User Acceptance Testing Analyst


Date: Aug 15, 2019

Location: Jersey City, NJ, US

Company: New York Life Insurance Co


A career at New York Life offers many opportunities. To be part of a growing and successful business. To reach your full potential, whatever your specialty. Above all, to make a difference in the world by helping people achieve financial security. It’s a career journey you can be proud of, and you’ll find plenty of support along the way. Our development programs range from skill-building to management training, and we value our diverse and inclusive workplace where all voices can be heard. Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation. It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of


The User Acceptance Testing Analyst will work directly with the team lead to establish processes and discipline around User Acceptance Testing (UAT). This individual will embed themselves in the agile process working side by side with Product Management & Technology, understanding what is being built, what criteria define success across user and business needs, and how to test against these criteria. They will be responsible for creating and managing the execution of test plans & scripts, reporting findings and working with product owners & technology to remediate identified defects prior to release.


• Actively participate in establishing a formal process for UAT by developing test plans & scripts, identifying test populations, defining acceptance criteria, identifying defects and obtaining sign off
• Bring UAT process into digital programs across agile ‘run the shop’ work as well as standalone small and large-scale initiatives
• Organize appropriate test coverage/populations and scenarios
• Report testing findings and any issues that may impact production readiness or fail to meet agreed upon acceptance criteria
• Work with the business and technology to alleviate findings that are obstacles to releasing work product with zero defects



  • Bachelor Degree
  • 3+ years experience
  • Strong familiarity with Salesforce (Service Central) as well as some familiarity with testing methodology, system validation and/or User Acceptance Testing is a plus
  • Preferred experience with Agile practices and methods
  • Experience using digital tools such as JIRA, Rally, HP Quality Center & the Microsoft Office suite of applications preferred
  • Experience in digital at an insurance organization preferred, but not required
  • Experience interfacing with vendors and cross functional teams
  • Ability to juggle priorities and work in a fast-paced environment
  • Proven success influencing and working effectively across broad and complex organizations
  • Demonstrated customer-centricity with a strong bias toward action
  • Excellent written and oral communication skills
  • Good ability to partner and adopt shared objectives



Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.




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