Senior Associate, Digital Corporate Communications Strategy


Date: Jan 22, 2019

Location: New York, NY, US

Company: New York Life Insurance Co


A career at New York Life offers many opportunities. To be part of a growing and successful business. To reach your full potential, whatever your specialty. Above all, to make a difference in the world by helping people achieve financial security. It’s a career journey you can be proud of, and you’ll find plenty of support along the way. Our development programs range from skill-building to management training, and we value our diverse and inclusive workplace where all voices can be heard. Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation. It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of


Digital Project Partner

As a Digital Project Partner, you will work across the Corporate Communications team, with Corporate Technology, and with internal Business Clients throughout the company, to support engagement with the company’s collaborative intranet, known as “The Square”. The position will report to the Enterprise Community Manager and work in support of employee-facing content on the site.


Duties include:

  • Executing on long-term and day-to-day site launches and management tasks with activity as a subject matter expert (SME)
  • Providing guidance and consulting to develop, then execute, solutions for business clients’ online information
  • Managing to delivery timelines and regular status updates to business clients and The Square’s leadership team and associated Steering Committee
  • Meeting with business client and other teams within Corporate Communications as needed
  • Applying creative problem-solving, has decision-making latitude, and managing client relationships
  • Leveraging design conceptualization and standard HTML & CSS construction skills
  • Prioritizing project deliverables with minimal supervision and in accordance to brand, compliance, and web standards; expected to recommend improvements and provide constructive criticism for design requests
  • Managing all “location-related” pages of The Square on a daily basis
  • Delivering creative problem-solving to design requests in accordance to brand, compliance, and web standards
  • Supporting the definition of a future-facing Digital Workplace strategy, that ensures our employees can be productive, engaged, and have access to the tools and resources they need to do their jobs


Required Qualifications and Experience:

  • Undergraduate degree in related field and proven expertise in digital technology, social media, collaborative platforms, or online community management
  • At least one year of hands-on, expert experience with the Jive platform, and experience of other collaborative intranets desired
  • HTML, CSS, MS Office, Adobe Creative Suite
  • Excellent communication skills (written and oral) and an active self-starter
  • Intellectual curiosity, an appetite to learn, and a desire to continuously enhance the value we provide to our all employees and business areas of the company
  • Have the ability to think critically; taking a situation that is described and hunting down the possible solutions
  • Have an eye for detail
  • Collaborative team player with successful experience as part of cross-functional teams and projects



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