Corporate Vice President - Technology Solutions Lead


Posting Date: Feb 11, 2024

Location: Lebanon, NJ, US

Company: New York Life Insurance Co

Location Designation: Hybrid 



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.



We are looking for a Recruiting, Onboarding and Supervision (ROS) Technology Solution Lead and Release Train Engineer to join our technology team to develop and execute on a multi-year technology roadmap that drives increased business value from our technology investments. You will work with talented analysts, scrum masters, and test engineers to design, build, test, and enhance solutions for our business using modern technology stacks, creating exceptional experiences for our stakeholders to support business opportunities.

In this role, you will collaborate with Product Managers, Technology Development and Strategy leads and manage a cross-functional team, providing guidance, direction and support to Scrum masters, Business Analysts and Test Engineers.

This role requires a blend of technical expertise, leadership abilities, Agile methodology proficiency, excellent communications skills, and business acumen to oversee, guide, and ensure the successful delivery of solutions by multiple teams within the organization.


Key Responsibilities:


Develops and maintains a delivery roadmap that aligns with the Recruiting, On-boarding and Supervision strategic priorities and the goals of the Field Operations Value Stream, identifying opportunities for improved sequencing while focusing on successful execution.

Engages in complex initiatives, guiding teams on effectively identifying and resolving cross-dependencies.

Collaborate with architects to facilitate discovery, breakdown of tasks for cost-effective sequencing, and cross-tech engagement with the Centers for Enablement (C4E), optimizing solutions while aligning business needs with efficient execution strategies across technology domains.

Drive delivery of solutions by overseeing multiple Agile teams, ensuring alignment with business objectives and priorities.

Implement and enforce Agile methodologies and SAFe framework to optimize efficiency and productivity.  

Track and report on key performance indicators (KPIs), delivery metrics, and progress against targets to stakeholders and leadership.

Drive continuous improvement initiatives and ensure the implementation and adherence to quality assurance practices and standards to maintain high-quality deliverables.  

Address impediments and roadblocks that hinder the progress of the teams, facilitation problem-solving and decision-making to keep deliveries on track.

Identify potential risks and dependencies across multiple teams and develop mitigation strategies.  

Works closely with Development Leads and Scrum masters to deliver on team commitments, ensuring transparency of work, challenges, blockers, etc.

Works with various levels of the organization to understand business goals, strategies, capabilities, and processes to ensure cross-team alignment.

Facilitates business and Technology alignment through a collaborative, supportive, and consultative manner.

Creates and facilitates cross-team communications to enhance transparency and issue identification and resolution.

Identifies organizational requirements for the resources, structures, and cultural changes necessary to support the execution and delivery.

In partnership with a Value Stream Architect, presents gap analyses and/or IT investment roadmaps that reflect the status of the existing IT landscape, namely, its ability to contribute to future-state business capabilities around ecosystems and digital platforms for the scope of the given release train.

Responsible for coaching and career development of the resources within their teams, building a strong employee base of highly engaged resources with deep technical skills and strong business acumen.

A strong focus on the customer and connected experience to drive the productivity of end users.




Master’s or bachelor’s degree in computer science, information systems, or a related field of study.

Relevant certifications such as Certified ScrumMaster, SAFe Agilist, or other Agile-related certifications are beneficial.

Software development, architecture, data, business analysis certifications are a big plus.


Previous Experience:

Management and/or technology architecture consulting experience in the financial services industry preferred.

Five or more years of experience managing complex initiatives in software development or IT Solutions delivery. 

Prior roles involving leadership responsibilities, such as leading or managing teams, mentoring, or coaching Scrum Masters, Business Analysts, and QA personnel.

Prior hands-on software development, business and data analysis, and test engineering expertise.  




Salary range: $132,500-$197,500 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 


Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.



Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 89830




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