Marketing Senior Product Owner

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Date: Jan 5, 2023

Location: New York, NY, US

Company: New York Life Insurance Co

Location Designation:  

 

 

When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

 

 

Corporate Marketing is comprised of collaborative, strategic problem solvers who challenge each other and are energized to design, build, and activate connected, personalized experiences to solve business problems and best support our agent field force and customers.  


NYL is on a journey to modernize lead management and measurements ecosystem. These capabilities are highly data-driven and must work together to effectively meet and optimize our marketing objectives. The Marketing Data and Platform Enablement Practice is seeking to add a Senior Product Owner specializing in enabling these data driven capabilities.  This role will be responsible for partnering with stakeholders on prioritization and delivery of lead management and measurements capabilities. This includes working with stakeholders to identify opportunities across multiple solutions and teams, and ensuring alignment with Marketing’s strategy, business objectives, and measurement goals. The Senior Product Owner will lead, motivate, and collaborate with a cross-functional team to build, execute, and release features in alignment with Marketing’s strategic programs. This role will report to the Head of Data & Platform Enablement and have direct report(s).

 

What great looks like in this role:

•  Passionate, team-oriented problem solver who understands and differentiates between what users want vs. what they need to meet Marketing’s goals (not afraid to influence and negotiate with stakeholders)
• Ability to breakdown complex business strategies into well-defined features that can be executed on
• Demonstrate a hybrid of business, technical, and data acumen 
• Ability to articulate how data investments support business case benefits
• Ability to understand data needs across broad spectrum of initiatives to maximize investments
• Drive work across multiple complex projects with ability to identify and manage risks, problem solve, and identify alternative paths.

 

Key Responsibilities
•    Stakeholder needs assessment and requirements: partner with stakeholders within Marketing and the organization to understand and refine goals, vision, strategy, scope, use cases for Lead Management and Measurements. Identify, socialize, and prioritize data and platform requirements with relevant stakeholders within marketing and enterprise
•    Prioritized backlog, grooming, user story definition and Agile support: accountable to create, maintain, and prioritize a well-defined backlog with requirements for product features which can be easily understood. Proven ability to translate plans into feature and user story development that spans multiple agile program increments. Attend agile ceremonies including daily standups, planning, and retrospectives, working in partnership with technology teams on execution.
•    Project execution and leadership: in partnership with peer stakeholders, drive, negotiate, and prioritize activities and problem solve to mitigate risks to meet business commitments by staying on-schedule and within budget. Lead, motivate, and collaborate with a cross-functional team of stakeholders, project managers, scrum masters, business analysts, developers, and testers to build, execute and release features in alignment with strategic programs and automation initiatives
•    Digital marketing leadership: Understand business strategy to be able to influence and connect to activation plans. Brings digital marketing subject matter expertise to business and technology teams. Leverages knowledge of best practices related to use and adoption of marketing technologies. Builds on this background with knowledge of New York Life platforms and roadmap and can plan for cross platform interoperability and use. 
•    Technology selection and vendor support: Occasionally partners with business, technology and procurement to review vendors in support of lead management and evaluate solutions. Collaborate with platform vendors to influence base product roadmaps to meet New York Life’s process needs and goals.
•    Mentoring and Developing Others: Proactively plans development and mentoring activities for direct reports and identifies opportunities for hands-on work that might enhance the growth of others and facilitate the process; frequently shares own experiences with direct reports and others for the purpose of improving their personal and professional development

 

Skills & Competencies
•    Detailed oriented leader with ability to understand how the Marketing Plan is supported by a holistic data program that informs marketing recommendations and optimizes campaigns based on learnings
•    Ability to apply data integration principles at scale that meets business and regulatory requirements
•    Understanding of core lead management and measurement processes that are core to achieving successful business outcomes
•    Can drive consensus when working with a variety of stakeholders to define and prioritize data needs that drive business impact 
•    Process-oriented problem solver, ability to manage multiple initiatives and balance the need to work strategically and hands-on
•    Strong verbal and written communications combined with technical and data acumen
•    Self-starter, comfortable with navigating ambiguity, and passionate about driving change
•    Strong negotiating and consulting skills
•    High attention to detail and proven ability to manage multiple, competing priorities simultaneously
•    Ability to manage stakeholder engagement and appropriately set expectations
•    Ability to motivate teams and individuals by prioritizing and leading continuous improvement
•    Ability to manage, mentor, and guide team members through professional and personal growth


Experience
•    Bachelor’s Degree
•    Minimum of 7-8 years of relevant experience with 3+ years specializing in enabling data-driven experiences
•    Experience with Agile/Scrum/SAFe
•    Demonstrated experience in strategic and analytical leadership
•    Demonstrated experience in implementing data-driven experiences
•    Demonstrated ability to motivate teams and individuals by prioritizing and leading continuous improvement
•    Experience as a data analyst in the finance industry preferred (experience in Life Insurance highly preferred)
•    Prior experience in documenting and implementing business processes 
•    Prior experience in Data Management discipline a plus
•    Prior experience in Lead Management / Generation a plus
•    Demonstrated experience as people leader who drove positive outcomes for the business while nurturing and growing team members


High-Performing Marketing Norms
•    Open and honest communication
•    Active participation with results orientation 
•    A strong sense of inclusiveness, working as one team with a common goal
•    Solve for the end-state with the ability to make choices on what we execute in the short-term
•    Fair and balanced consideration of all voices with a bias toward spirited debate and issue resolution
•    Commitment to making things better, without fear of speaking up

 

Department:  Marketing
Location:  Home Office (NYC)
Reports To: Head of Data & Platform Enablement

 

Key Words
•    Product Owner
•    Data Manager
•    Data Management
•    Lead Management
•    Marketing Data Analyst
•    Product Management

 

SF: #LI-LS1

#LI - HYBRID
 

 

 

Salary range: $115,000-$175,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

 

Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.

 

 

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.

Job Requisition ID: 88274

 

 

 


Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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