Premium Audit Specialist


Date: May 27, 2021

Location: Bethlehem, PA, US

Company: New York Life Insurance Co


When you join New York Life, you’re joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.




Audit Senior Specialist


Role Summary

Audits and reviews the accuracy of Revenue Management activities such as: New Business, Rate Renewals, Life Cycle Changes, Sales Compensation and Cancellations to ensure accuracy and consistency with administrative procedures and guidelines. Works with applicable parties to correct/resolve quality errors. Drives under $500k error correction and open over/under balance resolutions. Candidate will complete assigned portions of simple to moderately complex audits to identify procedural exceptions and probable reasons for error occurrences. May act as subject matter expert and resource for team members. May develop and/or recommend training programs to address error trends.



  • Completes assigned portions of under $500k New Business Validations, Renewal Validations, Life Cycle Changes, Sales Compensation, Cancellations and special projects related to all business segments.
  • Documents observations and conclusions of validations performed and drives error correction and resolution of open over/under balances.
  • Partners with internal and external business to provide in-depth training to clients in use of premium remittance tools, and instructions on premium calculations as compared to specific plan designs purchased by the client.
  • Validates and reviews the accuracy of cancellation activity and ensures full compliance with Sarbanes Oxley controls.
  • Uses all appropriate system and validation tools in order to effectively accomplish quality results.
  • May develop and/or recommend training programs to address error trends and assist with completion of process improvement projects.
  • Complies with departmental policies regarding ethical and proper use of company equipment, including internet access, email and phone usage.
  • Utilizes effective communication, courtesy and professionalism in all interactions, both internally and externally.



  • College Degree or equivalent work experience required.
  • Basic understanding of Group Insurance products and functional processes and supporting systems preferred.
  • Ability to multi-task and work with a sense of urgency in a fast paced environment.
  • Demonstrates a strong focus on Service Excellence when partnering with internal and external business partners.
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, Access)
  • Demonstrates knowledge of accounts receivable procedures and systems for reviewing premium remittance payments.
  • Demonstrates excellent communication and interpersonal skills
  • Solid coaching, mentoring and presentation skills.
  • Strong organizational skills, attention to detail and results oriented.


Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our Foundation. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 83632




Nearest Major Market: Allentown

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