Senior Associate - SRE & Platform Maintenance Lead


Posting Date: Jul 2, 2024

Location: New York, NY, US

Company: New York Life Insurance Co

Location Designation: Hybrid - 3 days per month 



When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.



Job Title: Site Reliability Engineer / Platform Maintenance Lead


Company Introduction                                     

New York Life Insurance Company (“New York Life” or “the company”) is the largest mutual life insurance company in the United States*. Founded in 1845, New York Life is headquartered in New York City, maintains offices in all fifty states. New York Life is one of the most financially strong and highly capitalized insurers in the business. New York Life holds the highest possible financial strength ratings currently awarded to any life insurer from all four of the major ratings agencies: A.M. Best, A++; Fitch AAA; Moody’s Aaa; Standard & Poor’s AA+. (Source: Individual Third-Party Ratings Report as of 8/11/15). Financial strength, integrity, and humanity—the values upon which New York Life was founded—have guided the company’s decisions and actions for 179 years.





We are actively seeking a skilled Site Reliability Engineer (SRE) to join our dynamic team. The ideal candidate will have a strong background in cloud technologies, proficiency in AWS, Terraform, and a deep understanding of DevOps practices. As a vital team member, you will play a key role in ensuring the reliability, scalability, and performance of our systems, contributing significantly to the automation of processes for seamless infrastructure operation.


Duties and Responsibilities:

  • Uphold and maintain the platform, coordinating with upstream and downstream applications for seamless integration.
  • Coordinate with vendors and external teams to ensure the health of non-production environments, addressing any outages promptly.
  • Design and implement scalable, reliable infrastructure on AWS using Terraform.
  • Collaborate with cross-functional teams to enhance system reliability and performance.
  • Automate deployment, monitoring, and maintenance processes to increase efficiency.
  • Troubleshoot and resolve infrastructure and application issues with minimal downtime.
  • Implement and maintain monitoring, alerting, and logging solutions.
  • Participate in an on-call rotation to provide support for critical issues.
  • Evaluate and implement emerging technologies to enhance system reliability.
  • Work with other development leads to coordinate releases, taking primary accountability for deployment planning, validation, and post-production care.
  • Participate in necessary triage calls, ensuring ownership and accountability for incident resolution.
  • Lead regression automation and other automation initiatives in collaboration with the vendor team.




- Bachelor's degree in Computer Science, Information Technology, or a related field.

- Proven mid-level experience as a Site Reliability Engineer or similar role.

- Proficiency in AWS services and infrastructure management using Terraform.

- Solid understanding of DevOps processes, practices, and toolchains.

- Experience with containerization technologies (Docker) and orchestration tools (Kubernetes).

- Proficient in scripting languages such as Python, Shell, or Ruby.

- Strong knowledge of networking, security, and system administration.

- Excellent problem-solving and communication skills.


Preferred Qualifications:


- AWS Certified DevOps Engineer

- AWS Certified Solutions Architect

- Terraform Associate Certification

- Any Relevant certifications in DevOps and SRE practices.





Salary range: $82,500-$140,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 


Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.



Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of

Job Requisition ID: 90021




Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

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