Senior Associate - Coordinator, Multimedia Experience Design

Location Designation: Hybrid - 3 days per week 

Job Title: Coordinator, Multimedia Experience Design

Department: Multimedia and Design
Reports To: Head of Multimedia Experience Design

Location: New York, NY (with travel for on-site event support)
Experience Level: 3-5 years
Employment Type: Full-time

Role Overview:

The Coordinator, Multimedia Experience Design (MXD) supports the Multimedia and Design team’s execution of high-impact internal meetings and enterprise events at New York Life. This position plays a key role in the organization and coordination of multimedia production and associated live event logistics, ensuring creative and technical deliverables are on time, properly formatted, and well-communicated across teams.

You’ll work closely with the Head of MXD, assisting with scheduling, vendor communication, asset tracking, and on-site support. This is a great opportunity for someone detail-oriented, team-focused, and looking to build a career in event production or creative operations.

What You'll Do:

Production Logistics & Administration

• Track and update production schedules, calendars, and status reports.
• Organize production assets, ensuring version control and accessibility.
• Assist with scheduling internal reviews, meetings, and rehearsals across teams.
• Schedule and manage onsite makeup appointments for stage speakers

Vendor & Team Coordination

• Support the onboarding and scheduling of freelance editors, designers, and technical partners.
• Coordinate with vendors on production and delivery of material assets.
• Help manage documentation for vendors (SOWs, invoices, timelines).
• Liaise with internal stakeholders and external partners to keep tasks moving forward.

Event Support

• Provide on-site support at major events (Council, Partners, and other internal meetings), including backstage prep, scripts, and run-of-show documents.
• Assist with setup, rehearsals, and live show execution under guidance from senior team members.
• Help coordinate logistics for travel, equipment shipments, and production supplies.

Documentation & Communication

• Take meeting notes and share clear action items and follow-ups.
• Maintain and update production documentation (e.g., cue sheets, contact lists, wrap reports).
• Support asset approvals and file delivery across creative and communications teams.

What You'll Bring:

• 3-5 years of experience in production coordination, creative operations, or live event support.
• Excellent organizational skills and a strong attention to detail.
• Clear communication skills, both written and verbal.
• Proficiency in Microsoft365 and familiarity with project management tools.
• Comfortable working in high-pressure, fast-paced environments.
• Willingness and ability to travel to support live event execution.

Preferred Experience

• Exposure to video/multimedia workflows or live production environments.
• Familiarity with cue sheets, run-of-show, or event production documents.
• Basic understanding of AV setups or backstage operations.

Why This Role Matters

The MXD Coordinator plays a key supporting role in ensuring the success of New York Life’s most visible internal events. From file accuracy to backstage logistics, your work will help create seamless, inspiring experiences for employees and leaders across the company.

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Pay Transparency

Salary Range: $81,000-$110,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

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Job Requisition ID: 94713