Producer Compensation Analyst #83941


Date: Apr 25, 2022

Location: Bethlehem, PA, US

Company: New York Life Insurance Co


When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.





Role Summary

Complete assigned portions of moderately complex to complex Producer Compensation setups and validations to ensure accuracy and consistency with administrative procedures and guidelines. Supports New Business validation, Sales Compensation, Life Cycle Changes, Premium Variance, Referral audits and Rate Renewal Validation processes based on demands of current inventory. Drives error correction and open over/under balance resolutions. May act as subject matter expert and resource for team members. May develop and/or recommend training programs to address error trends.




  • Collects and validates required documents and data elements in order to complete initial system setup, process broker of record changes and pay broker commissions.
  • Provides timely and accurate responses to phone and email inquiries from internal and external business partners.
  • Monitors and process assigned manual commissions payments through CEPP.
  • Completes assigned portions of New Business, Renewal/Lifecycle Changes, Premium Variance and Referral audits and special projects related to one or more business segments.
  • Provides in-depth training to clients in use of tool, and instructions on premium calculations as compared specific plan designs purchased by the client.
  • Processes Sales Compensations timely and accurately to ensure payroll schedule processing targets are met.
  • Performs specific audit procedures on moderately complex to complex audits to identify procedural exceptions and probable reasons for their occurrence.
  • May propose solutions to correct any procedural exceptions identified.
  • Follows established audit schedules and procedures on assignments.
  • Audits and reviews the accuracy of cancellation activity and ensures compliance with Sarbanes Oxley controls.
  • Complies with departmental policies regarding ethical and proper use of company equipment, including internet access, email and phone usage, in compliance with Cigna Information Protection Policy (CIP)
  • Documents audit tests performed, audit observations, and conclusions in accordance with documentation standards.
  • Partners with internal and external business partners on premium calculation education/training to ensure accuracy of payment calculations.
  • Develops and/or recommends training programs to address error trends and assist with completion of process improvement projects.
  • Provides in-depth training to clients in use of tool, and instructions on premium calculations as compared specific plan designs purchased by the client.



  • Bachelor’s degree in Accounting, Finance or other related field preferred.
  • Strong understanding of accounting principles, control procedures and audit standards, practices, and techniques.
  • Ability to multi-task and work with a sense of urgency in a fast paced environment.
  • Ability to work successfully independently and as part of a team.
  • Demonstrates a strong focus on Service Excellence when partnering with internal and external business partners.
  • Strong computer skills including, but not limited to, MS Excel spreadsheet manipulation and MS Access data input.
  • Requires seasoned knowledge of accounts receivable procedures and systems expertise for reviewing premium remittance payments.
  • Demonstrates excellent communication and interpersonal skills.


Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 83941




Nearest Major Market: Allentown

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