Corporate Vice President, Digital Product Management and Strategy


Date: Mar 31, 2019

Location: New York, NY, US

Company: New York Life Insurance Co


A career at New York Life offers many opportunities. To be part of a growing and successful business. To reach your full potential, whatever your specialty. Above all, to make a difference in the world by helping people achieve financial security. It’s a career journey you can be proud of, and you’ll find plenty of support along the way. Our development programs range from skill-building to management training, and we value our diverse and inclusive workplace where all voices can be heard. Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation. It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of


NYL’s Digital Consumer Digital Properties team is responsible for building and maintaining NYL’s digital front door, driving consumer engagement, conversion and brand preference. The Corporate Vice President, Digital Product Management and Strategy, will be responsible for defining the overarching strategy of how users find and engage with our agents online. This leader will work in close partnership with Agency, technology, and business partners to establish and deliver a roadmap of engaging productive experiences for prospects and clients. This leader understands customer needs and how to deliver solutions that leverage the latest technology to deliver business results. The person in this role should be a self-starter, comfortable with navigating ambiguity, and be passionate about driving change and transformation across the organization.


Key Responsibilities

  • Set the strategy for core digital experiences in partnership with cross functional business teams and technology
  • Monitor in market performance (both data and user feedback); understand impact of efforts and as an input to next set of product iterations
  • Be a thought leader on digital developments in the marketplace and have a strong point of view of opportunity/impact for discovering agents online
  • Deliver compelling communications to all levels of the organization to ensure understanding and generate excitement
  • Develop business cases to support continued investment in core digital experiences



  • Proven track record in leading a cross functional team comprised of a variety of stakeholders to deliver a winning strategy across a large, matrixed organization
  • Passionate about technology and excited about the impact of disruptive technologies
  • Creative and innovative user-centric mindset
  • Strong project management skills, resourceful and results-driven. Tenacity to get stuff done.
  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously
  • Strong verbal and written communications skills; position-appropriate mentoring/leadership abilities
  • Ownership mentality, entrepreneurial drive, and proven ability to influence others
  • 7+ years digital projects and program management experience








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