Risk Officer


Date: Aug 2, 2019

Location: New York, NY, US

Company: New York Life Insurance Co


A career at New York Life offers many opportunities. To be part of a growing and successful business. To reach your full potential, whatever your specialty. Above all, to make a difference in the world by helping people achieve financial security. It’s a career journey you can be proud of, and you’ll find plenty of support along the way. Our development programs range from skill-building to management training, and we value our diverse and inclusive workplace where all voices can be heard. Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation. It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.


The Retail Life and Marketing Risk Officer will be responsible for the Risk Management function within Retail Life and Marketing. This officer will be an integral member of the Retail Life and Marketing leadership teams and will be relied on to understand the key risks facing the organization, including insurance, financial, operational, and business risks. The Retail Life and Marketing Risk Officer will need to work collaboratively with Retail Life and Marketing leadership, Insurance & Agency Group’s (IAG) Risk Management office, and Risk Officers from around the organization to deliver innovative solutions to complex risk issues. Decisions made will have an impact within Retail Life and Marketing and across the broader organization.


  • Member of the Retail Life and Marketing leadership teams expected to bring a risk perspective to strategic discussions and tactical issues. Work closely with IAG’s Risk Management office and serves as a liaison between Retail Life and Marketing and the broader risk management organization.
  • Work with the various Retail Life and Marketing businesses and functional areas to assess risks and develop mitigating strategies. Act as a liaison between the business and broader enterprise-wide risk management programs that are being implemented, e.g. Third Party Risk Management.
  • Perform detailed risk assessments of the Retail Life and Marketing organizations, driving the development of the Retail Life and Marketing risk self-assessments for insurance, financial, operational, and business risks. Risk registers and risk dashboards will need to be updated and maintained.
  • Develop and report on key Retail Life and Marketing risk metrics on a regular basis.
  • Represent Retail Life and Marketing in supporting IAG’s Risk Management office in various risk analyses.
  • Evaluate emerging risks and stay abreast of industry developments, current events and industry best practices that might impact the organization.
  • Represent Retail Life and Marketing, or ensure proper representation, on various company-wide committees and working groups to address specific risks, e.g. fraud risk.
  • Oversee the maintenance and compliance with business continuity and record retention plans for Retail Life and Marketing.
  • Implement Governance, Risk and Compliance (GRC) tool within the business unit.
  • Collaborate and work with other second line of defense functions and senior business leaders to:
    • Develop and timely implement policies, procedures and controls designed to ensure compliance with applicable laws, regulations and risk management standards; and
    • Create and perform scheduled testing to measure adherence with such policies, procedures and controls.
  • Reporting structure:
    • Reports directly to IAG’s Chief Risk Officer for Retail Life, Marketing, Retail Annuities, Agency, and Service
    • Reports on a dotted line basis to Retail Life Business Head and Marketing Business Head
    • Position located in NY Home Office
  • Risk Officer responsibilities could expand in the future to include other IAG businesses.
  • Help promote a strong risk culture of integrity, transparency, accountability, collaboration and continuous improvement.



  • Minimum of 6 years relevant Retail Life and Marketing or related business experience
  • Experience in Service Operations, Inforce Management, and/or Product Administration is highly valued
  • Relevant certifications preferred (CFA, FRM, PRM, or CERA)
  • Superior communication skills, both written and verbal, with the ability to influence others
  • Able to stay abreast of multiple issues, knowing when appropriate to perform a deeper analysis
  • Strong technical, analytical and problem solving skills
  • Able to work both independently and as part of a broader team
  • Inquisitive by nature with a willingness to take on new challenges




If you have difficulty using or interacting with any portions of this Web site due to incompatibility with an Assistive Technology, if you need the information in an alternative format, or if you have suggestions on how we can make this site more accessible, please contact us at: (212) 576-5811.

Job Segment: Risk Management, Social Media, CFA, Finance, Marketing