Senior Project Manager / Scrum Master


Date: Apr 1, 2023

Location: Jersey City, NJ, US

Company: New York Life Insurance Co

Location Designation: Hybrid 



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.



Direct management and accountability for the scope, schedule, delivery quality resource and budget requirements of assigned project(s).  The Senior PM/Scrum Master will lead a variety of different types of projects supporting our Annuities / LTC / IDI / Worksite team, from initial proofs of concept to enhancements to critical NYL systems currently in use.  The PM/Scrum Master is responsible for the overall management of the project lifecycle utilizing NYL methods, tools, and templates and compliance with the NYL Technology Delivery Lifecycle governance model.  This position will plan and manage large enterprise-wide projects of high risk and complexity.


Primary Responsibilities:

  • Manage complex, cross technology application projects: Responsible for driving business outcomes; medium and large scale, complex projects involving multiple internal and external stakeholders and matrix partners with focus on strategic initiatives.
  • Manage project risks and mitigation / contingency plans. Identify program impediments and address them with appropriate urgency and escalation. Lead cross-functional meetings and foster teamwork; drive escalation and resolution of issues.
  • Monitors project progress to ensure accordance with goals, schedules and budget.
  • Follows approved TDLC and project management methodologies (Agile & Waterfall), ensuring that all required steps are followed, all required deliverables are produced, and all approvals are obtained.
  • Leads project team to deliver business and technical objectives on-time and within budget.
  • Partners with the business relationship manager and portfolio manager to optimize the delivery.
  • Act as gate keeper to ensure that all project and gating milestone / deliverables meet within TDLC framework.
  • Manage relationship with project stakeholders, including internal and external clients, keeping stakeholders informed of progress and issues in order to manage expectations on all project requirements and deliverables.
    • Orchestrates and prepares stakeholder status meetings (e.g. steering committee, weekly status depending on project)
    • Coordinates and reports on project progress and accomplishments.


Skills Required:

  • Excellent communication and stakeholder management skills
  • Experience managing large enterprise initiatives
  • Ability to work directly with business stakeholders and technical/product teams
  • Ability to build and maintain strong collaborative relationships with stakeholders
  • Consensus builder and promotion of teamwork
  • Highly collaborative with good conflict resolutions skills
  • Deep understanding of SDLC
  • Strong work ethic to help team meet commitments
  • Ability to juggle multiple disparate system projects



  • Insurance and/or Annuities background preferred but not required 
  • Executive presence with high business EQ
  • Experience in facilitation/moderation of large-scale workshops or meetings
  • Bachelor’s degree in related field preferred
  • 5+ years of Project Management or Scrum Master experience
  • Prior experience in software development as a project manager or scrum master
  • Has been accountable for delivery of projects / programs with budgets over $1 million
  • Successful track record with Agile methodologies


Hybrid Location (3 days per week in the office): New York Metro (Jersey City, Clinton, White Plains)



Salary range: $105,000-$160,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 


Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.



Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 88401




Nearest Major Market: New York City
Nearest Secondary Market: Newark

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