Senior Representative - Medical Underwriter


Date: Jan 17, 2023

Location: Bethlehem, PA, US

Company: New York Life Insurance Co

Location Designation: Hybrid 



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.





This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.



  • Responsible for effectively processing all insurance applications, evaluating individual consumer information to assess risk for life and disability coverage amounts
  • Responsible for determining the appropriate level of requirements documentation necessary to evaluate individual risk and remain within New York Life guidelines
  • Continual commitment for personal and professional development to include classroom, self-study, and on-the job training. 
  • Understands and communicates the products we sell, risk selection methodology, and effectively applies this understanding to the individual risk assessment
  • Complete all necessary training and effectively demonstrates thorough understanding of:
    • The tools and systems used
    • Product knowledge
    • Sales and Administration process
    • End-to-end enrollment and underwriting processes
  • Knowledge, understanding and interpretation of paramedical exams, lab results, attending physician statements, pharmacy prescription history and consumer medical information 
  • Compliance and legal requirements of medical underwriting
  • Work in a team environment and self-manages own queue/caseload within company time, accuracy, and quality standards




  • Bachelor’s degree strongly preferred
  • Knowledge in medical terminology, anatomy, physiology, and medical conditions a plus
  • Prior medical underwriting, life claims or disability claims experience a plus
  • Ability to manage and maintain production of an underwriting caseload
  • Ability to manage and maintain quality performance within department standards
  • Ability to work well under pressure
  • Strong analytical skills
  • Strong oral and written communication skills
  • Strong organizational skills and attention to detail
  • Excellent interpersonal skills with the commitment to work successfully in a service- oriented team environment






Salary range: $50,000-$75,000 

Overtime eligible: Nonexempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 


Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.


Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 88470






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