Senior Associate - Cloud System Administrator (PMCS) / Remote Role


Date: Nov 24, 2022

Location: Remote, any state, US

Company: New York Life Insurance Co

Location Designation: Hybrid 



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.






The Actuarial Model Infrastructure team within Actuarial Services seeks a competent Fintech Administrator to assist with supporting actuarial users and processes within our vendor’s cloud-based environment (PMCS - Prophet Managed Cloud Service). This role will administer, support, and engage all business units to provide a stable environment and assist with process improvement/automation efforts.



The System Administrator will support the management of actuarial uses, roles, software, and infrastructure used to run our financial models in support of financial reporting and company management. The administrator will provide Level-3 support to the actuarial community and work with Level-2-4 IT support for software, applications, and hardware used for Financial Modeling. The administrator will be a key individual assisting with the testing and implementation of Production ready financial models across the Actuarial units within the Insurance, Investment, Corporate and Strategic Divisions of the company. 

  • Monitor and resolve issues within PMCS environment
  • End user support / troubleshooting / tickets
  • Access permissions - maintain Access Control List (ACL).
  • Deployments across domains
  • Proactively monitor storage use and execute archive/data retention processes
  • Liaise with NYL Enterprise technology and Software vendor (FIS)
  • Document systems, processes, and assets
  • Some minor development (10%) with custom tools/scripts written in PowerShell, C#,, SQL Server (query and stored procedures)
  • Familiarity with cloud infrastructure (AWS-Amazon Web Services)



We are looking for someone with the following skill set:

  • Experience supporting users and administrating PMCS applications (PE-Prophet Enterprise, AM-Assumptions Manager, PCC-Prophet Control Center, FIS Scheduler) experience preferred.
  • Ability to support the allocation of compute capacity to departments and job queues.
  • Ability to assist in configurations needed for testing and lifecycle management.
  • A good understanding of the grid computing and distributive modeling.
  • Knowledge of solutions using large scale infrastructure and permissions.
  • Some coding knowledge – Visual Studio working with APIs and cross platform solutions



Preferred skills/experience:

  • An understanding of FIS’s actuarial modeling platform (PMCS) and model roadmap strategy.
  • FIS - Prophet ecosystem, including Prophet Professional, Enterprise and APIs 2021Q2+.
  • 2-4 years’ experience working in administration of FIS software suite or any other actuarial software suites. 
  • Customer service focus / Troubleshooting skills
  • Attention to detail
  • Takes initiative and can figure things out with minimal direction.
  • Bachelor’s degree preferred (Information technology)




Salary range: $72,500-$107,500 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 


Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.



Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 88001




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