Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 50 Page 1 of 2

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Field Service Onsite Relationship Specialist Field Service Onsite Relationship Specialist Anchorage, AK, US Oct 9, 2026	Anchorage, AK, US	Oct 9, 2026	Fully Onsite
New Business Service Representative 94578 New Business Service Representative 94578 Ankeny, IA, US Oct 15, 2026	Ankeny, IA, US	Oct 15, 2026	Hybrid - 4 days per week
Service Leader, Onsite Relationship Management 93711 Service Leader, Onsite Relationship Management 93711 Austin, TX, US Sep 23, 2026	Austin, TX, US	Sep 23, 2026	Fully Onsite
Agent Onboarding Analyst 94629 Agent Onboarding Analyst 94629 Austin, TX, US Oct 7, 2026	Austin, TX, US	Oct 7, 2026	Hybrid - 4 days per week
CVP Service Leader, Onsite Relationship Management 94748 CVP Service Leader, Onsite Relationship Management 94748 Brooklyn, NY, US Oct 1, 2026	Brooklyn, NY, US	Oct 1, 2026	Fully Onsite
Agent Onboarding Analyst 94630 Agent Onboarding Analyst 94630 Charlotte, NC, US Sep 30, 2026	Charlotte, NC, US	Sep 30, 2026	Hybrid - 4 days per week
Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Cleveland, OH, US Sep 29, 2026	Cleveland, OH, US	Sep 29, 2026	Hybrid - 1 day per week
Manager, Life Claims Processing 94689 Manager, Life Claims Processing 94689 Cleveland, OH, US Sep 30, 2026	Cleveland, OH, US	Sep 30, 2026	Hybrid - 2 days per week
Brokerage Operations Manager, NYLIFE Securities 94806 Brokerage Operations Manager, NYLIFE Securities 94806 Cleveland, OH, US Oct 8, 2026	Cleveland, OH, US	Oct 8, 2026	Hybrid - 2 days per week
MANAGER, Annuity New Business Product Onboarding Manager MANAGER, Annuity New Business Product Onboarding Manager Dallas, TX, US Oct 17, 2026	Dallas, TX, US	Oct 17, 2026	Hybrid - 6 days per month
Agent Onboarding Analyst 94627 Agent Onboarding Analyst 94627 Denver, CO, US Sep 30, 2026	Denver, CO, US	Sep 30, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst Agent Onboarding Analyst Edison, NJ, US Oct 9, 2026	Edison, NJ, US	Oct 9, 2026	Hybrid - 4 days per week
New Business Service Representative 94408 New Business Service Representative 94408 Edison, NJ, US Oct 9, 2026	Edison, NJ, US	Oct 9, 2026	Hybrid - 4 days per week
Service Leader, Onsite Relationship Management 95011 Service Leader, Onsite Relationship Management 95011 Fresno, CA, US Oct 14, 2026	Fresno, CA, US	Oct 14, 2026	Fully Onsite
Associate Service Leader Onsite Relationship Management 94534 Associate Service Leader Onsite Relationship Management 94534 Glendale, CA, US Sep 30, 2026	Glendale, CA, US	Sep 30, 2026	Fully Onsite
Service Client Specialist to the Managing Partner Service Client Specialist to the Managing Partner Glendale, CA, US Oct 3, 2026	Glendale, CA, US	Oct 3, 2026	Fully Onsite
Agent Onboarding Analyst 94634 Agent Onboarding Analyst 94634 Jacksonville, FL, US Oct 9, 2026	Jacksonville, FL, US	Oct 9, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93723 Life Insurance New Business Service Representative 93723 Jacksonville, FL, US Oct 1, 2026	Jacksonville, FL, US	Oct 1, 2026	Hybrid - 4 days per week
Institutional Client Service Representative Institutional Client Service Representative Jersey City, NJ, US Sep 30, 2026	Jersey City, NJ, US	Sep 30, 2026	Hybrid - 3 days per week
Agent Onboarding Analyst 94636 Agent Onboarding Analyst 94636 Louisville, KY, US Oct 9, 2026	Louisville, KY, US	Oct 9, 2026	Hybrid - 4 days per week
Service Client Specialist to the Managing Partner 94730 Service Client Specialist to the Managing Partner 94730 Melville, NY, US Oct 9, 2026	Melville, NY, US	Oct 9, 2026	Fully Onsite
Agent Onboarding Analyst Agent Onboarding Analyst Miami, FL, US Oct 9, 2026	Miami, FL, US	Oct 9, 2026	Hybrid - 4 days per week
RIA Senior Specialist RIA Senior Specialist New York, NY, US Oct 9, 2026	New York, NY, US	Oct 9, 2026	Fully Remote
RIA Operations Specialist RIA Operations Specialist New York, NY, US Oct 9, 2026	New York, NY, US	Oct 9, 2026	Fully Remote
GSOC Supervisor GSOC Supervisor New York, NY, US Sep 29, 2026	New York, NY, US	Sep 29, 2026	Fully Onsite

Results 1 – 25 of 50 Page 1 of 2

Provider	Description	Enabled
LinkedIn	LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions	Consent to cookies from provider LinkedIn
Google Analytics	Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions	Consent to cookies from provider GoogleAnalytics
Google Tag Manager	Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions	Consent to cookies from provider GoogleTagManager