Senior Associate, Strategic Capabilities, Retail Life Business


Date: Dec 8, 2018

Location: New York, NY, US

Company: New York Life Insurance Co


A career at New York Life offers many opportunities. To be part of a growing and successful business. To reach your full potential, whatever your specialty. Above all, to make a difference in the world by helping people achieve financial security. It’s a career journey you can be proud of, and you’ll find plenty of support along the way. Our development programs range from skill-building to management training, and we value our diverse and inclusive workplace where all voices can be heard. Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation. It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of


Position Summary:

New York Life's Insurance & Agency Group is seeking a highly qualified individual for the role of Senior Associate, Strategic Capabilities. This team is responsible for development and delivery of strategic capabilities, including application of new data (e.g. digital health data) and advanced analytics techniques, to deliver customer value or operational efficiencies across the life insurance value chain.

This is a unique opportunity to have a significant impact on the future growth and operations of the company through the development of key strategic capabilities as New York Life (and the life insurance industry as a whole) is at an early stage of developing a customer-centric strategy, business model, marketing and risk assessment capabilities. The ideal candidate will have prior consulting experience, with a strong understanding of the insurance business.


Major Responsibilities:

  • Support cross-functional teams across a broad range of functional areas to enable execution of NYL’s multi-year purchase experience and UW innovation strategy
  • Contribute to project planning and execution of critical cross-functional initiatives linked to the development of key strategic capabilities for New York Life
  • For above projects, support all activities related to strategic goal identification, roadmap development, detailed workstream planning and execution, resource requirements and availability, and governance and program management
  • Create highly effective cross-functional working teams with key workstreams staffed by members from related functional areas
  • Work with external partners and vendors to conceive and execute a process for evaluation of new, innovative data sources for risk assessment and advanced analytics
  • Support pilot projects to evaluate new data sources and analytics capabilities
  • Help set pilot evaluation criteria, work with operational teams to operationalize data and capabilities that successfully meet pilot criteria
  • Manage project governance, and effectively communicate project status with senior management on a regular basis
  • Support strategic decision making with research, modeling, analysis & effective presentations of key factors influencing and driving the businesses
  • Drive collaborative development of core long-term strategic operating plan, including execution strategy, capability gaps, strategic initiatives and key performance indicators
  • Develop materials to communicate strategy to various constituencies, including executive management, board and employees


  • Demonstrated track record of participating in high-functioning cross-functional teams and collaborating effectively across a broad range of functions and stakeholders
  • Strong execution orientation an absolute must, demonstrated change management skills
  • Self-motivated, with strong leadership skills and executive presence
  • Collaborative work style and leadership presence with ability to effectively interact with and earn trust of peers and mid-senior management across the organization
  • Very strong analytical and synthesis skills required
  • Ability to prioritize multiple assignments and multi-task essential; must be very organized and have excellent follow-up and problem-solving skills
  • Excellent Powerpoint and Excel skills required; experience with databases and analytic/statistical tools helpful
  • Ability to communicate effectively with senior management (presentations, emails and discussions)
  • Knowledge and understanding of NYL’s insurance and annuity products and distribution very helpful



  • 7+ years of experience in roles across consulting, corporate strategy, corporate business development, product management requiring in-depth business/financial analysis, synthesis and presentations to senior management
  • Top-tier management consulting firm or internal consulting experience strongly preferred; M&A experience a plus but not required
  • Knowledge of the Life Insurance industry a strong plus
  • Solid experience with and aptitude for conducting research and analysis, including fairly detailed financial analysis



  • Bachelor’s degree in Finance, Business, Engineering or related field






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