Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 40 Page 1 of 2

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Zone Associate Zone Associate Plano, TX, US Jul 28, 2026	Plano, TX, US	Jul 28, 2026	Hybrid - 3 days per week
Voluntary Benefits Wellness Claims Specialist Voluntary Benefits Wellness Claims Specialist Remote, GA, US Aug 5, 2026	Remote, GA, US	Aug 5, 2026	Fully Remote
Service Leader, Onsite Relationship Management 93711 Service Leader, Onsite Relationship Management 93711 Austin, TX, US Jul 27, 2026	Austin, TX, US	Jul 27, 2026	Fully Onsite
Service Leader, Onsite Relationship Management Service Leader, Onsite Relationship Management Moosic, PA, US Jul 17, 2026	Moosic, PA, US	Jul 17, 2026	Fully Onsite
Service Client Specialist to the Managing Partner Service Client Specialist to the Managing Partner Glendale, CA, US Aug 6, 2026	Glendale, CA, US	Aug 6, 2026	Fully Onsite
Senior Specialist, Integrated Absence Manager Senior Specialist, Integrated Absence Manager Pittsburgh, PA, US Aug 6, 2026	Pittsburgh, PA, US	Aug 6, 2026	Hybrid - 3 days per week
Senior Representative, Accidental Death and Dismemberment Senior Representative, Accidental Death and Dismemberment Remote, any state, US Jul 15, 2026	Remote, any state, US	Jul 15, 2026	Fully Remote
Senior Associate, Voice of the Customer Senior Associate, Voice of the Customer Cleveland, OH, US Jul 16, 2026	Cleveland, OH, US	Jul 16, 2026	Hybrid - 3 days per week
Senior Associate, Suitability Compliance Principal Senior Associate, Suitability Compliance Principal Remote, any state, US Jul 31, 2026	Remote, any state, US	Jul 31, 2026	Hybrid - 1 day per quarter
Senior Associate, Suitability Compliance Senior Associate, Suitability Compliance Remote, any state, US Jul 29, 2026	Remote, any state, US	Jul 29, 2026	Hybrid - 1 day per quarter
Senior Associate, National Implementation Manager Senior Associate, National Implementation Manager Remote, any state, US Jul 31, 2026	Remote, any state, US	Jul 31, 2026	Fully Remote
Senior Associate, Morbidity Underwriting Risk & Quality Solutions Senior Associate, Morbidity Underwriting Risk & Quality Solutions Remote, any state, US Jul 22, 2026	Remote, any state, US	Jul 22, 2026	Fully Remote
Senior Associate, Customer Insights Senior Associate, Customer Insights Tampa, FL, US Aug 2, 2026	Tampa, FL, US	Aug 2, 2026	Hybrid - 3 days per week
Senior Associate Learning & Development Senior Associate Learning & Development New York, NY, US Jul 11, 2026	New York, NY, US	Jul 11, 2026	Hybrid - 3 days per week
Senior Associate - Workforce Engagement Operations Senior Associate - Workforce Engagement Operations New York, NY, US Jul 21, 2026	New York, NY, US	Jul 21, 2026	Hybrid - 3 days per week
Senior Associate - Strategic Partnerships / Vendor Management Senior Associate - Strategic Partnerships / Vendor Management Austin, TX, US Aug 2, 2026	Austin, TX, US	Aug 2, 2026	Hybrid - 3 days per week
Representative, Service Analyst Representative, Service Analyst New York, NY, US Jul 15, 2026	New York, NY, US	Jul 15, 2026	Hybrid - 3 days per quarter
New Business Service Representative 94433 New Business Service Representative 94433 Pittsburgh, PA, US Jul 22, 2026	Pittsburgh, PA, US	Jul 22, 2026	Hybrid - 4 days per week
New Business Service Representative 94408 New Business Service Representative 94408 Edison, NJ, US Jul 14, 2026	Edison, NJ, US	Jul 14, 2026	Hybrid - 4 days per week
New Business Service Representative 94343 New Business Service Representative 94343 Frisco, TX, US Jul 9, 2026	Frisco, TX, US	Jul 9, 2026	Hybrid - 4 days per week
Mandarin/Cantonese Customer Service Representative Mandarin/Cantonese Customer Service Representative Remote, any state, US Jul 13, 2026	Remote, any state, US	Jul 13, 2026	Fully Remote
Manager, In-Force Services 93863 Manager, In-Force Services 93863 Dallas, TX, US Jul 16, 2026	Dallas, TX, US	Jul 16, 2026	Hybrid - 2 days per week
Manager, Customer Advocacy 94430 Manager, Customer Advocacy 94430 Dallas, TX, US Aug 4, 2026	Dallas, TX, US	Aug 4, 2026	Hybrid - 2 days per week
LTD (Long Term Disability) Claim Manager - Pittsburgh LTD (Long Term Disability) Claim Manager - Pittsburgh Pittsburgh, PA, US Jul 29, 2026	Pittsburgh, PA, US	Jul 29, 2026	Fully Onsite
Long Term Disability Team Leader Long Term Disability Team Leader Remote, any state, US Jun 15, 2026	Remote, any state, US	Jun 15, 2026	Fully Remote

Results 1 – 25 of 40 Page 1 of 2

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