Life Insurance Product Manager


Date: Dec 15, 2018

Location: New York, NY, US

Company: New York Life Insurance Co


A career at New York Life offers many opportunities. To be part of a growing and successful business. To reach your full potential, whatever your specialty. Above all, to make a difference in the world by helping people achieve financial security. It’s a career journey you can be proud of, and you’ll find plenty of support along the way. Our development programs range from skill-building to management training, and we value our diverse and inclusive workplace where all voices can be heard. Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation. It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of


In this newly created role, the Life Product Manager, will join a cross functional team dedicated to investigating and providing resolutions on a range of diverse product administrative issues.  The successful incumbent will leverage their knowledge of life products, ability to multi-task and collaborate, and strong attention to detail to investigate issues and recommend solutions in an Agile framework (formal Agile training not required).   This role requires a general understanding of our Life Product and requires collaboration with others across the organization to solve problems.



  • Develop deep understanding of our offerings, regulatory landscape, strengths, weaknesses, customer targets & needs, distributors, market trends through various tools (e.g. surveys, research, interviews etc.) and connect the dots to see how they impact our business
  • Provide life product expertise, guidance, and product-related decisions to business partners
  • Investigate issues as they arise and identify a course of action and socialize recommendations with stakeholders
  • Collaborate with Product Manager, Technology, Legal and Actuarial teams to implement proposed resolutions and approaches
  • Inform Service, Agency and Marketing teams on impacts to policyholder and agent communications
  • Document root causes and specifications and work with Technology to set controls to prevent further issues
  • In partnership with leadership, prepare materials for Steering Committee



  • Bachelor Degree preferred
  • 3+ years of relevant experience with focus on Product Management/Development/Service or equivalent experience within life insurance industry.
  • Life Insurance taxation knowledge helpful
  • Positive, energetic and love tackling problems
  • Intellectually curious and like to experiment
  • Team player and have the ability to build strong working relationships with your business partners
  • Self-starter who can independently seek information, corral resources and deliver results without waiting for direction
  • Detailed, data-driven and good at writing business proposals in meaningful way
  • Expert communicator (explaining complex requirements in laymen terms when needed)



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