Premium Auditor


Date: Aug 3, 2022

Location: Bethlehem, PA, US

Company: New York Life Insurance Co


When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.





This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday. Under certain circumstances, will consider a remote option.


Complete assigned portions of moderately complex to complex premium validations and audits based on demands of current inventory. Works with internal and external customers to review the premium remittance process and provide ongoing premium audit support to ensure payment accuracy. Drives error correction and open over/under balance resolutions. May act as subject matter expert and resource for team members. May develop and/or recommend training programs to address error trends.




  • Works with internal and external business partners to provide in-depth training to clients in use of premium remittance tools, and instructions on premium calculations as compared to specific plan designs purchased by the client.
  • Completes assigned New Business, Renewal/Lifecycle Changes, Premium Variance and Referral audits and special projects and follows established audit schedules and procedures on assignments.
  • Performs specific audit procedures on moderately complex to complex audits to identify procedural exceptions and probable reasons for their occurrence.
  • Develops and/or recommends training programs to address error trends and assist with completion of process improvement projects.
  • Audits and reviews the accuracy of cancellation activity and ensures compliance with Sarbanes Oxley controls.
  • Processes Sales Compensations timely and accurately to ensure payroll schedule processing targets are met.
  • Collects and validates required documents and data elements in order to complete initial system setup, process broker of record changes and pay broker commissions.
  • Monitors and processes assigned manual commissions payments.
  • Provides timely and accurate responses to phone and email inquiries from internal and external business partners.
  • Complies with departmental policies regarding ethical and proper use of company equipment, including internet access, email and phone usage.




  • Bachelor’s degree in Accounting, Auditing, Finance or other related field preferred.
  • 2+ years of previous service experience working in a customer/client-facing role required.
  • Insurance industry knowledge and experience is a plus.
  • Strong understanding of accounting principles, control procedures and audit standards, practices, and techniques.
  • Demonstrates a strong focus on customer service when partnering with internal and external business partners.
  • Demonstrates excellent communication and interpersonal skills.
  • Strong computer skills including, but not limited to, MS Excel spreadsheet manipulation and MS Access data input Ability to multi-task and work with a sense of urgency in a fast paced environment.
  • Ability to work successfully independently and as part of a team.


This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday. Under certain circumstances, will consider a remote option.






Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 87072




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