Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 34 Page 1 of 2

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Vice President, Head of Policy Administration System Transformation Vice President, Head of Policy Administration System Transformation New York, NY, US Apr 20, 2026	New York, NY, US	Apr 20, 2026	Hybrid - 3 days per week
Sr. Representative, Variable Annuities Call Center 93818 Sr. Representative, Variable Annuities Call Center 93818 Remote, any state, US May 6, 2026	Remote, any state, US	May 6, 2026	Hybrid - 3 days per quarter
Service Representative, Research Service Representative, Research Jersey City, NJ, US May 6, 2026	Jersey City, NJ, US	May 6, 2026	Hybrid - 3 days per week
Service Representative Service Representative Overland Park, KS, US May 6, 2026	Overland Park, KS, US	May 6, 2026	Hybrid - 3 days per week
Service Leader, Onsite Relationship Management 93875 Service Leader, Onsite Relationship Management 93875 Ankeny, IA, US May 1, 2026	Ankeny, IA, US	May 1, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 93853 Service Leader, Onsite Relationship Management 93853 Edina, MN, US May 1, 2026	Edina, MN, US	May 1, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 93711 Service Leader, Onsite Relationship Management 93711 Austin, TX, US May 1, 2026	Austin, TX, US	May 1, 2026	Fully Onsite
Senior Associate, Implementation Manager Senior Associate, Implementation Manager Remote, any state, US May 1, 2026	Remote, any state, US	May 1, 2026	Fully Remote
Senior Associate, Implementation Manager Senior Associate, Implementation Manager Remote, any state, US Apr 17, 2026	Remote, any state, US	Apr 17, 2026	Fully Remote
Senior Associate, Complex Data Exchange Specialist Senior Associate, Complex Data Exchange Specialist Remote, any state, US May 8, 2026	Remote, any state, US	May 8, 2026	Fully Remote
Senior Associate - Strategic Partnerships / Vendor Management Senior Associate - Strategic Partnerships / Vendor Management Austin, TX, US Apr 30, 2026	Austin, TX, US	Apr 30, 2026	Hybrid - 3 days per week
Senior Associate - Product Owner, Compensation and Recognition Senior Associate - Product Owner, Compensation and Recognition New York, NY, US May 1, 2026	New York, NY, US	May 1, 2026	Hybrid - 3 days per week
Office Manager, Corporate Events Office Manager, Corporate Events New York, NY, US Apr 17, 2026	New York, NY, US	Apr 17, 2026	Hybrid - 3 days per week
New Business Service Representative 93417 New Business Service Representative 93417 Edison, NJ, US Apr 23, 2026	Edison, NJ, US	Apr 23, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93723 Life Insurance New Business Service Representative 93723 Jacksonville, FL, US Apr 23, 2026	Jacksonville, FL, US	Apr 23, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93628 Life Insurance New Business Service Representative 93628 Melville, NY, US Apr 25, 2026	Melville, NY, US	Apr 25, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93462 Life Insurance New Business Service Representative 93462 Newport Beach, CA, US Apr 26, 2026	Newport Beach, CA, US	Apr 26, 2026	Hybrid - 4 days per week
Junior Associate, Concierge Team Junior Associate, Concierge Team Overland Park, KS, US May 6, 2026	Overland Park, KS, US	May 6, 2026	Hybrid - 3 days per week
Insurance Onsite Relationship Specialist 93892 Insurance Onsite Relationship Specialist 93892 Louisville, KY, US May 1, 2026	Louisville, KY, US	May 1, 2026	Fully Onsite
Insurance Onsite Relationship Specialist 93632 Insurance Onsite Relationship Specialist 93632 Perrysburg, OH, US May 2, 2026	Perrysburg, OH, US	May 2, 2026	Fully Onsite
Insurance Onsite Relationship Specialist 93611 Insurance Onsite Relationship Specialist 93611 Overland Park, KS, US Apr 25, 2026	Overland Park, KS, US	Apr 25, 2026	Fully Onsite
Head of Claims & Benefits Operations Head of Claims & Benefits Operations New York, NY, US May 3, 2026	New York, NY, US	May 3, 2026	Hybrid - 3 days per week
Group Insurance Policy Forms Analyst Group Insurance Policy Forms Analyst White Plains, NY, US Apr 23, 2026	White Plains, NY, US	Apr 23, 2026	Hybrid - 3 days per week
CVP, Zone Agency Standards CVP, Zone Agency Standards Alpharetta, GA, US May 4, 2026	Alpharetta, GA, US	May 4, 2026	Hybrid - 3 days per week
Customer Service Representative, Life Insurance Customer Service Representative, Life Insurance Tampa, FL, US May 7, 2026	Tampa, FL, US	May 7, 2026	Hybrid - 3 days per week

Results 1 – 25 of 34 Page 1 of 2

Provider	Description	Enabled
LinkedIn	LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions
Google Analytics	Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions
Google Tag Manager	Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more. Privacy Policy Terms and Conditions