Advanced Markets Network Service Analyst, Senior Representative


Date: Feb 11, 2019

Location: Leawood, KS, US

Company: New York Life Insurance Co


A career at New York Life offers many opportunities. To be part of a growing and successful business. To reach your full potential, whatever your specialty. Above all, to make a difference in the world by helping people achieve financial security. It’s a career journey you can be proud of, and you’ll find plenty of support along the way. Our development programs range from skill-building to management training, and we value our diverse and inclusive workplace where all voices can be heard. Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation. It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of


The Insurance Service Analyst will facilitate disbursement and service operational functions for Bank Owned Life Insurance (BOLI), Corporate Owned Life Insurance (COLI), and retail insurance policy transactions.  The Service Analyst will also assist in the development of process improvements to reduce manual processing and move to systematic transaction processing.




  • Process broker commissions and service fee payments
  • Marketer validation for compensation and service fee payments
  • Set up new producer and entity commission schedules as well as terminations to ensure accurate record keeping
  • Participates on project teams as commission team member
  • Develops and maintains relationships with producers and BGA commissions staff
  • Answer commission questions submitted via email and phone call
  • Analyze and validate daily production reports
  • Facilitate payment of service transactions and death claims.
  • Testing for commission calculations for new product implementations
  • Assist in the transition of manual processes into automated processes
  • Review address, owner and beneficiary changes
  • Facilitate corporate and Bank owned product commission payments
  • Validation of Executive Benefits Service fee payments.




  • Minimum of 2 years of relevant work experience
  • Bachelor’s degree preferred
  • Strong analytical skills including the manipulation and querying of data in Microsoft Access and Excel
  • Must be able to work independently, as well as being a strong team player
  • Ability to prioritize and multi-task in a fast-paced environment
  • Must have or obtain FINRA Series 6 within first 6 months
  • Must have or complete LOMA courses 1 and 2 within first year



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