Senior Project Manager


Date: May 14, 2022

Location: New York, NY, US

Company: New York Life Insurance Co



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.



Insurance Solutions is seeking to hire a Project Manager with a proven track record of success. The Project Manager will play a key role in driving projects from inception through completion and lead project retrospectives as part of project closure. The Project Manager is expected to lead large programs and/or multiple projects simultaneously and drive the project teams to success through end to end facilitation of assigned projects utilizing appropriate methodology (agile / waterfall) and tools in support of key project deliverables. The position reports into the Insurance Solutions IT organization and is based in the New York City corporate headquarters/Clinton, NJ.                                                                                                        

Key responsibilities include:                                                                                                                 

  • Responsible for leading the delivery of multiple strategic initiatives using SDLC (Waterfall) and Agile/Scrum methodologies.
  • Responsible for providing project management facilitation by partnering with cross-functional teams to ensure all deliverables are produced on time, within budget and with quality results.
  • Development and maintenance of the integrated master project plan including all interdependencies and overseeing the day- to-day activities for proper project tracking and reporting of all deliverables.
  • Manages and collaborates with the project core teams and key stakeholders in detecting and documenting risks and issues with appropriate mitigants/contingency plan development and execution as needed
  • Develops and maintains RAID logs and collaborates with internal/external teams to resolve all project needs  
  • Ensures project status is proactively communicated to all key stakeholders as required.  This may require daily stand-ups, project meeting minutes and weekly project status reports that reflect the status of assigned projects and ensures project information is regularly shared, reviewed and discussed with all project core team members and key stakeholders.
  • Support and manage any ad hoc project requests as required.
  • The successful Project Manager will also support and/or champion process and tool improvement efforts to strengthen and build upon existing PMO capabilities by continuously improving project management functions and developing new capabilities as appropriate:
    • Communicate and enforce best practices.
    • Works with the key stakeholders assigned to the project to ensure the right work is being done at the right time, and that the work is ready for the team(s).
    • Educate project managers and core team members on the use of standardized tools to improve project delivery based on prior experience
    • Support the collaboration with other PMOs within New York Life to identify proven project management standards and opportunities for enterprise-wide adoption.


  • Bachelor’s degree required.
  • Project Management professional (PMP) certification a plus
  • Certified Scrum Master (CSM) certification a plus
  • 4+ years of relevant experience in Project Management within the Insurance/Finance Industry required.  Prior business analyst and/or data analyst experience is also a plus.
  • Knowledge of Insurance Industry and products (Life, Long Term Care, Disability, Group) is essential


Desired Skills:

  • Experience with preparing & delivering clear & concise presentations to senior leadership
  • Strong analytical skills coupled with an understanding of Insurance Operations Processes
  • Familiarity with Process Improvement Methodologies and Root Cause Analysis concepts
  • Critical thinking and ability to translate concepts into project definitions
  • Demonstrated analytical skills, independent thinking and ability to exercise prudent judgment. 
  • Requires in-depth expertise in Project Management knowledge and competencies.
  • Skilled in project software: SharePoint, MS Project, MS Office, and Visio.
  • Basic understanding of products sold within the life insurance/financial services industry in order to interpret business requirements.
  • Proven communication skills are a must as will be required to present to all different levels throughout the company
  • Excellent organizational skills and ability to multi-task is required





Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 84247




Job Segment: Project Manager, Social Media, Developer, Manager, Business Analyst, Technology, Marketing, Management