Location Designation: Hybrid - 3 days per week 

Launch Your HR Career at New York Life

Business Unit Overview

At New York Life, people are at the center of everything we do — and our Human Resources team helps shape experiences that empower employees to grow, thrive, and succeed. From onboarding and learning programs to leadership development and talent strategy, our team plays a key role in building a workplace where employees can do their best work.

As part of the Talent Enablement team, you’ll gain exposure to how large-scale HR operations and talent programs come to life behind the scenes. You’ll work alongside collaborative teammates, contribute to meaningful projects, and help improve the employee experience through smarter processes, technology, and innovation.

If you’re curious, organized, tech-savvy, and excited to learn, this is a great opportunity to kick-start your career in HR and Talent Management.

Role Overview

The Talent Management Operations Specialist is an entry-level opportunity designed for someone looking to build a strong foundation in Human Resources, operations, and HR technology. In this role, you’ll help support the processes and programs that power the employee experience across onboarding, learning, talent initiatives, and day-to-day operations.

This is more than just an administrative support role — it’s an opportunity to learn how HR operations function at scale while contributing ideas that improve efficiency, simplify workflows, and enhance the employee experience. You’ll gain hands-on experience with operational processes, reporting, process improvement, and emerging tools including AI and automation technologies.

We’re looking for someone who enjoys solving problems, learning new systems, staying organized, and finding smarter ways to get things done.

What You’ll Do

• Help support key HR and talent operations processes, including onboarding coordination, workflow tracking, employee support, and program administration

• Partner with teammates across HR and the business to help ensure a smooth and positive employee experience

• Assist with documenting processes, updating procedures, and identifying opportunities to improve efficiency and consistency

• Use reporting and operational data to help identify trends, solve problems, and support process improvements

• Explore innovative tools and technologies — including AI and automation solutions — to help streamline workflows and reduce manual tasks

• Support project work and operational initiatives that help improve how talent programs are delivered

• Respond to employee and stakeholder questions with professionalism, responsiveness, and a customer-first mindset

• Learn and grow within a collaborative team environment that encourages curiosity, continuous improvement, and development

What You’ll Bring

Required Qualifications

• Bachelor’s degree or equivalent experience in Human Resources, Business Administration, Operations, or a related field preferred

• Internship, campus leadership, customer service, administrative, operations, or other experience that demonstrates organization and problem-solving skills

• Interest in HR operations, process improvement, and creating efficient ways of working

• Curiosity and enthusiasm for learning new technologies, including AI and automation tools

• Ability to handle confidential information with professionalism and discretion

Why Join Us?

• Gain hands-on experience across multiple areas of HR and Talent Management

• Learn from experienced HR and business professionals

• Build valuable operational, analytical, and technology skills early in your career

• Work on meaningful initiatives that impact employee experience and organizational success

• Be part of a collaborative team that values innovation, curiosity, and continuous learning

Pay Transparency

Salary Range: $51,500-$66,000 

Overtime eligible: Nonexempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

​Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 94046

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