Associate - Varicent Sales Performance Management (SPM) Administrator and Developer

Location Designation: Hybrid - 3 days per week 

As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success.

Role Overview:

We are seeking an experienced and motivated individual to join our team as a Varicent Sales Performance Management (SPM) / Incentive Compensation Management (ICM) Administrator and Developer. In this role, you will be responsible for managing, configuring, and enhancing the Varicent SPM software application to ensure efficient commission processing and reporting. You will also work collaboratively with cross-functional teams to deliver reliable, scalable solutions that streamline processes, improve cycle times, and ensure accuracy. This position provides a unique opportunity to drive innovation and contribute to process improvement initiatives within the organization.

What You’ll Do:

• Support the administration and maintenance of the Varicent SPM commission software application.
• Configure the application to meet business requirements, including enhancements, optimizations, and bug fixes.
• Manage the full software development life cycle, including requirements gathering, solution design, development, testing, deployment, integration, and documentation.
• Collaborate with cross-functional teams to develop solutions that eliminate manual processes, improve efficiency, and ensure accurate results.
• Create and publish dynamic dashboards and reports for commission insights and performance tracking.
• Troubleshoot and resolve complex technical issues to maintain system reliability.
• Contribute to process improvement initiatives by identifying opportunities for optimization and automation.

Required Skills:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least 5 years of software development experience, including a minimum of 2 years working with Varicent Incentive Compensation Management (ICM).
• Demonstrated experience in the insurance domain, with a strong understanding of insurance terminology, particularly in Life Insurance.
• Expertise in design, development, and testing of ETL processes and methodologies within a data warehousing environment.
• Strong SQL skills, including query optimization, performance tuning, and report development.
• Prior experience in business analysis and technical documentation for Varicent ICM projects.
• Proficiency in Agile development methodologies and participation in Agile ceremonies.
• Advanced skills in JavaScript, debugging, troubleshooting, and performance optimization.
• Proven ability to solve complex technical problems and quickly assimilate new information.

Preferred Skills:

• Strong analytical and problem-solving skills with a focus on process optimization.
• Excellent communication and collaboration skills to work with cross-functional teams.
• Ability to manage multiple priorities and deliver high-quality results under tight deadlines.

#LI-KV1

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Pay Transparency

Salary Range:  $57,500-$100,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

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Job Requisition ID: 91182