Corporate Vice President, Agency Communications Lead

Location Designation: Hybrid - 3 days per week 

Business Unit Overview

Our Agency distribution system is the cornerstone of New York Life, where dedicated individuals like you connect with clients and build lifelong relationships. As part of our team, you'll equip agents with the tools and training they need to thrive. Your work helps foster financial security for countless individuals, shaping their futures and contributing to the growth of the business.

Role Overview:

The Agency Communications Lead will play a critical role in driving the organization’s key priorities by developing and executing effective communication strategies that:
• Provide field employees, agents, and advisors with the information they need to grow their offices and practices;
• Engage them in New York Life’s strategy and their role in it; and
• Continuously enroll them in the company’s culture and mission.
 

Managing a team of communications planners, writers, designers, and digital communications specialists, the Communications Lead will work with Agency leaders to build a deep understanding of specific agent and manager cohorts – including demographics, goals and expectations, and specific challenges – so that communications can be tailored to have greater impact.
 

This role requires a strategic thinker who can balance dynamic day-to-day communication needs with longer-term objectives and who can collaborate effectively with Agency senior leadership, Corporate Communications, and others to plan for the full breadth of messages – both strategic and tactical – that need to be delivered and reinforced.
 

What You’ll Do:
• Governance and management of key communications channels for the field, including a robust intranet site, emails, and content for large online and in-person meetings, utilizing analytics and other feedback channels to drive continuous improvement.
• Communications support for Agency senior leaders, including business updates for the CEO, Board of Directors and rating agencies, correspondence, and personal branding (thought leadership, social media).
• Connecting the field to the company’s history and culture, as well as with each other, through storytelling via the field intranet, a quarterly culture magazine, and physical displays in both the Home Office and our General Offices across the country.
• Developing and maintaining a comprehensive content calendar for both the field and Agency employees, ensuring a steady stream of relevant and impactful messaging.
• Maintaining clear processes, workflows, and standards to drive efficiency, quality, and consistency in all communications, while looking ahead to the transformational opportunities created by AI and other tech advances.
• Providing visionary leadership and direction to the Agency Communications team, fostering a culture of innovation, collaboration, and excellence, and developing top talent to ensure the team is high performing and future ready.
• Fostering an ever-deeper understanding of field dynamics among leaders in other Foundational Business and corporate teams to support integrated communications planning across the organization and to ensure agents’ and field managers’ needs are met consistently.
 

What You’ll Bring:
• Bachelor's degree or equivalent; advanced degree preferred
• 10+ years of corporate and/or sales communications experience
• Exceptional written and verbal communication skills, with the ability to craft messages for diverse audiences and purposes
• Experience in life insurance, financial services, or a related industry
• Deep understanding of content strategy, sales enablement and internal communications best practices
• Collaborative mindset and ability to build strong partnerships across functions and levels
• Adept at managing multiple priorities in a fast-paced, dynamic environment
• Strong leadership presence, with the ability to inspire and influence others
• Forward thinking, results driven, and passionate about driving continuous improvement
• Highly organized and efficient
• Collaborative and deadline driven
• Proven success in driving transformation within a communications function, including governance and modernization efforts

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Pay Transparency

Salary Range:  $160,000 - 220,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

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Job Requisition ID: 91254