Senior Associate, Regulatory Review and Reporting


Date: Mar 31, 2021

Location: New York, NY, US

Company: New York Life Insurance Co


When you join New York Life, you’re joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.



Regulatory Review and Reporting, Senior Associate

New York Life Insurance Company (“New York Life”) is the largest mutual life insurance company in the United States. Founded in 1845 and headquartered in New York City, New York Life reported 2017 operating earnings of $2.06 billion. Total assets under management at year end 2017, with affiliates, totaled $586 billion. 

New York Life holds the highest possible financial strength ratings currently awarded to any life insurer from all four of the major ratings agencies: A.M. Best, A++; Fitch AAA; Moody’s Aaa; Standard & Poor’s AA+ (Source: Individual independent rating agency commentary as of 8/1/17). 

Financial strength, integrity and humanity—the values upon which New York Life was founded—have guided the company’s decisions and actions for over 170 years.

Role Overview:

New York Life’s Regulatory Review Unit (“RRU”) within the corporate compliance department is responsible for reviewing and responding to regulatory inquiries and examinations. RRU also handles the review and filing of necessary regulatory disclosures in accordance with various state, Financial Industry Regulatory Authority (“FINRA”), and Securities and Exchange Commission (“SEC”) rules and regulations. The RRU is seeking a Senior Associate to join the team. The Individual in this position will be responsible for day-to-day coordination of all regulatory reporting matters relating to customer complaints, civil litigations and arbitrations. The role includes ensuring accurate and timely reporting and responses consistent with corporate policy and regulatory requirements. As the coordinator, the individual will review, provide guidance, support and oversight to ensure all matters are handled effectively and in a timely manner. The individual will also track, and review matters related to judgments and liens, bankruptcies, criminal matters and regulatory actions, and terminations to determine whether a reporting obligation exists to any state or federal insurance or securities regulator such as the FINRA, SEC, state insurance departments and state securities departments. This individual will also track, coordinate and respond to regulatory requests and examinations involving sales practice violations and other regulatory and compliance issues.

Job Function and Key Duties & Responsibilities:

  • Determine the required disclosures on Form U4 and U5 related to customer complaints, arbitration, litigation and other disciplinary matters.
  • Evaluate written and verbal customer communications to determine whether the communication constitutes a complaint pursuant to FINRA Rule 4530.
  • Coordinate, prepare and ensure accurate and timely submission of regulatory filings including Form U4 and U5, Rule 4530 disclosures and state insurance department disclosures.
  • Track and conduct thorough investigations of all regulatory requests and follow-ups to ensure all responses are timely, complete, accurate and consistent.
  • Coordinate with business units, operations and the Office of General Counsel to ensure timely collection of all responsive documents and information.
  • Provide guidance to business unit personnel, Agents and Field Managers regarding internal regulatory reporting procedures, FINRA Rules relating to Form U4, and regulatory inquiries.
  • Prepare and review reconciliation, management status and control reports to determine that all matters are handled in a timely manner.
  • Identify regulatory issues and late filings and communicate concerns and recommended solutions to management.

Required Qualifications:

  • 5-7 years’ experience with FINRA regulatory reporting, particularly with respect to customer complaint, litigation and arbitration disclosures
  • Bachelor’s degree from an accredited four-year university
  • Strong project management and organizational skills
  • Proven ability to work independently as well as a team environment
  • Demonstrated ability to work collaboratively with key business partners and regulators
  • Must demonstrate excellent judgment and the ability to make decisions
  • Strong quantitative, critical thinking, problem-solving and analytical skills
  • Excellent interpersonal, communication and relationship building skills and a high degree of professionalism
  • Investigative mindset
  • Exceptional organizational and time-management skills including the ability to prioritize multiple projects in order to meet tight deadlines
  • Ability to understand, summarize and synthesize large, complex volumes of information for wide dissemination to senior leaders
  • Advanced Microsoft Office Skills (Excel, Word, Access and PowerPoint)

Desired Qualifications:

  • Prior experience with a broker-dealer, registered investment adviser, insurance company or regulatory agency and strong overall knowledge of federal securities laws and SEC and FINRA regulations
  • Knowledge of life insurance products and securities products including mutual funds, 529 plans, variable life and annuity products and broker-dealer compliance including field agent sales practice issues.




Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.


Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our Foundation. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 83004



Job Segment: Social Media, Project Manager, Marketing, Customer Service, Technology