Corporate Vice President, Sr. Technical Product Manager

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Date: Jul 3, 2022

Location: Jersey City, NJ, US

Company: New York Life Insurance Co

 

 

When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

 

 

 

Senior Technical Product Manager, GuideMe  

At New York Life, we offer our clients sound finance advice through a protection-first lens. We use an outcome-orientation that’s delivered with genuine care and designed to offer real peace of mind.

 

GuideMe is the digital planning tool that helps our agents bring this approach to life. It’s designed to help our agents build rapport and understand a client’s situation, better match a solution to a need, and simplify communication of the value of that solution. The end result of GuideMe is a shift from product sales to relationship building in a way that meets the evolving expectations of modern consumers.

 

The early field results and feedback on GuideMe have been very positive. GuideMe reduces case design work and training needs, keeps appointments on track, and helps build agent confidence by providing guardrails for a conversational appointment flow. The early evidence shows that agents who use GuideMe are more effective as a result.

We have ambitious plans for GuideMe in 2022 and beyond. Our roadmap includes experiences that cater to a wider range of increasingly sophisticated agent practices and client types, as well as cover an expanded number of New York Life products.

 

The New York Life product suite is already a critical component of delivering the GuideMe experience to consumers. The importance and sophistication of the role NYL products play in GuideMe is only going to increase as the platform scales. We’re looking to add a Senior Technical Product Manager (PF6) to the team to lead our product-related efforts.

 

Responsibilities

  • Collaborate closely with key business partners across various products, including Life, Annuities, Eagle, and Investments, to drive the GuideMe product strategy
  • Lead project planning and execution of critical cross-functional initiatives linked to the overall GuideMe program
  • Create project plans, develop and execute strategies for internal coordination, including brainstorming events, focus groups, field visits, update meetings, steering committees
  • Identify and resolves problems and removes obstacles to timely and high-quality project milestone completion
  • Organize a highly effective cross-functional working teams with key work streams staffed by team members from related functional areas
  • Expand and refine GuideMe’s product choice algorithms, the logic by which products are recommended under various consumer scenarios
  • Set all assumptions and methodologies used by GuideMe for consumer needs assessments
  • Improve and expand analytical and UI techniques used to visualize New York Life product solutions for consumers
  • Validate accuracy and reliability of how all products and calculation outputs appear in the GuideMe platform
  • Provide clear communications and presentations of technical actuarial and modeling work to technical and non-technical audiences, including senior leaders
  • Determine proper methodology for measuring the business impact of GuideMe and work closely with key partner organizations to implement measurement strategy
  • Own development of the business case and return on investment determinations for the entire GuideMe platform

 

Qualifications

  • FSA, MAAA, or undergraduate (or higher) degree in a quantitative discipline, such as, finance engineering, computer science, or math.
  • Ability to influence and lead cross-functional team in the realization of project goals and time-bound deliverables
  • Ability to prioritize multiple assignments and multi-task essential; must be very organized and have excellent follow-up and problem-solving skills
  • Self-starter with strong Excel analytical skills and attention to detail; familiarity with R, Python or other similar programming languages highly recommended
  • Excellent interpersonal and business partnering skills, with the ability to collaborate effectively on cross-functional assignments that influence decision-making
  • Strong written and oral communication skills, including the ability to communicate to a wide range of technical and non-technical stakeholders with different backgrounds
  • Ability to organize complex processes, handle multiple tasks, and deal with shifting priorities, all within demanding time schedules
  • An energetic team player with a strong sense of ownership and accountability
  • Ability to find innovative and creative solutions, handle white space and add structure to ambiguous situations
  • Ability to handle multiple tasks with shifting priorities
  • Modeling experience and familiarity with a wide range of insurance and financial products a considerable plus

 

The salary range for this position is between $145,000 - $215,000. This position is eligible for a discretionary bonus and benefits.

SF:LI-KV1

 

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.

Job Requisition ID: 86511

 

 

 


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Nearest Secondary Market: Newark

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