, Quality Control Overland Park, KS, US Mar 24, 2026	Overland Park, KS, US	Mar 24, 2026	Hybrid - 3 days per week
Senior Representative, Case Analyst Senior Representative, Case Analyst Overland Park, KS, US Mar 19, 2026	Overland Park, KS, US	Mar 19, 2026	Hybrid - 3 days per week
Brokerage Operations Representative Brokerage Operations Representative New York, NY, US Mar 13, 2026	New York, NY, US	Mar 13, 2026	Hybrid - 2 days per week
Manager, In-Force Service Call Center 93472 Manager, In-Force Service Call Center 93472 Dallas, TX, US Mar 3, 2026	Dallas, TX, US	Mar 3, 2026	Hybrid - 2 days per week
RIA Senior Specialist RIA Senior Specialist Remote, any state, US Mar 27, 2026	Remote, any state, US	Mar 27, 2026	Fully Remote
Senior Associate, Absence Planning Configuration Specialist Senior Associate, Absence Planning Configuration Specialist Remote, any state, US Mar 25, 2026	Remote, any state, US	Mar 25, 2026	Fully Remote
Corporate Vice President, Strategy & Planning - Service Operations Delivery Lead Corporate Vice President, Strategy & Planning - Service Operations Delivery Lead Remote, any state, US Mar 3, 2026	Remote, any state, US	Mar 3, 2026	Fully Remote
Associate, Implementation Specialist Associate, Implementation Specialist Remote, any state, US Feb 27, 2026	Remote, any state, US	Feb 27, 2026	Fully Remote
RIA Operations Specialist RIA Operations Specialist Remote, any state, US Mar 13, 2026	Remote, any state, US	Mar 13, 2026	Fully Remote
RIA Operations Specialist RIA Operations Specialist Remote, any state, US Mar 5, 2026	Remote, any state, US	Mar 5, 2026	Fully Remote
Business Unit CI Sustainability Leader - Service Operations Business Unit CI Sustainability Leader - Service Operations Remote, any state, US Mar 5, 2026	Remote, any state, US	Mar 5, 2026	Fully Remote
Senior Associate, Implementation Manager Senior Associate, Implementation Manager Remote, any state, US Mar 19, 2026	Remote, any state, US	Mar 19, 2026	Fully Remote

Results 1 – 25 of 38 Page 1 of 2

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