Associate, Regulatory Support & Oversight


Date: Oct 2, 2021

Location: New York, NY, US

Company: New York Life Insurance Co


When you join New York Life, you’re joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.





New York Life’s primary distribution channel is the career Agency sales force of more than 12,000 agents, operating in virtually every major city in the United States.  Every agent is affiliated with one of our 117 General Offices. These offices are operated by Agency management teams responsible for agent and management recruiting, development, and sales.  Approximately half our agents operate their businesses out of our General Offices, while the other half maintains independent office locations. 


Our General Offices are divided up among four Zones. In addition to our Zone offices, an Agency Home Office team responsible for strategy, finance, administration, standards, training, marketing and communications supports our agents and field managers.  The Agency operation also comprises teams charged with growing our business in key market segments, including the middle-income market, the advanced (high-net-worth) market, select cultural markets, and the women’s markets. Agents sell individual life insurance, individual annuities, and long-term care insurance products, as well as mutual funds.


This position is in the Regulatory Support & Oversight team of Eagle Strategies LLC (Registered Investment Adviser), primarily supporting the Eagle Code of Ethics monitoring in compliance with Section 204A-1 of the Investment Advisers Act, and providing additional support to Eagle's Compliance Program as required by management.


Role Overview 

  • Review initial holdings reports for new Access Persons and maintain appropriate files/documentation
  • Manage the firm's lists of Supervised Persons and Access Persons
  • Coordinate delivery of the Annual Adviser Questionnaire to 1,500 employees and FAs and ensure its timely completion. Liaise with various control partners (Compliance, Field Supervision, etc.) to address responses requiring additional review. Design and test Questionnaire form updates/revisions to ensure proper functioning and user experience
  • Administer various regulatory certifications to 1,800 employees and Financial Advisors on an initial, quarterly and annual basis via Protegent PTA. Partner with Field Supervision to ensure individuals complete all outstanding requirements
  • Tactfully communicate with new employees, Financial Advisors and staff regarding personal trading policy requirements and expectations
  • Deliver initial COE certifications and conduct appropriate follow-up to ensure completion
  • Analyze Initial Adviser Questionnaire responses for new FAs and AFAs and follow up with respondents and Compliance for additional information as necessary
  • SME for questions from employees, Financial Advisors and staff regarding the firm’s Code of Ethics program
  • Draft internal disciplinary action referrals as necessary
  • Maintain electronic data feeds from Designated Brokers by adding and removing broker accounts
  • Proactively identify and resolve compliance issues that may arise during daily activities
  • Exercise good business judgment and recognize when it is appropriate to escalate an issue
  • Assist with updating internal policies and procedures for and relating to their areas of responsibility
  • Support other RSO functions as determined by management



  • Bachelor’s Degree
  • Minimum of 2-4 years of relevant experience
  • 2-3 years of regulatory compliance or related experience in and investment advisory or financial services firm is preferred
  • Familiarity with SEC and FINRA rules, experience with Code of Ethics/personal securities trading monitoring, and experience with FIS Protegent PTA or other trade surveillance system preferred
  • Basic knowledge of investment accounts and securities trading
  • Motivated team player, able to multi-task and work independently
  • Solves problems in straightforward situations, and analyzes possible solutions using experience, judgment and precedents with moderate level of guidance and direction from manager
  • Proficient in Word, PowerPoint and Excel.
  • Excellent oral and written communication skills.



Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our Foundation. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 83952




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