Medical Underwriting Administration Senior Representative

Date: May 12, 2023

Location: Bethlehem, PA, US

Company: New York Life Insurance Co

Location Designation: Hybrid 



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.





This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.


Role Summary

Specific job functions will include the review and processing of Life and Disability insurance applications. Candidates should possess strong data entry skills with a background in the Insurance or Medical field. Performs a variety of data entry and verification duties. Maintains records or source documents for data input. Ensures the accuracy and appropriateness of both input and output data. Formats and produces documents. Works with numbers (i.e., add, subtract, multiply, and divide). Detects and corrects errors. Proficient with word processing, spreadsheet, database, or other software.



  • Process Life and Disability applications for Medical Underwriting.
  • Screen applications for completeness and send appropriate correspondence.
  • Key applicant information with accuracy and efficiency. 
  • Review medical history and approve coverage based on authority limits.
  • Research application status and respond appropriately to internal partners. 
  • Process specific clients for special, priority handling.
  • Ability to handle multiple tasks under pressure.
  • Projects, as assigned; including research, reports, client transitions, reworks, audits.
  • Adaptability to frequent procedural changes with a willingness to learn in a fast-paced environment.
  • Actively participate in projects that support the growth of the medical underwriting team.
  • Continual commitment for personal and professional development to include classroom, self-study and on the job training.
  • Freethinker who has ability to step back from routine processes and recognize opportunities for improvement and courage to pursue them with team leadership.
  • Actively recognize abnormalities in systems and processes and raises them to management team for resolution.
  • Work in a team environment and self-manages own queue within the company time, accuracy and quality standards.


Minimum Qualifications:

  • College degree preferred
  • High school diploma, or GED from an accredited school required.
  • Excellent communication skills (written and verbal)
  • Prior experience in group insurance including life, accident, or disability a plus.
  • Knowledge in medical terminology, anatomy, physiology and medical conditions, a plus.
  • Ability to manage and maintain quality performance within department standards.
  • Strong attention to detail
  • Strong computer skills
  • Positive Attitude
  • A commitment to teamwork and excellent customer service







Salary range: $40,000 - $62,500 

Overtime eligible: Nonexempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 


Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.


Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 88885






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