CVP - Life Product Delivery Lead


Date: Jul 1, 2022

Location: Lebanon, NJ, US

Company: New York Life Insurance Co



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.



Hybrid (on-site Tues, Wed, Thurs)

Location: New York, NY (New York) (Primary), Jersey City, NJ (New Jersey), Lebanon, NJ (New Jersey)


We are looking for an execution focused technologist to lead the delivery of our Life Insurance Product introductions and oversee the technology ecosystem underpinning our policy administration.  This Delivery Lead will work closely with business partners within Life Product, Finance and our Distribution Channels to understand the multi-year strategy and develop / align technology roadmaps.  The technology strategy will not only ensure realization of the desired business value but also secure the longevity of the ecosystem. 


As a lead, you will be able to actively improve the work environment in which all knowledge workers operate and be responsible for coaching and career development of the tech resources within your team.


The individual should have both insurance industry and leadership experience as they are instrumental to the role.


Functional Responsibilities:

  • Oversee a release train of multiple scrum teams and matrixed partners to ensure the successful delivery of business value through new product introductions and enhancements
  • Provide leadership and guidance throughout the delivery lifecycle in relation to software development and testing
  • When circumstances require, take a hands-on role to ensure objectives are met
  • Mature adherence to scaled agile methodologies leveraged by the teams in order to increase velocity, quality and speed to market
  • Establish a modernization agenda focused on the evolution of the team, as well as the application ecosystem (currently primarily mainframe), aligning to best practices, industry trends and New York Life’s architectural principles
  • Works with Enterprise Architecture team to ensure standards and best practices are being adhered to
  • Ensure application portfolio meets security requirements and manage relationship with Security Review Board addressing issues proactively and as they arise
  • Ensure solution designs and development efforts aligned with the future direction of the ecosystem
  • Establish and cultivate a relationship of a trusted partner with the business
  • Collaborate closely with the business areas to understand priorities and work within technology teams to establish high level plans and estimates
  • Articulate technology issues/concerns that may emerge at any level of the technical stack, and from any component to non-IT stakeholders including senior business sponsors
  • Oversee a portfolio of projects with broad implications for the business, delivering innovative changes, leveraging both agile and waterfall methodologies and successfully addressing cross-technology and cross-platform issues
  • Maintain adherence to key quantitative metrics aligned to budget, forecast, capacity, etc.
  • Assess change impact taking into consideration both the business and technology implications
  • Establish a collaborative working relationship with internal and external teams participating in initiatives
  • Adequately assess team capacity against demand and establish velocity metrics for delivery
  • Recommends investments in new tools or the adoption of new processes/methodologies


Required Skills:

  • Ability to effectively communicate complex technical concepts to varying audiences, including non-technical business executives
  • Maintains up to date and thorough knowledge of modern mainframe technologies as well as complimentary /supplementary tools and techniques available in the marketplace
  • Possesses a broad understanding of current and emerging technologies, i.e., what is and what is not possible
  • Life Insurance Experience (2-5 years)
  • Team Leadership Experience: (2-5 years)
  • Congenial history of building consensus among competing interests
  • Knowledge of both modern and mainframe technologies
  • Knowledge of Agile Development practices
  • Bachelor's degree in a technical field and/or equivalent work experience


Desired Qualifications:

  • MBA or Master’s degree in a related field
  • High Tech, Life Insurance or Financial Services industry experience
  • Highly proficient in Assembler, CICS, PL1, COBOL, IDMS, DB2, VSAM, VSAM Transparency, JCL (Job Control Language)

SF: CC-1

SF: PC-1


Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 86256




Nearest Major Market: New Jersey

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