Senior Specialist - Premium Audit


Date: Oct 4, 2021

Location: Bethlehem, PA, US

Company: New York Life Insurance Co


When you join New York Life, you’re joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.




Senior Specialist – Premium Audit


Role Summary


Complete assigned portions of moderately complex to complex premium validations and audits based on demands of current inventory. Works with internal and external customers to review the premium remittance process and provide ongoing premium audit support to ensure payment accuracy. Drives error correction and open over/under balance resolutions. May act as subject matter expert and resource for team members. May develop and/or recommend training programs to address error trends.




  • Completes assigned New Business, Renewal/Lifecycle Changes, Premium Variance and Referral audits and special projects and follows established audit schedules and procedures on assignments.
  • Performs specific audit procedures on moderately complex to complex audits to identify procedural exceptions and probable reasons for their occurrence.
  • Partners with internal and external business to provide in-depth training to clients in use of premium remittance tools, and instructions on premium calculations as compared to specific plan designs purchased by the client.
  • Develops and/or recommends training programs to address error trends and assist with completion of process improvement projects.
  • Audits and reviews the accuracy of cancellation activity and ensures compliance with Sarbanes Oxley controls.
  • Processes Sales Compensations timely and accurately to ensure payroll schedule processing targets are met.
  • Collects and validates required documents and data elements in order to complete initial system setup, process broker of record changes and pay broker commissions.
  • Provides timely and accurate responses to phone and email inquiries from internal and external business partners.
  • Monitors and processes assigned manual commissions payments.
  • Complies with departmental policies regarding ethical and proper use of company equipment, including internet access, email and phone usage.




  • Bachelor’s degree in Accounting, Finance or other related field preferred.
  • Demonstrates a strong focus on customer service when partnering with internal and external business partners.
  • Strong understanding of accounting principles, control procedures and audit standards, practices, and techniques.
  • Ability to multi-task and work with a sense of urgency in a fast paced environment.
  • Ability to work successfully independently and as part of a team.
  • Strong computer skills including, but not limited to, MS Excel spreadsheet manipulation and MS Access data input.
  • Demonstrates excellent communication and interpersonal skills.


Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our Foundation. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 83942




Job Segment: Audit, Social Media, Payroll, Business Process, Finance, Marketing, Management