Customer Service Jobs

Delivering exceptional service to our customers and business partners.

Customer Service Jobs

New York Life’s customer service employees strive to deliver exceptional service to our customers and business partners. We are looking for customer-focused and engaged professionals who are dedicated to and guided by a commitment to service excellence.

Explore available Customer Service positions or sign up to receive updates about openings matching your interests by clicking "Email jobs to me" below.

Results 1 – 25 of 35 Page 1 of 2

Title	Location	Posting Date	Location Designation
Title	Location	Posting Date (M/d/yy)	Location Designation	Reset
Short Term Disability Claims Manager Short Term Disability Claims Manager Remote, any state, US Jun 30, 2026	Remote, any state, US	Jun 30, 2026	Fully Remote
Service Representative, Research Service Representative, Research Jersey City, NJ, US Jul 3, 2026	Jersey City, NJ, US	Jul 3, 2026	Hybrid - 3 days per week
Service Leader, Onsite Relationship Management 94096 Service Leader, Onsite Relationship Management 94096 Horsham, PA, US Jun 26, 2026	Horsham, PA, US	Jun 26, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 93853 Service Leader, Onsite Relationship Management 93853 Edina, MN, US Jun 28, 2026	Edina, MN, US	Jun 28, 2026	Fully Onsite
Service Leader, Onsite Relationship Management 93711 Service Leader, Onsite Relationship Management 93711 Austin, TX, US Jun 28, 2026	Austin, TX, US	Jun 28, 2026	Fully Onsite
Service Leader, Onsite Relationship Management Service Leader, Onsite Relationship Management Moosic, PA, US Jun 18, 2026	Moosic, PA, US	Jun 18, 2026	Fully Onsite
Senior Associate, Voice of the Customer Senior Associate, Voice of the Customer Cleveland, OH, US Jun 17, 2026	Cleveland, OH, US	Jun 17, 2026	Hybrid - 3 days per week
Senior Associate, Suitability Compliance Principal Senior Associate, Suitability Compliance Principal Remote, any state, US Jul 2, 2026	Remote, any state, US	Jul 2, 2026	Hybrid - 1 day per quarter
Senior Associate, Suitability Compliance Senior Associate, Suitability Compliance Remote, any state, US Jun 30, 2026	Remote, any state, US	Jun 30, 2026	Hybrid - 1 day per quarter
Senior Associate, National Implementation Manager Senior Associate, National Implementation Manager Remote, any state, US Jul 2, 2026	Remote, any state, US	Jul 2, 2026	Fully Remote
Senior Associate, Morbidity Underwriting Risk & Quality Solutions Senior Associate, Morbidity Underwriting Risk & Quality Solutions Remote, any state, US Jun 23, 2026	Remote, any state, US	Jun 23, 2026	Fully Remote
Senior Associate, Customer Insights Senior Associate, Customer Insights Tampa, FL, US Jul 4, 2026	Tampa, FL, US	Jul 4, 2026	Hybrid - 3 days per week
Senior Associate Learning & Development Senior Associate Learning & Development New York, NY, US Jun 12, 2026	New York, NY, US	Jun 12, 2026	Hybrid - 3 days per week
Senior Associate - Strategic Partnerships / Vendor Management Senior Associate - Strategic Partnerships / Vendor Management Austin, TX, US Jul 4, 2026	Austin, TX, US	Jul 4, 2026	Hybrid - 3 days per week
Manager, In-Force Services 93863 Manager, In-Force Services 93863 Dallas, TX, US Jun 17, 2026	Dallas, TX, US	Jun 17, 2026	Hybrid - 2 days per week
MANAGER, Annuity New Business Call Center MANAGER, Annuity New Business Call Center Dallas, TX, US Jun 29, 2026	Dallas, TX, US	Jun 29, 2026	Hybrid - 6 days per month
LTD (Long Term Disability) Claim Manager - Pittsburgh LTD (Long Term Disability) Claim Manager - Pittsburgh Pittsburgh, PA, US Jun 30, 2026	Pittsburgh, PA, US	Jun 30, 2026	Fully Onsite
Life Insurance New Business Service Representative 94218 Life Insurance New Business Service Representative 94218 Bellevue, WA, US Jun 23, 2026	Bellevue, WA, US	Jun 23, 2026	Hybrid - 4 days per week
Life Insurance New Business Service Representative 93629 Life Insurance New Business Service Representative 93629 Melville, NY, US Jun 16, 2026	Melville, NY, US	Jun 16, 2026	Hybrid - 4 days per week
Junior Associate, Concierge Team Junior Associate, Concierge Team Overland Park, KS, US Jun 4, 2026	Overland Park, KS, US	Jun 4, 2026	Hybrid - 3 days per week
Insurance Onsite Relationship Specialist 94238 Insurance Onsite Relationship Specialist 94238 Anchorage, AK, US Jun 23, 2026	Anchorage, AK, US	Jun 23, 2026	Fully Onsite
Insurance Onsite Relationship Specialist 94226 Insurance Onsite Relationship Specialist 94226 Bellevue, WA, US Jun 15, 2026	Bellevue, WA, US	Jun 15, 2026	Fully Onsite
Institutional Client Service Representative Institutional Client Service Representative Jersey City, NJ, US Jun 17, 2026	Jersey City, NJ, US	Jun 17, 2026	Hybrid - 3 days per week
Head of Claims & Benefits Operations Head of Claims & Benefits Operations New York, NY, US Jun 30, 2026	New York, NY, US	Jun 30, 2026	Hybrid - 3 days per week
Group Insurance Policy Forms Analyst Group Insurance Policy Forms Analyst White Plains, NY, US Jun 20, 2026	White Plains, NY, US	Jun 20, 2026	Hybrid - 3 days per week

Results 1 – 25 of 35 Page 1 of 2

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