Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Title Location Sort ascending Posting Date Location Designation
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Insurance Onsite Relationship Specialist 94238
Insurance Onsite Relationship Specialist 94238 Anchorage, AK, US Jun 23, 2026
Anchorage, AK, US Jun 23, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 93875 Ankeny, IA, US May 30, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 93711 Austin, TX, US May 30, 2026 Fully Onsite
Senior Associate - Strategic Partnerships / Vendor Management Austin, TX, US Jun 5, 2026 Hybrid - 3 days per week
Insurance Onsite Relationship Specialist 94226
Insurance Onsite Relationship Specialist 94226 Bellevue, WA, US Jun 15, 2026
Bellevue, WA, US Jun 15, 2026 Fully Onsite
Life Insurance New Business Service Representative 94218 Bellevue, WA, US Jun 23, 2026 Hybrid - 4 days per week
Agent Onboarding Analyst 94153
Agent Onboarding Analyst 94153 Brooklyn, NY, US Jun 22, 2026
Brooklyn, NY, US Jun 22, 2026 Hybrid - 4 days per week
Senior Associate, Voice of the Customer
Senior Associate, Voice of the Customer Cleveland, OH, US Jun 17, 2026
Cleveland, OH, US Jun 17, 2026 Hybrid - 3 days per week
Experience Insights Analyst
Experience Insights Analyst Cleveland, OH, US Jun 12, 2026
Cleveland, OH, US Jun 12, 2026 Hybrid - 1 day per week
Senior Associate Learning & Development
Senior Associate Learning & Development Cleveland, OH, US Jun 12, 2026
Cleveland, OH, US Jun 12, 2026 Hybrid - 3 days per week
Manager, In-Force Services 93863
Manager, In-Force Services 93863 Dallas, TX, US Jun 17, 2026
Dallas, TX, US Jun 17, 2026 Hybrid - 2 days per week
Intake Customer Service Advocate
Intake Customer Service Advocate Dallas, TX, US Jun 24, 2026
Dallas, TX, US Jun 24, 2026 Hybrid - 3 days per week
Service Leader, Onsite Relationship Management 93853 Edina, MN, US May 30, 2026 Fully Onsite
Service Leader, Onsite Relationship Management 94096 Horsham, PA, US Jun 26, 2026 Fully Onsite
Field Service Onsite Relationship Specialist 94163
Field Service Onsite Relationship Specialist 94163 Independence, OH, US Jun 22, 2026
Independence, OH, US Jun 22, 2026 Fully Onsite
Client Service Representative
Client Service Representative Jersey City, NJ, US Jun 10, 2026
Jersey City, NJ, US Jun 10, 2026 Hybrid - 3 days per week
Institutional Client Service Representative
Institutional Client Service Representative Jersey City, NJ, US Jun 17, 2026
Jersey City, NJ, US Jun 17, 2026 Hybrid - 3 days per week
Service Representative, Research
Service Representative, Research Jersey City, NJ, US Jun 4, 2026
Jersey City, NJ, US Jun 4, 2026 Hybrid - 3 days per week
Agent Onboarding Analyst 94239
Agent Onboarding Analyst 94239 Melville, NY, US Jun 16, 2026
Melville, NY, US Jun 16, 2026 Hybrid - 4 days per week
Life Insurance New Business Service Representative 93629 Melville, NY, US Jun 16, 2026 Hybrid - 4 days per week
Service Leader, Onsite Relationship Management Moosic, PA, US Jun 18, 2026 Fully Onsite
Agent Onboarding Analyst 94143
Agent Onboarding Analyst 94143 New Orleans, LA, US Jun 23, 2026
New Orleans, LA, US Jun 23, 2026 Hybrid - 4 days per week
Head of Claims & Benefits Operations
Head of Claims & Benefits Operations New York, NY, US Jun 1, 2026
New York, NY, US Jun 1, 2026 Hybrid - 3 days per week
Director of Executive Aviation
Director of Executive Aviation New York, NY, US Jun 16, 2026
New York, NY, US Jun 16, 2026 Hybrid - 3 days per week
Corporate Vice President, Claims Service Enablement 94262 New York, NY, US Jun 23, 2026 Hybrid - 3 days per week