Quality Assurance Lead


Date: Sep 6, 2022

Location: Alpharetta, GA, US

Company: New York Life Insurance Co



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.


This role will support NYLife’s numerous Infrastructure and Security systems which require constant upgrading and support. Experience in Infrastructure and Security implementations on various systems (Mainframe, Database, Ping, Enterprise Directory and SSO i.e.) is critical.


The QA Lead will be responsible for communicating the COE Quality Practices and Policies while ensuring Projects have adequate Testing coverage. A understanding of Automation concepts and frameworks is key to driving Automation initiatives within the Infrastructure and Security domains. Collaborating with the COE QA , Application QA and Infrastructure QA resources at various sites will be critical to achieving success.


The QA Lead will assist the QA Manager in Manager in establishing a baseline of QA team performance, monitoring overall delivery metrics and ensuring the team is continually improving year over year. The successful candidate will have a desire to learn new things and adapt to an ever changing environment.


Specific Skills:

  • Working experience with Infrastructure systems (mainframe, databases, networking, operating systems, environment configurations, AWS platform IaaS) or Security systems (Ping Directory, Multi Factor Authentication, Single Sign On, Active Directory)
  • Integration of both the tests and infrastructure automation into the CI/CD pipeline is also a key responsibility in this position 
  • Proficiency in cross browser, cross platform web and mobile testing with Sauce Labs or equivalent tools
  • Good understanding with test tools such as Selenium/WebDriver, Maven, BDD/TDD frameworks
  • Contribute to overall team automation approach by integrating tests into the build and deployment
  • Experience working in an Agile/Scrum development process
  • Hands on with functional/E2E testing using different types of technology and tools (ex: RESTful/SOAP web services, batch applications)
  • Review junior QA resource work product and provide structured feedback
  • Collect and analyze metrics and prepare status reports, problem notification reports, and problem resolution reports
  • Monitor and review processes to ensure compliance and quality standards are met
  • As needed, identify areas to implement process improvement opportunities
  • Experience training junior QA resources on the QA process and Implementation workflow


  • Bachelor's Degree in computer science, computer engineering, systems engineering or any related field prefered but not required
  • 6+ years of experience in the analysis and design of computer systems or software development, including at least 4 years specialized in quality assurance/control experience
  • Strong communication skills written and verbal, able to present to team members, project stakeholders and leadership
  • Experience leading onshore and offshore resources assigned to quality assurance duties
  • Extensive large-scale project or test management experience with the proven ability to develop action plans and drive a diverse group of stakeholders to complete QA task and deliverables




Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.

Job Requisition ID: 87256




Nearest Major Market: Alpharetta
Nearest Secondary Market: Atlanta

Job Segment: Testing, Quality Assurance, QA, Computer Science, Systems Engineer, Technology, Quality, Engineering