HR Specialist - Payroll


Date: Jun 16, 2022

Location: New York, NY, US

Company: New York Life Insurance Co



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.


We are looking for a self-starter with excellent written and verbal communication skills and acute attention to detail, along with strong execution and time management skills. The ability to handle confidential and sensitive information in an appropriate manner is critical. As an HR Specialist, you will be exposed to on-the-job training within a fast-paced environment. We will provide guidance and direction on various HR processes and procedures. Coaching and feedback are provided to help you gain the necessary skills to be successful. Duties and responsibilities for this Specialist role include but are not limited to:


Job responsibilities:

  • Run and reconcile scheduled payroll cycles (bi-weekly/monthly/annually).
  • Receive, analyze, and administer garnishments in compliance with all legal requirements.
  • Process off-cycle payrolls when checks are needed immediately for legal/compliance reasons or to fulfill special customer requests.
  • Input all transactions that are not entered by the customer or received via interface such as additional payments, overtime, start date changes and terminations.
  • Process stop payments, EFT reversals and check reversals.
  • Investigate, research, and respond to all customer inquiries received by e-mail and phone related to overtime, overpayments, pay statements, or employment.
  • Explaining difficult or sensitive information when necessary
  • Troubleshooting problems, resolving errors, and escalating issues to management
  • Participate in a variety of testing efforts for the system, support packs and other processing changes.
  • Maintaining a high standard of accuracy and attention to detail
  • Develop and maintain written procedures for current and future processes
  • Ensure compliance with MAR/SOX for relevant processes and provide support to internal and external audit process
  • Handle inquiries related to a W4 or W2
  • Acting as a liaison and providing tactical support to any HR partners needing assistance
  • Identifying opportunities for HR improvements
  • Self-sufficiently managing and executing process responsibilities and communicating status updates to appropriate partners
  • Participating within HR on project related work and special initiatives


Position requirements:

  • Bachelor’s degree in Accounting, Finance, HR or other business disciplines.
  • Preferred 1 year of relevant work experience
  • Solid proficiency in Excel, Word, and PowerPoint
  • Excellent verbal/written communication, organizational, and analytical skills
  • Desire to learn and to build a career in Human Resources
  • High mathematical aptitude
  • Strong relationship building skills and work ethic
  • Experience with data entry and administrative tasks including complex scheduling
  • Ability to work independently, take initiative and work collaboratively in a fast-paced environment while integrating attention to detail and organization.


The position is based on a hybrid work schedule, work remote on Monday and Friday and in the office on Tuesday, Wednesday and Thursday!


#LI –MM1


Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 86894




Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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