Associate, Field Operations and Supervision


Date: Jun 25, 2022

Location: Bozeman, MT, US

Company: New York Life Insurance Co


When you join New York Life, you’re joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.




New York Life’s primary distribution channel is the career Agency sales force of more than 12,000 agents, operating in virtually every major city in the United States.  Every agent is affiliated with one of our 117 General Offices. These offices are operated by Agency management teams responsible for agent and management recruiting, development, and sales.  Approximately half our agents operate their businesses out of our General Offices, while the other half maintains independent office locations. 


Our General Offices are divided up among four Zones. In addition to our Zone offices, an Agency Home Office team responsible for strategy, finance, administration, standards, training, marketing and communications supports our agents and field managers.  The Agency operation also comprises teams charged with growing our business in key market segments, including the middle-income market, the advanced (high-net-worth) market, select cultural markets, and the women’s markets. Agents sell individual life insurance, individual annuities, and long-term care insurance products, as well as mutual funds.



Role Overview

• Daily management of agent disciplinary action process, including reviewing referrals and documentation and assigning them to appropriate staff

• Follow up with General Offices for recommendations

• Prepare weekly reports for Zone Standards

• Preparation and analysis of periodic reports to assess trends and pinpoint areas of possible concern

• Initial review of all expense reports to ensure Company guidelines are met and provide feedback to ASMs on expense reports

• Support other Standards functions including production standards tracking and correspondence, and financial supervision follow up



• 2-4 years of relevant experience

• Strong organizational skills

• Familiar with Company products and sales practice requirements a strong plus

• Competence with web-based applications

• Working knowledge of Excel and Access Database

• Knowledge of supervisory processes




Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our Foundation. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 85579




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