Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Sort ascending Posting Date Location Designation
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Field Service Onsite Relationship Specialist
Field Service Onsite Relationship Specialist Anchorage, AK, US Oct 9, 2026
Anchorage, AK, US Oct 9, 2026 Fully Onsite
New Business Service Representative 94578
New Business Service Representative 94578 Ankeny, IA, US Oct 15, 2026
Ankeny, IA, US Oct 15, 2026 Hybrid - 4 days per week
Service Leader, Onsite Relationship Management 95288 Austin, TX, US Oct 27, 2026 Fully Onsite
CVP Service Leader, Onsite Relationship Management 94748 Brooklyn, NY, US Oct 30, 2026 Fully Onsite
Agent Onboarding Analyst 94630
Agent Onboarding Analyst 94630 Charlotte, NC, US Oct 29, 2026
Charlotte, NC, US Oct 29, 2026 Hybrid - 4 days per week
Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Cleveland, OH, US Oct 28, 2026 Hybrid - 1 day per week
MANAGER, Annuity New Business Product Onboarding Manager Dallas, TX, US Oct 17, 2026 Hybrid - 6 days per month
Agent Onboarding Analyst
Agent Onboarding Analyst Edison, NJ, US Oct 9, 2026
Edison, NJ, US Oct 9, 2026 Hybrid - 4 days per week
Service Leader, Onsite Relationship Management 95011 Fresno, CA, US Oct 14, 2026 Fully Onsite
Associate Service Leader Onsite Relationship Management 94534 Glendale, CA, US Oct 29, 2026 Fully Onsite
Life Insurance New Business Service Representative 93723 Jacksonville, FL, US Oct 30, 2026 Hybrid - 4 days per week
Field Service Onsite Relationship Specialist
Field Service Onsite Relationship Specialist Los Angeles, CA, US Oct 20, 2026
Los Angeles, CA, US Oct 20, 2026 Fully Onsite
Agent Onboarding Analyst 94636
Agent Onboarding Analyst 94636 Louisville, KY, US Oct 9, 2026
Louisville, KY, US Oct 9, 2026 Hybrid - 4 days per week
Service Client Specialist to the Managing Partner 94730 Melville, NY, US Oct 9, 2026 Fully Onsite
Agent Onboarding Analyst
Agent Onboarding Analyst Miami, FL, US Oct 9, 2026
Miami, FL, US Oct 9, 2026 Hybrid - 4 days per week
RIA Senior Specialist
RIA Senior Specialist New York, NY, US Oct 9, 2026
New York, NY, US Oct 9, 2026 Fully Remote
RIA Operations Specialist
RIA Operations Specialist New York, NY, US Oct 9, 2026
New York, NY, US Oct 9, 2026 Fully Remote
GSOC Supervisor
GSOC Supervisor New York, NY, US Oct 28, 2026
New York, NY, US Oct 28, 2026 Fully Onsite
GSOC Analyst
GSOC Analyst New York, NY, US Oct 28, 2026
New York, NY, US Oct 28, 2026 Fully Onsite
Director of Executive Aviation
Director of Executive Aviation New York, NY, US Oct 10, 2026
New York, NY, US Oct 10, 2026 Hybrid - 3 days per week
Agent Onboarding Analyst
Agent Onboarding Analyst New York, NY, US Oct 9, 2026
New York, NY, US Oct 9, 2026 Hybrid - 4 days per week
Associate, Commission Analyst
Associate, Commission Analyst Overland Park, KS, US Oct 27, 2026
Overland Park, KS, US Oct 27, 2026 Hybrid - 3 days per week
2027 Group Benefit Solutions (GBS) - Service Operations Strategy & Planning Intern Philadelphia, PA, US Oct 20, 2026 Hybrid - 3 days per week
Accidental Death and Dismemberment Senior Claim Representative Pittsburgh, PA, US Oct 27, 2026 Fully Remote
Senior Representative
Senior Representative Remote, any state, US Oct 14, 2026
Remote, any state, US Oct 14, 2026 Hybrid - 3 days per quarter