Senior Associate - Program & Communications Coordinator

Location Designation: Hybrid - 3 days per week 

Job Title: Program & Communications Coordinator

Reports To:  Vice President, Corporate Responsibility

Role Overview:

The Program & Communications Coordinator leads the implementation and day-to-day coordination of the Grief-Supportive Workplace Initiative (GSWI), a program of the New York Life Foundation (NYLF). This role ensures the timely and effective execution of GSWI by managing partner relationships, internal tracking, logistics, and milestone reporting. It also includes updating content, promoting the program internally and externally, as well as pursuing strategies to enhance and improve the program.

In addition to leading GSWI operations, the role provides tactical support for the development and coordination of internal and external communications for the Corporate Responsibility Department (CRD) and NYLF by managing content schedules, drafting materials, and ensuring overall alignment. This is a hands-on, execution-focused role that supports the team’s ability to scale GSWI and maintain consistent communications across workforce engagement, Corporate Responsibility and Foundation initiatives.

What You'll Do:

GSWI Program Management (Primary Scope – ~60%)

• Lead day-to-day execution of the Grief-Supportive Workplace Initiative, including partner onboarding, resource distribution, and implementation support
• Serve as the primary contact for nonprofit partners, participating companies, and internal collaborators involved in GSWI
• Maintain program documentation, track milestones, manage timelines, and coordinate follow-ups with all stakeholders
• Develop and update GSWI resources, slide decks, reports, and partner communications
• Serve as the platform administrator for GSWI, ensuring accurate data tracking and resource access
• Assist with GSWI-related meeting planning, scheduling, and logistics across internal and external teams
• Assist with the development and implementation of a dissemination program for NYL employees and agents
• Research new ideas to enhance and improve the GSWI program

Communications Coordination & Support (~30%)

• Manage the department-wide communications content planner, tracking timelines and coordinating messaging across programs
• Draft and support communications content (e.g., newsletters, email templates, toolkits, and SharePoint/website updates)
• Collaborate with partners to ensure consistency and compliance
• Assist with materials and slide preparation for leadership briefings, internal/external meetings, and presentations
• Track engagement and delivery metrics across communication touchpoints

Grant Administration & Program Support (~10%)

• Provide tactical support to the VP and Program Officer for grief-aligned grants, including proposal coordination, document tracking, and grantee communication
• Ensure alignment between grant deliverables and GSWI engagement activities
• Support small-scale projects and special initiatives tied to CRD programming

Goals:

• Ensure consistent, on-time delivery of the GSWI program through proactive project management and strong partner coordination
• Strengthen the reach and reputation of GSWI as a scalable, measurable workplace initiative
• Support clear, coordinated communications that reflect CRD/NYLF priorities and enhance program visibility across audiences

What You'll Bring:

• 5+ years of experience in program coordination, nonprofit/corporate responsibility, grant administration, or stakeholder engagement
• Demonstrated experience leading the implementation of partnership-based programs or initiatives
• Strong project management and organizational skills, with high attention to detail and follow-up
• Excellent communication skills—both written and verbal—with experience drafting content for internal and external audiences
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook); SharePoint and platform administration experience preferred
• Ability to manage multiple priorities in a fast-paced environment with limited supervision
• Familiarity with workplace wellness, employee engagement, or social impact programs a strong plus
• Collaborative mindset, strong interpersonal skills, and a commitment to mission-driven work

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Pay Transparency

Salary Range: $79,000-$95,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

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Job Requisition ID: 93169