Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 67 Page 1 of 3

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Field Service Onsite Relationship Specialist 94526 Field Service Onsite Relationship Specialist 94526 Anaheim, CA, US Sep 3, 2026	Anaheim, CA, US	Sep 3, 2026	Fully Onsite
Field Service Onsite Relationship Specialist Field Service Onsite Relationship Specialist Anchorage, AK, US Sep 10, 2026	Anchorage, AK, US	Sep 10, 2026	Fully Onsite
New Business Service Representative 94578 New Business Service Representative 94578 Ankeny, IA, US Sep 16, 2026	Ankeny, IA, US	Sep 16, 2026	Hybrid - 4 days per week
Service Leader, Onsite Relationship Management 93711 Service Leader, Onsite Relationship Management 93711 Austin, TX, US Aug 25, 2026	Austin, TX, US	Aug 25, 2026	Fully Onsite
Agent Onboarding Analyst 94629 Agent Onboarding Analyst 94629 Austin, TX, US Sep 8, 2026	Austin, TX, US	Sep 8, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst Agent Onboarding Analyst Bridgewater, MA, US Aug 26, 2026	Bridgewater, MA, US	Aug 26, 2026	Hybrid - 4 days per week
CVP Service Leader, Onsite Relationship Management CVP Service Leader, Onsite Relationship Management Brooklyn, NY, US Sep 2, 2026	Brooklyn, NY, US	Sep 2, 2026	Fully Onsite
Agent Onboarding Analyst 94635 Agent Onboarding Analyst 94635 Charleston, SC, US Sep 10, 2026	Charleston, SC, US	Sep 10, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94630 Agent Onboarding Analyst 94630 Charlotte, NC, US Sep 1, 2026	Charlotte, NC, US	Sep 1, 2026	Hybrid - 4 days per week
Senior Associate, Voice of the Customer Senior Associate, Voice of the Customer Cleveland, OH, US Sep 12, 2026	Cleveland, OH, US	Sep 12, 2026	Hybrid - 3 days per week
Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Cleveland, OH, US Aug 31, 2026	Cleveland, OH, US	Aug 31, 2026	Hybrid - 1 day per week
Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Cleveland, OH, US Sep 8, 2026	Cleveland, OH, US	Sep 8, 2026	Hybrid - 1 day per quarter
Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Cleveland, OH, US Sep 8, 2026	Cleveland, OH, US	Sep 8, 2026	Hybrid - 1 day per quarter
Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Annuity New Business Call Center Representative (Cleveland, OH & Dallas, TX) Cleveland, OH, US Sep 8, 2026	Cleveland, OH, US	Sep 8, 2026	Hybrid - 1 day per quarter
Brokerage Operations Manager, NYLIFE Securities 94806 Brokerage Operations Manager, NYLIFE Securities 94806 Cleveland, OH, US Sep 9, 2026	Cleveland, OH, US	Sep 9, 2026	Hybrid - 2 days per week
MANAGER, Annuity New Business Product Onboarding Manager MANAGER, Annuity New Business Product Onboarding Manager Dallas, TX, US Sep 18, 2026	Dallas, TX, US	Sep 18, 2026	Hybrid - 6 days per month
Associate Service Leader Onsite Relationship Manager 94644 Associate Service Leader Onsite Relationship Manager 94644 Dallas, TX, US Sep 16, 2026	Dallas, TX, US	Sep 16, 2026	Fully Onsite
Agent Onboarding Analyst 94627 Agent Onboarding Analyst 94627 Denver, CO, US Sep 1, 2026	Denver, CO, US	Sep 1, 2026	Hybrid - 4 days per week
New Business Service Representative 94408 New Business Service Representative 94408 Edison, NJ, US Sep 10, 2026	Edison, NJ, US	Sep 10, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94631 Agent Onboarding Analyst 94631 Franklin, TN, US Sep 9, 2026	Franklin, TN, US	Sep 9, 2026	Hybrid - 4 days per week
Service Client Specialist to the Managing Partner Service Client Specialist to the Managing Partner Glendale, CA, US Sep 4, 2026	Glendale, CA, US	Sep 4, 2026	Fully Onsite
Associate Service Leader Onsite Relationship Management 94534 Associate Service Leader Onsite Relationship Management 94534 Glendale, CA, US Sep 1, 2026	Glendale, CA, US	Sep 1, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 94626 Service Leader, Onsite Relationship Management 94626 Harrisburg, PA, US Aug 26, 2026	Harrisburg, PA, US	Aug 26, 2026	Fully Onsite
Agent Onboarding Analyst 94777 Agent Onboarding Analyst 94777 Houston, TX, US Sep 1, 2026	Houston, TX, US	Sep 1, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94634 Agent Onboarding Analyst 94634 Jacksonville, FL, US Sep 10, 2026	Jacksonville, FL, US	Sep 10, 2026	Hybrid - 4 days per week

Results 1 – 25 of 67 Page 1 of 3

Provider	Description	Enabled
LinkedIn	LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions	Consent to cookies from provider LinkedIn
Google Analytics	Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions	Consent to cookies from provider GoogleAnalytics
Google Tag Manager	Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions	Consent to cookies from provider GoogleTagManager