Director of Underwriting Data Science (Morbidity APS)


Date: Jan 28, 2023

Location: New York, NY, US

Company: New York Life Insurance Co

Location Designation: Hybrid 



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.



The Center for Data Science and Artificial Intelligence (CDSAi) is the 80-person innovative corporate Analytics group within New York Life, led by Chief Analytics Officer Glenn Hofmann ( We are a rapidly growing entrepreneurial department which designs, creates, and offers innovative data-driven solutions for many parts of the enterprise. For more information on CDSAi, please visit our website ( We have the freedom to explore external data sources and new statistical techniques and are excited about delivering a whole new generation of predictive analytics and artificial intelligence solutions.


In the 6 years of the existence of CDSAi we have built a lot of predictive modeling solutions that are being used by various areas in the company. We have also stood up a modern model deployment platform that allows our models to be accessed in real time or batch (via APIs) from any production system in the company.


In addition to several data science teams, CDSAi has a dedicated ML Ops team (for all infrastructure, data and model deployments), our own project management office, a model governance team, a development team (training, internships, media, events, other internal and external branding) and data science product managers.



You will apply your highly developed statistical modeling skills to create solutions for morbidity underwriting (individual and group). This includes utilizing a detailed medical and other consumer data. In addition, you will use your NLP skills to make extract useful information from structured and unstructured medical data and utilize it for data science models.


You will apply your leadership experience, high energy level and business sense to supervise staff, communicate with internal stakeholders and external vendors while effectively leading complex analytics projects from development data creations to full integration into the real-time underwriting process.  


You will apply your consulting experience, empathy and comprehension of various business areas and their leaders to keep our work connected to their business interests and mindsets.




  1. Leads the underwriting data science team responsible for morbidity underwriting models. This includes various solutions such as morbidity claims prediction and accelerated underwriting models. The second responsibility is extracting features from Attending Physician Statements (APS) and digital health data (DHD) for the purpose of incorporate such data into various data science solutions.
  2. Utilizes advanced statistical/AI techniques to create high-performing predictive models and creative analyses to address business objectives and client needs.
  3. Managing various stakeholders during project execution to successfully deploy the solutions into full production. Organizational effectiveness (within a complex company like NYL), storytelling and solution branding are as important as technical leadership.
  4. Manages, grows, and retains a strong team of highly skilled data scientists. Including goal setting, performance evaluation, effective resource allocation and career/skill development, hiring and training.
  5. Explores, designs, develops and gains buy-in on new valuable data science use cases. Creates a strategy and a project pipeline. Given the size and complexity of New York Life, there is ample opportunity for that. New use case development can lead to further growth of the team under this role.
  6. Works closely with the business areas, IT, Legal, Government relations and several other groups in designing, building, and implementing these solutions.
  7. Evangelizes the use of data-based decision making and Analytics within New York Life.
  8. Proactively and effectively communicates in various verbal and written formats with internal stakeholders on product design, data specification, model implementations, with partners on collaboration ideas and specifics, with internal clients and stakeholders on project/test results, opportunities, questions. Resolves problems and removes obstacles to timely and high-quality project completion.
  9. Works collaboratively with project and product managers within CDSAi and on other teams.
  10. Supports internal events, expos, lunch & learns, etc. with displays and presentations.
  11. Follows industry trends in insurance and related data/analytics processes and businesses. Functions as the analytics expert in meetings with other internal areas and external vendors. Contributes ideas and actively participates in proof-of-concept tests of new processes and technologies.
  12. Stays up to date on existing and proposed legislation and regulation (on federal and state level) that impact AI in underwriting. Assures compliance with regulatory and privacy requirements during design and implementation of modeling and analysis projects.
  13. Travels to events and vendor meetings as needed (< 5%).


Required qualifications


  1. Technical expertise


  • Graduate-level degree with concentration in a quantitative discipline such as statistics, computer science, mathematics, economics, or similar.
  • 8+ years of experience with predictive analytics using large and complex datasets.
  • Substantial expertise in both parametric statistical modeling techniques (linear regression, GLM, survival analysis, time series, etc.) and non-parametric techniques (GBM, NN, NLP).
  • Expertise in regularization techniques (Ridge, Lasso, elastic nets), variable selection techniques, feature creation (transformation, binning, high level categorical reduction, etc.), validation (holdouts, CV, bootstrap) and model performance measures (may need to create new ones).
  • Substantial prior programming experience in languages such as R, Python, SPARK, SQL. Exposure to GitHub.
  • Demonstrated expertise in deploying real-time models into production environments. This includes production-ready code, containerizing models, testing, and integration into business processes.
  • Detailed recent NLP experience is a plus (basic techniques, large language models, transformers, etc.)
  • Individual medical data expertise (labs, Rx, diagnosis, treatments, claims) is a plus.
  • Experience with disparate impact testing vs. protected classes of statistical models is a plus.


  1. Leadership, business and other non-technical


  • 6+ years of direct people management experience, including growing a technical team and recruiting (and retaining) talent. Proven ability to effectively manage own and associates’ time while multitasking between multiple, time-sensitive projects and competing priorities in a dynamic business environment while maintaining strong, productive relationships with internal stakeholders and external partners. Ability to provide technical guidance to direct reports.
  • 3+ years of consumer underwriting experience.
  • Demonstrated organizational effectiveness on substantial projects that involved significant cultural change at a large company.
  • Strong verbal and written communications skills, listening and teamwork skills, and effective presentation skills. This is essential since you will have a lot of exposure to different internal groups (Underwriting, Data, IT, Legal, Government Relations, etc.) as well as third-party data vendors and consultants.
  • Demonstrated success in creating measurable business benefit from analytics while interacting with many stakeholders in a complex organization.
  • Demonstrated experience in strategic and analytical leadership. Executive presence on high-level meetings.
  • Health or life insurance experience is a plus.



51 Madison Ave, Manhattan (3 days/week). The successful candidate must live within or be willing to move within commutable distance of the office. Relocation assistance is available.






Salary range: $145,000-$215,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 


Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.



Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 88237




Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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