Underwriting Account Senior Representative


Date: Sep 23, 2021

Location: Bethlehem, PA, US

Company: New York Life Insurance Co


When you join New York Life, you’re joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.





  • Process Life and Disability applications for Medical Underwriting.
  • Screen applications for completeness and send appropriate correspondence.
  • Key applicant information with accuracy and efficiency. 
  • Review medical history and approve coverage based on authority limits.
  • Research application status and respond appropriately to internal partners. 
  • Process specific clients for special, priority handling.
  • Ability to handle multiple tasks under pressure.
  • Projects, as assigned; including research, reports, client transitions, reworks, audits.
  • Adaptability to frequent procedural changes with a willingness to learn in a fast-paced environment.
  • Actively participate in projects that support the growth of the medical underwriting team.
  • Continual commitment for personal and professional development to include classroom, self-study and on the job training.
  • Freethinker who has ability to step back from routine processes and recognize opportunities for improvement and courage to pursue them with team leadership.
  • Actively recognize abnormalities in systems and processes and raises them to management team for resolution.
  • Work in a team environment and self-manages own queue within the company time, accuracy and quality standards.

Minimum Qualifications:

  • College degree preferred
  • High school diploma, or GED from an accredited school required.
  • Excellent communication skills  (written and verbal)
  • Prior experience in group insurance including life, accident, or disability a plus.
  • Knowledge in medical terminology, anatomy, physiology and medical conditions, a plus.
  • Ability to manage and maintain quality performance within department standards.
  • Strong attention to detail
  • Strong computer skills
  • Positive Attitude
  • A commitment to teamwork and excellent customer service




Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our Foundation. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.

Job Requisition ID: 84631




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