Corporate Vice President - Senior Incident Response Coordinator


Date: Jan 12, 2022

Location: New York, NY, US

Company: New York Life Insurance Co


When you join New York Life, you’re joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.




The Senior Incident Response Coordinator is a key function of the Computer Security Incident Management Team (CSIM) reporting to the CSIM Manager. The CSIM Senior Coordinator will utilize their significant background in regulatory and governance frameworks, technology, and incident response procedures to act as a subject matter expert in Cybersecurity Incident Response, and both build a business division IR program as well as manage and coordinate cross-functional response actions for high impact cyber incidents with minimal guidance. The individual will leverage their subject matter expertise to assist in performing ad-hoc current state maturity assessments, work with team members and key enterprise stakeholders in the development and maintenance of a business division's Cyber Incident Response Program, including documentation, execution and maintenance of processes, and implementation and use of technologies to create efficiencies within existing and newly planned capabilities. The individual will be adept in incident and crisis management, able to assert authority and calm in stressful situations, and leverage established and ad-hoc processes in response to guide response efforts in alignment with industry best practices, regulatory compliance, and legal obligations.



  • Works with a specific business division technical and operational leadership and staff to build an effective organic Incident Response program, to include processes and resources aligned with the corporate program
  • Performs incident analysis to identify and classify cyber security incidents within the context of a significant revenue-generating business unit as well as the entire enterprise with minimal guidance
  • Responds to computer security incidents according to established response processes, leverages other team members and subject matter expertise where established processes do not exist
  • Acts as a subject matter expert regarding incident response processes
  • Assists and provides guidance to other stakeholders during the incident response process
  • Provides timely and relevant updates to appropriate stakeholders and key decision makers
  • Validates and maintains incident response plans and processes
  • Develops appropriate framework for, compiles, and analyzes data for management reporting and metrics
  • Analyzes potential impact of new threats and communicates risks via appropriate channels



  • Bachelor's degree or equivalent work experience.
  • SANS GCIH, ISACA, or equivalent certification strongly preferred
  • Ability to consume and synthesize intelligence about threat actors, techniques, and situations to identify emerging risk scenarios in the context of specific business divisions and the enterprise as a whole. Knowledge of and significant personal experience in end-to-end IT problem management and root cause analysis in an operational capacity in large enterprise environments
  • In-depth understanding of large enterprise IT Service and Delivery Management model, and an ability to perform an independent analysis of complex problems by distilling relevant findings and root causes.
  • An ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily understood, authoritative, and actionable manner.


Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our Foundation. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 85124




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