Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Sort ascending Posting Date Location Designation
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Field Service Onsite Relationship Specialist
Field Service Onsite Relationship Specialist Anchorage, AK, US Sep 10, 2026
Anchorage, AK, US Sep 10, 2026 Fully Onsite
New Business Service Representative 94578
New Business Service Representative 94578 Ankeny, IA, US Sep 16, 2026
Ankeny, IA, US Sep 16, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94629
Agent Onboarding Analyst 94629 Austin, TX, US Sep 8, 2026
Austin, TX, US Sep 8, 2026 Hybrid - 4 days per week
CVP Service Leader, Onsite Relationship Management 94748 Brooklyn, NY, US Oct 1, 2026 Fully Onsite
Agent Onboarding Analyst 94635
Agent Onboarding Analyst 94635 Charleston, SC, US Sep 10, 2026
Charleston, SC, US Sep 10, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94630
Agent Onboarding Analyst 94630 Charlotte, NC, US Sep 30, 2026
Charlotte, NC, US Sep 30, 2026 Hybrid - 4 days per week
Brokerage Operations Manager, NYLIFE Securities 94806 Cleveland, OH, US Sep 9, 2026 Hybrid - 2 days per week
Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Cleveland, OH, US Sep 29, 2026 Hybrid - 1 day per week
Manager, Life Claims Processing 94689
Manager, Life Claims Processing 94689 Cleveland, OH, US Sep 30, 2026
Cleveland, OH, US Sep 30, 2026 Hybrid - 2 days per week
Associate Service Leader Onsite Relationship Manager 94644 Dallas, TX, US Sep 16, 2026 Fully Onsite
Service Client Specialist to the Managing Partner Dallas, TX, US Sep 24, 2026 Fully Onsite
MANAGER, Annuity New Business Product Onboarding Manager Dallas, TX, US Sep 18, 2026 Hybrid - 6 days per month
Agent Onboarding Analyst 94627
Agent Onboarding Analyst 94627 Denver, CO, US Sep 30, 2026
Denver, CO, US Sep 30, 2026 Hybrid - 4 days per week
New Business Service Representative 94408
New Business Service Representative 94408 Edison, NJ, US Sep 10, 2026
Edison, NJ, US Sep 10, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94631
Agent Onboarding Analyst 94631 Franklin, TN, US Sep 9, 2026
Franklin, TN, US Sep 9, 2026 Hybrid - 4 days per week
Associate Service Leader Onsite Relationship Management 94534 Glendale, CA, US Sep 30, 2026 Fully Onsite
Service Client Specialist to the Managing Partner Glendale, CA, US Oct 3, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 94626 Harrisburg, PA, US Sep 24, 2026 Fully Onsite
Agent Onboarding Analyst 94777
Agent Onboarding Analyst 94777 Houston, TX, US Sep 30, 2026
Houston, TX, US Sep 30, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94634
Agent Onboarding Analyst 94634 Jacksonville, FL, US Sep 10, 2026
Jacksonville, FL, US Sep 10, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93723 Jacksonville, FL, US Oct 1, 2026 Hybrid - 4 days per week
Institutional Client Service Representative
Institutional Client Service Representative Jersey City, NJ, US Sep 30, 2026
Jersey City, NJ, US Sep 30, 2026 Hybrid - 3 days per week
Agent Onboarding Analyst 94636
Agent Onboarding Analyst 94636 Louisville, KY, US Sep 10, 2026
Louisville, KY, US Sep 10, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94637
Agent Onboarding Analyst 94637 Lubbock, TX, US Sep 8, 2026
Lubbock, TX, US Sep 8, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94638
Agent Onboarding Analyst 94638 Macon, GA, US Sep 8, 2026
Macon, GA, US Sep 8, 2026 Hybrid - 4 days per week