Head of Fraud Risk Management


Date: Jul 6, 2019

Location: New York, NY, US

Company: New York Life Insurance Co


A career at New York Life offers many opportunities. To be part of a growing and successful business. To reach your full potential, whatever your specialty. Above all, to make a difference in the world by helping people achieve financial security. It’s a career journey you can be proud of, and you’ll find plenty of support along the way. Our development programs range from skill-building to management training, and we value our diverse and inclusive workplace where all voices can be heard. Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation. It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.



  • Develop the enterprise-wide fraud risk management function within the Operational Risk Department
  • Collaborate with Chief Risk Officers, Business units, Compliance, Special Investigations Unit, OGC and Technology to optimize strategies to identify and mitigate fraud risk
  • Ensure information sharing and best practices across NYL fraud programs to help identify, measure, mitigate and monitor fraud risk across all business areas consistent within NYL’s risk appetite
  • Assist the business areas in developing and utilizing data analytics to prevent, identity and/or mitigate fraud
  • Identify and escalate key items of concern regarding fraud or potential fraud
  • Provide NYL fraud reporting for management and applicable risk committees
  • Establish NYL fraud risk assessment process
  • Develop process and framework to proactively identify fraud issues where needed
  • Provide analytic solutions and processes to address fraud issues where needed
  • Be apprised of industry standards and trends to build fraud risk strategies
  • Interact with other companies to help develop fraud sharing and best practices in consortiums or bilaterally
  • Institute an effective governance model to provide ongoing monitoring and oversight to optimize efficiency and effectiveness of Fraud Risk Management functions
  • Provide advice and guidance to Incident Response teams
  • Cyber fraud is not main focus but will need to coordinate with the CISO and information security team and technology teams



  • 10 years minimum of related experience within insurance or banking industry
  • Excellent executive and senior management level communicator
  • Broad and deep Fraud risk technical knowledge
  • Strong knowledge of data analytics
  • Strong people management, internal consulting, and partnering skills
  • Ability to influence with or without authority to achieve desired outcomes
  • Balance and successfully manage competing priorities




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