Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 28 Page 1 of 2

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
CVP, Zone Agency Standards CVP, Zone Agency Standards Alpharetta, GA, US Jun 2, 2026	Alpharetta, GA, US	Jun 2, 2026	Hybrid - 3 days per week
Service Leader, Onsite Relationship Management 93875 Service Leader, Onsite Relationship Management 93875 Ankeny, IA, US May 30, 2026	Ankeny, IA, US	May 30, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 93711 Service Leader, Onsite Relationship Management 93711 Austin, TX, US May 30, 2026	Austin, TX, US	May 30, 2026	Fully Onsite
Senior Associate - Strategic Partnerships / Vendor Management Senior Associate - Strategic Partnerships / Vendor Management Austin, TX, US Jun 5, 2026	Austin, TX, US	Jun 5, 2026	Hybrid - 3 days per week
Experience Insights Analyst Experience Insights Analyst Cleveland, OH, US Jun 12, 2026	Cleveland, OH, US	Jun 12, 2026	Hybrid - 1 day per week
Senior Associate, Voice of the Customer Senior Associate, Voice of the Customer Cleveland, OH, US May 19, 2026	Cleveland, OH, US	May 19, 2026	Hybrid - 3 days per week
Senior Associate Learning & Development Senior Associate Learning & Development Cleveland, OH, US Jun 12, 2026	Cleveland, OH, US	Jun 12, 2026	Hybrid - 3 days per week
Manager, In-Force Services 93863 Manager, In-Force Services 93863 Dallas, TX, US May 19, 2026	Dallas, TX, US	May 19, 2026	Hybrid - 2 days per week
Agent Onboarding Analyst 93634 Agent Onboarding Analyst 93634 Edina, MN, US May 30, 2026	Edina, MN, US	May 30, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93723 Life Insurance New Business Service Representative 93723 Jacksonville, FL, US May 22, 2026	Jacksonville, FL, US	May 22, 2026	Hybrid - 4 days per week
Client Service Representative Client Service Representative Jersey City, NJ, US Jun 10, 2026	Jersey City, NJ, US	Jun 10, 2026	Hybrid - 3 days per week
Service Representative, Research Service Representative, Research Jersey City, NJ, US Jun 4, 2026	Jersey City, NJ, US	Jun 4, 2026	Hybrid - 3 days per week
Institutional Client Service Representative Institutional Client Service Representative Jersey City, NJ, US May 19, 2026	Jersey City, NJ, US	May 19, 2026	Hybrid - 3 days per week
Corporate Vice President, HRIS Manager Corporate Vice President, HRIS Manager New York, NY, US Jun 3, 2026	New York, NY, US	Jun 3, 2026	Hybrid - 3 days per week
Office Administrator / Archivist Office Administrator / Archivist New York, NY, US Jun 10, 2026	New York, NY, US	Jun 10, 2026	Hybrid - 4 days per week
Head of Claims & Benefits Operations Head of Claims & Benefits Operations New York, NY, US Jun 1, 2026	New York, NY, US	Jun 1, 2026	Hybrid - 3 days per week
CVP - Product Owner, Compensation and Recognition CVP - Product Owner, Compensation and Recognition New York, NY, US May 30, 2026	New York, NY, US	May 30, 2026	Hybrid - 3 days per week
Corporate Vice President - Service Partner Operations Leader - 94005 Corporate Vice President - Service Partner Operations Leader - 94005 New York, NY, US Jun 13, 2026	New York, NY, US	Jun 13, 2026	Hybrid - 3 days per week
Service Representative Service Representative Overland Park, KS, US Jun 4, 2026	Overland Park, KS, US	Jun 4, 2026	Hybrid - 3 days per week
Associate, Commission Analyst Associate, Commission Analyst Overland Park, KS, US Jun 9, 2026	Overland Park, KS, US	Jun 9, 2026	Hybrid - 3 days per week
Junior Associate, Concierge Team Junior Associate, Concierge Team Overland Park, KS, US Jun 4, 2026	Overland Park, KS, US	Jun 4, 2026	Hybrid - 3 days per week
Representative, Absence Leave Manager Representative, Absence Leave Manager Remote, any state, US Jun 8, 2026	Remote, any state, US	Jun 8, 2026	Fully Remote
Voluntary Benefits Claims Manager Voluntary Benefits Claims Manager Remote, any state, US Jun 12, 2026	Remote, any state, US	Jun 12, 2026	Fully Remote
Senior Associate, Data Exchange Specialist Senior Associate, Data Exchange Specialist Remote, any state, US Jun 6, 2026	Remote, any state, US	Jun 6, 2026	Fully Remote
Sr Representative, Business Solutions Service Team 93995 Sr Representative, Business Solutions Service Team 93995 Remote, any state, US May 28, 2026	Remote, any state, US	May 28, 2026	Hybrid - 1 day per month

Results 1 – 25 of 28 Page 1 of 2

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