Date: May 1, 2022

Location: New York, NY, US

Company: New York Life Insurance Co



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.



Position Summary

The CVP, UW Rules Automation role provides support to the production underwriting teams and management by leading NYL's rules-based underwriting automation efforts enabled by our low-code, configuration-based AURA toolset. 

Working under the direction of the SSG BA/UAT team leader, the CVP, UW Rules Configuration is responsible for managing a team of business analysts/rule configurators that assess rule requirements, configure/test rule changes, and deliver new UW rules features and maintenance changes leveraging our Automated Underwriting and Risk Analysis (AURA) rules maintenance tool.

Key accountabilities include, but not limited to:


  • Responsible for review and analysis of requirements to ensure AURA capabilities can support the business need
  • Review requirements, including disclosure types, evidences and multivariate conditions to find if AURA functionality exists to support the design. If gaps, document high level requts for RGA product team
  • Monitor underwriting automation trends and help quantify the projected business impact of new rules features to inform AURA UW Product Owner backlog grooming and prioritization
  • Submit enhancement requests to AURA Helpdesk for RGA Steerco Approval and maintain future roadmap of AURA base enhancements
  • Map NYL impairments/elements to AURA data and update mapping documentation
  • Collaborate with NYL Technology Disclosure Mapping team to maintain our Java service used to translate NYL data elements to AURA Inner XML standard
  • Collaborate and influence UW Medical Directors and UW leadership when setting new or updating existing guidelines for impairments to minimize rule complexity
  • Strong team building skills and communication skills
  • Partner with testing teams to create test scenarios, assess defects and coordinate closure


Major Responsibilities

  • Lead team responsible for building rules; cross collaborate, raise issues and blockers
  • Build backlog of rules and prioritize into sprints
  • Assign user stories to configurators based on complexity and capacity
  • Identify rule requirements gaps (i.e. new BOM or new capability) and document high level reqts for AURA product team
  • Provide input on direct reports' annual goals and expectations; proactively handle the performance management process with each direct report
  • Maintain a strong working knowledge of our administrative systems, product rules,  Underwriting Guidelines and medical factors impacting mortality
  • Recruiting responsibilities for respective team (s)
  • Expense Management (travel, supplies, overtime, etc.
  • Coach and train staff; provide on-going feedback in addition to performance reviews; conduct team and individual meetings
  • Requires advanced understanding of practices and procedures in own discipline and basic knowledge of other disciplines
  • Applies understanding of the company and how own area contributes to the achievement of objectives
  • May manage either a team of professionals and/or managers; adapts plans and priorities to meet service and/or operational challenges
  • Identifies and resolves moderately complex problems
  • Responsibility for the delivery of end results focused on operational excellence
  • Makes decisions guided by function/business plans and policies that impact the team and related teams’ ability to achieve objectives
  • Guides and influences others internally in other areas and/or externally, including senior leaders



  • Bachelor's Degree required; Master’s degree preferred
  • 5-10 years’ experience; Minimum of 5-7 years life new business and/or underwriting experience
  • Proficiency in MS Office Suite
  • Strong background in life underwriting, underwriting rule development and analysis
  • Preferred experience with Agile practices and methodologies
  • Excellent understanding of development concepts and SDLC methodologies
  • Experience with RGA's AURA rules maintenance and disclosure maintenance (RMT & DMT) toolset preferred


Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 85975




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