Senior Associate - Health and Welfare Benefits


Date: Jan 13, 2023

Location: New York, NY, US

Company: New York Life Insurance Co

Location Designation: Hybrid 



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.



We are looking for a strong communicator and problem-solver who is knowledgeable in health and welfare benefits to join New York Life’s Benefits team.  This position will be responsible for supporting benefit program operations and vendor relationships.   


Key Responsibilities


  • Responsible for supporting the day-to-day operations of health/welfare/work life benefit program and vendor relationships to improve efficiency, enhance quality of vendor relationships and understand their products and/or services
  • Supporting senior members on the team to evaluate and develop strategy for the programs and form recommendations for senior management
  • Serve as lead contact with some of the vendors
  • Support program vendor evaluations, performance monitoring, reporting, relationship management, and related inquiries
  • Support special projects to address continuously evolving business needs, including vendor implementations, strategic initiatives, and process improvement
  • Work closely and partner with stakeholders and colleagues across various areas of the company, including Procurement, Office of General Counsel, Risk, IT, Agency, Benefits Operations, to resolve incoming requests
  • Support RFI, RFP, and support contract (re)negotiation activities in partnership with Procurement, ensuring all activities follow appropriate compliance standards
  • Maintain and update all benefits vendor contract inventories, plan documents, SPDs, Third-Party Risk Management system requirements and vendor governance booklets
  • Perform and analyze reports to monitor the efficiency and competitiveness of each program against marketplace, highlight concerns/successes, and identify opportunities for cost reductions and/or service improvements on a continuous basis
  • Attend regular vendor calls/meetings as client support person and coordinate vendor meetings
  • Individual will report to the senior member on the team


Required Qualifications


  • Bachelor’s Degree     
  • 3-5 years’ experience in Human Resources working on program and vendor management supporting medical, pharmacy, life, leave, disability, wellbeing and other work/life programs, or related experience
  • Strong problem-solving and skills
  • General knowledge on health and welfare benefits
  • Excellent oral and written communication skills
  • Ability to work independently
  • Knowledge of all Microsoft Office products (e.g., Word, Excel, PowerPoint, etc.)
  • Experience with creating PowerPoint presentation decks





Salary range: $72,500-$107,500 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 


Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.



Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 88276




Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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