Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 57 Page 1 of 3

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Service Leader, Onsite Relationship Management 94837 Service Leader, Onsite Relationship Management 94837 Waltham, MA, US Sep 11, 2026	Waltham, MA, US	Sep 11, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 94626 Service Leader, Onsite Relationship Management 94626 Harrisburg, PA, US Sep 24, 2026	Harrisburg, PA, US	Sep 24, 2026	Fully Onsite
Service Client Specialist to the Managing Partner 94730 Service Client Specialist to the Managing Partner 94730 Melville, NY, US Sep 10, 2026	Melville, NY, US	Sep 10, 2026	Fully Onsite
Service Client Specialist to the Managing Partner Service Client Specialist to the Managing Partner Dallas, TX, US Sep 24, 2026	Dallas, TX, US	Sep 24, 2026	Fully Onsite
Service Client Specialist to the Managing Partner Service Client Specialist to the Managing Partner Glendale, CA, US Oct 3, 2026	Glendale, CA, US	Oct 3, 2026	Fully Onsite
Service Client Specialist to the Managing Partner Service Client Specialist to the Managing Partner Maitland, FL, US Sep 29, 2026	Maitland, FL, US	Sep 29, 2026	Fully Onsite
Senior Representative Senior Representative Remote, any state, US Sep 15, 2026	Remote, any state, US	Sep 15, 2026	Hybrid - 3 days per quarter
Senior Associate, National Implementation Manager Senior Associate, National Implementation Manager Remote, any state, US Sep 27, 2026	Remote, any state, US	Sep 27, 2026	Fully Remote
Senior Associate, Data Exchange Specialist Senior Associate, Data Exchange Specialist Remote, any state, US Sep 10, 2026	Remote, any state, US	Sep 10, 2026	Fully Remote
Senior Associate, Absence Consultant, Complex Implementations Senior Associate, Absence Consultant, Complex Implementations Remote, PA, US Sep 29, 2026	Remote, PA, US	Sep 29, 2026	Fully Remote
Representative, Incontestable Claims Examiner Representative, Incontestable Claims Examiner Remote, FL, US Sep 22, 2026	Remote, FL, US	Sep 22, 2026	Hybrid - 1 day per quarter
Representative, Absence Leave Manager Representative, Absence Leave Manager Remote, any state, US Sep 19, 2026	Remote, any state, US	Sep 19, 2026	Fully Remote
New Business Service Representative 94885 New Business Service Representative 94885 San Ramon, CA, US Sep 18, 2026	San Ramon, CA, US	Sep 18, 2026	Hybrid - 4 days per week
New Business Service Representative 94836 New Business Service Representative 94836 Wayne, PA, US Sep 17, 2026	Wayne, PA, US	Sep 17, 2026	Hybrid - 4 days per week
New Business Service Representative 94578 New Business Service Representative 94578 Ankeny, IA, US Sep 16, 2026	Ankeny, IA, US	Sep 16, 2026	Hybrid - 4 days per week
New Business Service Representative 94492 New Business Service Representative 94492 St. Louis, MO, US Sep 10, 2026	St. Louis, MO, US	Sep 10, 2026	Hybrid - 4 days per week
New Business Service Representative 94408 New Business Service Representative 94408 Edison, NJ, US Sep 10, 2026	Edison, NJ, US	Sep 10, 2026	Hybrid - 4 days per week
Manager, Life Claims Processing 94689 Manager, Life Claims Processing 94689 Cleveland, OH, US Sep 30, 2026	Cleveland, OH, US	Sep 30, 2026	Hybrid - 2 days per week
Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Manager, Annuity New Business Product Onboarding, Purchase Experience (Cleveland, OH) Cleveland, OH, US Sep 29, 2026	Cleveland, OH, US	Sep 29, 2026	Hybrid - 1 day per week
MANAGER, Annuity New Business Product Onboarding Manager MANAGER, Annuity New Business Product Onboarding Manager Dallas, TX, US Sep 18, 2026	Dallas, TX, US	Sep 18, 2026	Hybrid - 6 days per month
Life Insurance New Business Service Representative 93723 Life Insurance New Business Service Representative 93723 Jacksonville, FL, US Oct 1, 2026	Jacksonville, FL, US	Oct 1, 2026	Hybrid - 4 days per week
Intake Customer Service Advocate Intake Customer Service Advocate Pittsburgh, PA, US Sep 29, 2026	Pittsburgh, PA, US	Sep 29, 2026	Hybrid - 3 days per week
Institutional Client Service Representative Institutional Client Service Representative Jersey City, NJ, US Sep 30, 2026	Jersey City, NJ, US	Sep 30, 2026	Hybrid - 3 days per week
GSOC Supervisor GSOC Supervisor New York, NY, US Sep 29, 2026	New York, NY, US	Sep 29, 2026	Fully Onsite
GSOC Analyst GSOC Analyst New York, NY, US Sep 29, 2026	New York, NY, US	Sep 29, 2026	Fully Onsite

Results 1 – 25 of 57 Page 1 of 3

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