Digital Project Manager - Senior Associate


Date: Feb 18, 2019

Location: New York, NY, US

Company: New York Life Insurance Co


A career at New York Life offers many opportunities. To be part of a growing and successful business. To reach your full potential, whatever your specialty. Above all, to make a difference in the world by helping people achieve financial security. It’s a career journey you can be proud of, and you’ll find plenty of support along the way. Our development programs range from skill-building to management training, and we value our diverse and inclusive workplace where all voices can be heard. Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation. It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of



We are looking for a Senior Associate, Project Management, to help build out our Project Management capability to drive execution of NYL’s consumer engagement strategy and transform NYL's digital presence via delivery of new cross-channel marketing and digital capabilities and content on our web properties and marketing technology toolset.


In this role, the Senior Associate Project Management will work in close collaboration with multi-discipline stakeholders to support strategic initiative definition, planning and oversight of day-to-day work execution within NYL’s Prospect & Digital Marketing portfolio. This work will span a range of disciplines including consumer experience (CX), digital design (UX / UI), web publishing / creative content, digital / technology capability development, reporting & analytics, and beyond.




  • Develop executive level communication materials to drive the decision-making process among project sponsors and other senior executives within the company


  • Own development and ongoing maintenance of project plans and other project management documents, meeting with stakeholders and project delivery resources to gather requirements, resource needs, and provide input on solution design


  • Establish and enforce project delivery governance processes, communications plans, and cadence, including collection of regular project status reports for management and key stakeholders


  • Develop and utilize appropriate project management tools (e.g., software packages, MS Office tools & templates) and where applicable, drive methodology definition and adoption of Agile delivery approaches


  • Oversee task execution and the planning behind it – always maintaining a clear and pragmatic vision of next steps, dependencies and the “big picture” during meetings and discussions, particularly if the parameters of a project appear to be changing


  • Manage the details of a project to ensure that all action items are accomplished timely and accurately within NYL standards, while looking for opportunities to continuously improve project management processes and test new approaches


  • Ensure that projects run smoothly on schedule, staying within defined scope and on budget, proactively identifying issues and appropriately escalating concerns and potential solutions to impacted parties


  • Participate actively in subject matter expert and or management stakeholder discussions to gather data and understand issues, and account for impacts on in-flight and future work efforts


  • Help foster a productive teamwork environment, keeping parties and stakeholders focused on key outcomes that drive NYL's Digital Marketing strategy




  • Degree & Focus: Bachelors or 4 year equivalent in Business, Digital Marketing, Web / Software Development or related
  • Certifications: Project Management Professional (PMP), Agile Certification (Scrum Master, etc.) or similar certification not required, but desirable
  • Experience: 3 to 5 years


  • Strong executive presence and experience with presenting to an audience of cross-functional stakeholders within the company


  • Experience with Digital / Web project management methodologies (e.g., Agile) and related project management toolset (MS Office Suite, CA Rally, etc.) to deliver modern digital deliverables, capabilities and processes


  • Software development and / or creative campaign program management experience, including knowledge of enabling Marketing tools & technologies (e.g., Adobe Experience Manager, Salesforce Marketing Cloud), a significant plus


  • Collaborative work style and presence across audiences (disciplines and seniority levels), including strong organizational and customer management skills


  • Strong written and verbal skills with the ability communicate effectively and concisely to team members, stakeholders and external partners


  • Innovative thinker who is self motivated to complete projects and tasks on time while proactively looking for opportunities to continuously improve processes and share learnings


  • Comfortable dealing with ambiguity and demonstrated ability to work with limited direction and some autonomy





If you have difficulty using or interacting with any portions of this Web site due to incompatibility with an Assistive Technology, if you need the information in an alternative format, or if you have suggestions on how we can make this site more accessible, please contact us at: (212) 576-5811.

Job Segment: Project Manager, Social Media, Program Manager, Manager, Marketing Manager, Technology, Marketing, Management