2026 Group Benefit Solutions (GBS) SS&M - Digital Project Management Summer Intern - TN

Shape your future with a dynamic internship experience at New York Life. We offer opportunities across a variety of exciting businesses, including Actuarial, AI & Data, Finance, Investments, Technology, Underwriting, and more. Your internship journey is designed to challenge you through hands-on work experience that will equip you with valuable skills you can use anywhere. You will build your network through collaboration and connection with talented interns and experienced employees through team-building activities, mentorship programs, and fun social events. By the end of your internship, you'll be equipped with new skills and a network that will propel you forward in your career journey.  

Role Overview: 

The Strategy, Solutions & Marketing (SS&M) organization serves as the strategic hub of Group Benefit Solutions (GBS), enabling the successful execution of key initiatives across the business. SS&M plays a critical role in advancing GBS’s priorities by developing differentiated products, delivering impactful marketing, shaping competitive strategies, equipping employees through targeted learning programs, and ensuring disciplined project execution. As a central connector across the enterprise, SS&M facilitates alignment, drives collaboration, and helps position GBS for long-term success. 

The SS&M internship is a 10-week long program located in our Chattanooga office. Our program provides an opportunity for interns to gain exposure to different areas of expertise to aid in their career search, experience New York Life’s business values and corporate culture, contribute to project work across the organization, and participate in activities to develop and expand their professional skills. 

We are seeking a motivated and detail-oriented Intern to join our Project Management Office (PMO). This internship is designed to provide hands-on exposure to project management practices, tools, and methodologies in a professional environment. Over the course of this program, you will contribute to ongoing projects, support process improvements, and gain valuable insights into how projects are executed in a corporate setting. 

What You’ll Do: 

During this internship, the PMO Intern will have the opportunity to: 

• Project Documentation & Tracking

  • Assist with creating and updating project plans, schedules, and status reports.

  • Maintain project documentation libraries, ensuring accuracy and accessibility. 

• Meeting & Communication Support

  • Prepare agendas, take detailed meeting notes, and track action items for project team meetings.

  • Support communication efforts by drafting updates and summarizing progress for stakeholders. 

• Data & Metrics Analysis

  • Collect and analyze project performance data (e.g., timelines, budgets, milestones).

  • Develop simple dashboards or reports to highlight key performance indicators (KPIs). 

• Process Improvement Initiatives

  • Research best practices in project management and propose enhancements to PMO processes.

  • Contribute to process documentation and standard operating procedures. 

• Tool & Technology Support

  • Gain exposure to project management software (e.g., MS Project, Smartsheet, Asana, or Jira).

  • Assist with updating plans and progress utilizing PM tools. 

• Capstone Project (Final Weeks)

  • Deliver a presentation summarizing learnings, contributions, and recommendations for the PMO. 

By the end of the internship, the PMO Intern will: 

• Gain a practical understanding of project management frameworks (Agile, Waterfall, Hybrid). 

• Build hands-on experience using project management tools and methodologies. 

• Develop professional skills in communication, stakeholder management, and reporting. 

• Understand how PMOs contribute to organizational efficiency and strategic delivery. 

What You’ll Bring: 

You bring excellent written and oral communication skills, a strong desire to learn and identify improvement opportunities, and the ability to think strategically and analytically, inspiring innovation and new ways of working.  

Required Skills: 

You must be a rising junior pursuing a degree at an accredited college or university.

Preferred Skills: 

• Current undergraduate or graduate student (Business, Management, Information Systems, or related field preferred). 

• Strong organizational skills and attention to detail. 

• Excellent written and verbal communication skills. 

• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); experience with project management tools a plus. 

• Ability to work independently and collaboratively in a team environment. 

• Interest in pursuing a career in project management, business analysis, or operations. 

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