Business Systems Analyst


Date: Jan 13, 2023

Location: Jersey City, NJ, US

Company: New York Life Insurance Co

Location Designation:  



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.



Location Designation: NYC, NJ - This is a hybrid position that only requires 3 days per week onsite.


The Business Systems Analyst role will require skills in business analysis, systems analysis, documentation of business requirements, solution recommendation, and decision making.  This role must possess an understanding of insurance industry products, especially Annuities and/or Disability Insurance.  The ideal candidate has worked on several projects from the SDLC, starting with requirements gathering, through the successful implementation of said projects.


 Key Responsibilities

  • Interact with business, conduct analysis and document business processes, functions, capabilities, requirements, etc., enabled by IT
  • Performs a liaison between the business and IT Services
  • Translate and simplify requirements
  • Verify that the implemented solution meets the requirements
  • Identify and articulate the need for change and assessing the impact of the change
  • Analyze and interpret business and user requirements into functional requirements and specifications that have an appropriate level of detail suitable for use by the development implementation teams.
  • Solicit client requirements using walk-through, document analysis, storyboards, use case scenarios, business analysis, task and workflow analysis
  • Write clear and concise requirements ensuring that requirement statements are complete, consistent, concise, comprehensible, feasible, unambiguous, and verifiable.
  • Support project managers to ensure key deliverables are met in an accurate timely manner assisting in the troubleshooting of problems and issues; make recommendations and provide alternative solutions when it applies.


Previous Experience

  • Bachelor degree with relevant experience required
  • 5+ years of business analysis/systems analysis experience
  • Previous experience working in the insurance industry and Annuities space
  • Experience in working in a team-based agile or waterfall development environment
  • Experience with database applications and knowledge of SQL


Required Skills

  • Strong written, verbal and communication skills with the demonstrative ability to work with all levels within the organization
  • Strong analytical, decision-making and problem solving skills. Accuracy and attention to details are required
  • Uses best practices and knowledge of internal or external business issues to improve products or services
  • Interprets business challenges, identifies trends and recommends best practices
  • Explains difficult or sensitive information; collaborates with others to build consensus
  • Makes decisions that have cross-functional impact
  • Proficient in Microsoft PowerPoint and Excel





Salary range: $95,000-$145,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 


Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.



Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 87911




Nearest Major Market: New York City
Nearest Secondary Market: Newark

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