Business Analyst


Date: Sep 20, 2021

Location: Jersey City, NJ, US

Company: New York Life Insurance Co


When you join New York Life, you’re joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.




The Finance Technology team within the Controllers’ is looking for a Business Analyst with a minimum of 3 years’ experience within the accounting or finance landscape. The Finance Technology team is a trusted partner to the Finance organization working to identify solutions for the execution of strategic initiatives and critical business functions regarding process efficiency, data accessibility, governance and service provider relationship management. The Business Analyst position is responsible for coordinating business requirements for changes to

business processes, policies and information systems. The business analyst understands business problems and opportunities in the context of the requirements and partners with the business to evaluate solutions.  The position navigates across functional and technical boundaries to facilitate relationships and translate business needs into finance and technology solutions.


This position will support many strategic projects across Finance and Controllers’ including

  • Continued Integration to support acquisitions
  • Upgrades across the financial systems landscape
  • Various enhancements which range from small efforts to multi-year programs.
  • Be an integral member of the team working on the general ledger upgrade


 Key Responsibilities:

  • Interact with business, conduct analysis, and document business processes, workflow and requirements. Solicit business and system requirements using walk-through, document analysis, use case scenarios, business analysis, task and workflow analysis
  • Understand the success criteria defined by the business or recognize when the business lacks a clear vision of success criteria.  Ensure alignment is achieved for success criteria and continually validate scope and requirements against the agreed upon objectives.
  • Write clear and concise requirements ensuring that requirement statements are complete, consistent, concise, comprehensible, feasible, unambiguous, traceable, and verifiable. 
  • Responsible for business requirements, functional requirements, non-functional requirements, data requirements, and reporting requirements
  • Analyze and interpret business requirements into functional requirements and specifications that have an appropriate level of detail suitable for use by the technology teams.
  • Ability to work with our business and technical partners to achieve an efficient and effective solution with holistic view across internal and external systems
  • Verify that the solution meets the business, compliance and technical requirements
  • Support business and technology teams to ensure key deliverables are met in an accurate timely manner
  • Provide subject matter expertise and assist in the troubleshooting of problems and issues; make recommendations and provide alternative solutions when applicable.
  • Accountable for understanding and adhering to the company’s Technology Development Life Cycle (TDLC) deliverables.




  • Active listener who recognizes when a stakeholder and executive sponsor may not be aligned and is able to lead the team to consensus.
  • Strong verbal and communication skills with a comfort presenting requirements, recommendations and solutions to varying levels of management, including in some cases executives. 
  • Strong attention to accuracy and detail
  • Ability to explain technical solutions to technical and non-technical teams
  • Use best practices and knowledge of internal or external business issues to improve services
  • Interpret business challenges, identifies trends and recommends best practices
  • Explain difficult or sensitive information; collaborates with others to build consensus
  • Must be very organized and have excellent follow-up skills
  • Must be team oriented in interacting with a diverse group
  • A proactive self-starter with the ability to work independently
  • Ability to manage multiple simultaneous priorities and be comfortable escalating challenges with capacity if necessary.


 Desired Experience:

  • 3 years of Business Analysis, Accounting, Systems Analysis or similar experience
  • Previous experience working within the Life Insurance or Financial Services Industry would be a plus
  • Knowledge of NYL products and applications would be a plus
  • Experience working within agile and waterfall methodologies to deliver large complex projects


Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our Foundation. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 84669




Nearest Major Market: New York City
Nearest Secondary Market: Newark

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