Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 39 Page 1 of 2

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Insurance Onsite Relationship Specialist 94238 Insurance Onsite Relationship Specialist 94238 Anchorage, AK, US Jun 23, 2026	Anchorage, AK, US	Jun 23, 2026	Fully Onsite
New Business Service Representative 94351 New Business Service Representative 94351 Ankeny, IA, US Jul 9, 2026	Ankeny, IA, US	Jul 9, 2026	Hybrid - 4 days per week
Service Leader, Onsite Relationship Management 93711 Service Leader, Onsite Relationship Management 93711 Austin, TX, US Jun 28, 2026	Austin, TX, US	Jun 28, 2026	Fully Onsite
Senior Associate - Strategic Partnerships / Vendor Management Senior Associate - Strategic Partnerships / Vendor Management Austin, TX, US Jul 4, 2026	Austin, TX, US	Jul 4, 2026	Hybrid - 3 days per week
Insurance Onsite Relationship Specialist 94226 Insurance Onsite Relationship Specialist 94226 Bellevue, WA, US Jun 15, 2026	Bellevue, WA, US	Jun 15, 2026	Fully Onsite
Life Insurance New Business Service Representative 94218 Life Insurance New Business Service Representative 94218 Bellevue, WA, US Jun 23, 2026	Bellevue, WA, US	Jun 23, 2026	Hybrid - 4 days per week
Agent Onboarding Analyst 94153 Agent Onboarding Analyst 94153 Brooklyn, NY, US Jun 22, 2026	Brooklyn, NY, US	Jun 22, 2026	Hybrid - 4 days per week
Experience Insights Analyst Experience Insights Analyst Cleveland, OH, US Jul 11, 2026	Cleveland, OH, US	Jul 11, 2026	Hybrid - 1 day per week
Senior Associate, Voice of the Customer Senior Associate, Voice of the Customer Cleveland, OH, US Jun 17, 2026	Cleveland, OH, US	Jun 17, 2026	Hybrid - 3 days per week
Manager, In-Force Services 93863 Manager, In-Force Services 93863 Dallas, TX, US Jun 17, 2026	Dallas, TX, US	Jun 17, 2026	Hybrid - 2 days per week
Intake Customer Service Advocate Intake Customer Service Advocate Dallas, TX, US Jun 24, 2026	Dallas, TX, US	Jun 24, 2026	Hybrid - 3 days per week
MANAGER, Annuity New Business Call Center MANAGER, Annuity New Business Call Center Dallas, TX, US Jun 29, 2026	Dallas, TX, US	Jun 29, 2026	Hybrid - 6 days per month
Service Leader, Onsite Relationship Management 93853 Service Leader, Onsite Relationship Management 93853 Edina, MN, US Jun 28, 2026	Edina, MN, US	Jun 28, 2026	Fully Onsite
New Business Service Representative 94343 New Business Service Representative 94343 Frisco, TX, US Jul 9, 2026	Frisco, TX, US	Jul 9, 2026	Hybrid - 4 days per week
Service Client Specialist to the Managing Partner Service Client Specialist to the Managing Partner Glendale, CA, US Jul 8, 2026	Glendale, CA, US	Jul 8, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 94096 Service Leader, Onsite Relationship Management 94096 Horsham, PA, US Jun 26, 2026	Horsham, PA, US	Jun 26, 2026	Fully Onsite
Field Service Onsite Relationship Specialist 94163 Field Service Onsite Relationship Specialist 94163 Independence, OH, US Jun 22, 2026	Independence, OH, US	Jun 22, 2026	Fully Onsite
Service Representative, Research Service Representative, Research Jersey City, NJ, US Jul 3, 2026	Jersey City, NJ, US	Jul 3, 2026	Hybrid - 3 days per week
Institutional Client Service Representative Institutional Client Service Representative Jersey City, NJ, US Jun 17, 2026	Jersey City, NJ, US	Jun 17, 2026	Hybrid - 3 days per week
Agent Onboarding Analyst 94239 Agent Onboarding Analyst 94239 Melville, NY, US Jun 16, 2026	Melville, NY, US	Jun 16, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93629 Life Insurance New Business Service Representative 93629 Melville, NY, US Jun 16, 2026	Melville, NY, US	Jun 16, 2026	Hybrid - 4 days per week
Service Leader, Onsite Relationship Management Service Leader, Onsite Relationship Management Moosic, PA, US Jun 18, 2026	Moosic, PA, US	Jun 18, 2026	Fully Onsite
Agent Onboarding Analyst 94143 Agent Onboarding Analyst 94143 New Orleans, LA, US Jun 23, 2026	New Orleans, LA, US	Jun 23, 2026	Hybrid - 4 days per week
Corporate Vice President, Continuous Improvement Sustainability Leader 94337 Corporate Vice President, Continuous Improvement Sustainability Leader 94337 New York, NY, US Jul 2, 2026	New York, NY, US	Jul 2, 2026	Hybrid - 3 days per week
Senior Associate Learning & Development Senior Associate Learning & Development New York, NY, US Jul 11, 2026	New York, NY, US	Jul 11, 2026	Hybrid - 3 days per week

Results 1 – 25 of 39 Page 1 of 2

Provider	Description	Enabled
LinkedIn	LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions	Consent to cookies from provider LinkedIn
Google Analytics	Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions	Consent to cookies from provider GoogleAnalytics
Google Tag Manager	Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions	Consent to cookies from provider GoogleTagManager